Terrible Communication
They sent an incorrect item in my order. Over the span of a week I tried to contact them via the form they have on their website, the support email address that came with my order confirmation, and their Facebook messenger account link on their website. It has been 2 weeks and I have not received any response to resolve this. After my first Facebook message they did say "Hi there, thanks for contacting us. Sorry about this, what is your order number?" which I provided and then never heard from them again. I have reached out on messenger a few times since then, but they seem to be ignoring my messages. Based on the item they sent me, the product pictures on the website may also be inaccurate. I think there are better companies out there who have actual customer service.








