Laptopsdirect Reviews 242

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I purchased a PC from LaptopsDirect.ie, which turned out to be faulty and nothing was done by LaptopsDirect.ie to help resolve the issue. It was pawned off to Lenovo - which legally they shouldn't d... See more

Company replied

Rated 3 out of 5 stars

Bought an all-in-one Acer. Perfectly good computer, BUT batteries won't stay in place in the wireless keyboard. Absolutely pathetic contact centre, they send you constant emails saying how truly sorry... See more

Rated 1 out of 5 stars

Items seal arrived open although advertised brand new. Lenovo stated its an internal issue which means it has been tampered with. Laptops Direct phone number is not available in Ireland, 7p per minu... See more

Rated 5 out of 5 stars

Great communication and fast delivery. Was doubtful after reading some reviews but decided to go ahead. Had a part missing when my delivery arrived due to a hole in the box but it was sorted very effi... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Laptops Direct has the biggest range of affordable laptops for next day delivery. Try us first! We sell Macbooks, Acer, Asus, Dell, HP, Toshiba and Lenovo.


Contact info

2.2

Poor

TrustScore 2 out of 5

242 reviews

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Rated 1 out of 5 stars

My order never arrived

My order never arrived. I couldn’t get through to customer service. Only after many e mails did I receive contact for the company.
I won’t be purchasing from laptopsdirect again.

15 February 2021
Unprompted review
Rated 5 out of 5 stars

A great quality product

A great quality product, reasonably priced and shipped quickly. Quality service all round. No hesitation in recommending this company to future customers.

11 February 2021
Unprompted review
Rated 4 out of 5 stars

Actually very pleased with all aspects

Actually very pleased with all aspects. There was a small delay in delivery but given Brexit and Covid that wasn't too much of a surprise. However unlike some other suppliers they communicated in a timely and accurate manner.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Laptop purchased in ireland

My daughter needed a laptop and after much deliberation we chose one from laptops direct.ie. we hoped we would not have to pay customs which we didn't. Ordered on Sunday and it arrived by Thursday afterwards. Daughter v happy with it.

8 February 2021
Unprompted review
Rated 2 out of 5 stars

2 out of 3 is bad

I bought 3 refurbished laptops from this company in the last 4 months. Two of them worked perfectly but the 3rd has a number of issues. First off there was no email confirming the purchase and there was no order number with the package when it arrived. It was as if they never recorded the sale. The bad laptop did not look refurbished, it looks more like a new one that never worked properly. It is insanely slow which is crazy in this day and age. It has taken me 40 minutes from turning it on to get to write this review with it. How can I chase it up when there are no sale numbers to identify it with, very frustrating.

4 February 2021
Unprompted review

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