Horrible order execution! I would expect a lot more from them, however I ordered 2- Osram (5.3w) PLPT9-450LB-E diodes, and 1- Nichia (5.0w) NDB7y75 diode- and I received the lower wattage version of t... See more
Company replied
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Horrible order execution! I would expect a lot more from them, however I ordered 2- Osram (5.3w) PLPT9-450LB-E diodes, and 1- Nichia (5.0w) NDB7y75 diode- and I received the lower wattage version of t... See more
Company replied
I bought the blue 500 mW pocket laser with the triple combination lens. I would give it a five star review, but the burning ability was shy of demos I had seen earlier. I checked the diode and after r... See more
I placed my order and 3 weeks later, when I hadn't received my order nor did I get a tracking number I sent you an email stating this. I then received an email wherein you asked me to review something... See more
Company replied
I've ordered a 650nm red laser in February. It arrived in about two weeks and the product was super low price. Shipped to my home in California before expected, counting in a few days extra due to Ch... See more
Laser Pointer Store is a professional and reliable online laser devices store.
United States
Replied to 66% of negative reviews
Typically replies within 24 hours
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I ordered a 3w gold gatling laser and it arrived with both ends broke and now they are stuck and my expander. It cost me over £120 pounds aswell. I have contacted them and they keep asking thr status of the laser so I will be returning them all for my £300 back.

Reply from Laser Pointer Store
My laser pointer, which is 3000mw 450nm gatling laser pointer, arrived with a bent negative terminal spring and the soldering that is supposed to hold it in broke off so therefore, it doesn't work. How do I fix this? Should I send it back? That's going to be a lot of wasted time for shipping. All I wanted to do was have fun. Please get back to me. My name is Jacob Valdez and I think my order number is 12231. Thank you. I hope you can help me get this resolved.

Reply from Laser Pointer Store
I was surprised that the laser beam did not come with a battery.Fortunately I had a spare one otherwise it would have been useless

Reply from Laser Pointer Store
I ordered a laser with a payment method I wanted to change to another method. They were extremely helpful and I got my order a week later. The lasers have great quality and are as powerful as advertised if not more powerful. I will definitely order from Laserpointerstore again.
Laser arrived withing 3 weeks, so far so good, working and powerfull.
Less than 2 weeks delivery to Ireland and absolutely no issues with customs . The laser build is top quality and the beam is super bright (Definitely what was promised, and more ! ).
All my questions were promptly answered by Emily, who could not have been any more helpful
Great service.
Can definitely say that I highly recommend Laser Pointer Store! Will be purchasing again soon!😁

Reply from Laser Pointer Store
I orderd a laser powermeter [SWLPM] Tracer 20W Laser Power Meters - Sanwu Lasers 1 $339.00 on October the 27th of 2023 And I received an answer on the 2nd of December : Unfortunately, we still require at least 2 more weeks before we can ship out the final product, we are tuning the machine for production of the laser power meters currently.
Regards,
Francis from Sanwulasers
More than a 2 and a half months later no reply on my e-mails and still no delivery.
On the 19th of January i've received the mail that they could'nt deliver and asked if the version with smart app instead of display version is ok. I agreed and lets hope I receive this soon.
On January 30th still no tracking code and no delivery after 96 days.!!!!! Very disapointing :(

Reply from Laser Pointer Store
I still havent got my order, but the information that where my order was is good and fast and easy to get to👍
Bought a Thor M2 and it's my first powerful laser above 50mW... Shipped super quick and I love this thing. I got the <1600mW model.
Delivery was hassle-free and tracked as promised. Sells good-quality laser pointers at a good price.
Just solid delivery with no nonsense
Can't find anything at all to complain about.
I appreciate your store and shipping because the package arrived quickly and I am satisfied with the products.
The laser pointer is an excellent product so far. The delivery did take 3+ weeks and came in a basic package that was beat up. The laser pointer was wrapped in a couple layers of bubble wrap so it was protected.
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