Laptopbatterydirect Reviews 513

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting the high quality of the batteries and their perfect fit. Many people appreciate the competitive pricing and the prompt, efficient delivery service, often receiving their orders within a few days. The inclusion of helpful tools for installation is also frequently highlighted as a significant positive. However, some customers reported issues with battery longevity, with a few experiencing major failures or significant degradation within 9 to 13 months, despite the advertised 12-month warranty. There were also isolated concerns regarding customer service responses to these warranty claims and confusion with delivery addresses due to a third-party parcel service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Quality

Consumers generally express satisfaction with the quality of products received. Many reviewers highlight that... See more

Price

Reviewers mention positive feedback about price. Customers are pleased with the competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very we... See more

Company replied

Rated 5 out of 5 stars

Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions a... See more

Company replied

Rated 5 out of 5 stars

Service is first class with clear instructions about use of product and package even included service tools! Postage was fast too. Very happy customer Will recommend to anyone with confidence. Th... See more

Company replied

Rated 5 out of 5 stars

The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery. It arrived well packed, wit... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service!

Amazing Service!
Website was easy to navigate, clearly showed variations in battery styles to make sure I purchased the right item, and delivery was super quick to Far West NSW. Deserves more than 5 stars!

12 June 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and that it helped you choose the right battery. It's great to know that the delivery was quick, even to Far West NSW.

Your satisfaction is our top priority, and we're glad we could exceed your expectations. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're always here to help.

Thank you again for your kind words and for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Shark Vacuum battery

Shark Vacuum battery, discontinued by supplier so great to be able to get a decent replacement. very happy with the price and service

12 June 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're thrilled to hear that you were able to find a decent replacement for your Shark Vacuum battery, especially since it was discontinued by the supplier. It's great to know that you're happy with both the price and the service.

If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Fast service

Fast service. Item as described.

3 June 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that the service was fast and the item was as described! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Macbook Air Battery Replacement

Battery arrived within a week and is working perfectly.
Very happy with Supplier and i would recomend them.

31 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive review! We're thrilled to hear that your MacBook Air battery replacement arrived quickly and is working perfectly. Your happiness is our top priority, and we're glad we could meet your expectations.

We appreciate your recommendation and hope to continue providing excellent service in the future. If you ever need anything else or have any questions, please don't hesitate to reach out.

Enjoy your revitalized MacBook Air, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Clean and clear

Order-pay-wait-receive battery. All clean and clear.

27 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

We're glad to hear that your experience was smooth and straightforward! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new battery!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

These Batteries arrive within a week or so

These Batteries arrive within a week or a few day's more about $10 dearer than direct from China BUTT if you want them promptly its well worth the extra chinesium direct 3 to 5 weeks.These are very well packaged.also packaging is as waterproof as i can see and have experienced especially as it's going on winter.Very happy with both deliveries.

26 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your detailed and positive review! We're glad to hear that the batteries arrived within a reasonable timeframe and that you found the extra cost well worth it for the prompt delivery.

Your appreciation for the packaging is also noted, especially with the waterproof feature which is particularly useful during the winter months. It's great to know that you're very happy with both deliveries.

We strive to provide a reliable and efficient service, and your satisfaction is our top priority. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

Thank you again for choosing us, and we hope you continue to have a great experience with your new batteries!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great Experience

Batteries arrived promptly, looked in pristine condition with good packaging.Overall would definitely buy again from them.

26 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your positive feedback! We're glad to hear that your experience was great, with the batteries arriving promptly and in pristine condition. Your satisfaction is our top priority, and we're happy to know that the packaging met your expectations.

We appreciate your willingness to buy from us again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help.

Enjoy your new batteries, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

100% satisfaction

was perfect everything

23 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're 100% satisfied and that everything was perfect. Your happiness is our top priority, and we're glad we could meet your expectations.

If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're always here to help.

Enjoy your purchase, and thank you again for choosing us!

Best regards,
laptopbatterydirect.com.au Team

Rated 4 out of 5 stars

Ordered a laptop battery

Ordered a laptop battery. Super quick delivery. Yet to review the actual product quality and performances.

20 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your feedback! We're thrilled that the delivery was super quick. We understand that the true test of a product comes with its actual use, so we're eager to hear your thoughts on the battery's quality and performance once you've had a chance to use it.

If you have any questions or need assistance in the meantime, please don't hesitate to reach out. We're here to help and want to ensure you have the best experience possible. Thanks again for choosing us, and we look forward to your future reviews!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great Service AND Great Price

The batteries arrived in country Queensland very quickly and fitted perfectly. My husband is very pleased and we have gone from dangerously swollen batteries to brand new ones in a week. The packaging was great quality and the tools supplied were very helpful.

16 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful review! We're absolutely delighted to hear that the batteries arrived quickly in Queensland and fit perfectly. It's fantastic to know that your husband is very pleased and that you were able to replace those dangerously swollen batteries with brand new ones so quickly.

We're also glad to hear that you found the packaging to be of great quality and that the tools we supplied were very helpful. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you ever need anything else or have any questions in the future, please don't hesitate to get in touch. We're always here to help. Thanks again for choosing us, and we hope you continue to enjoy your new batteries!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Excellent service and product

The website search function made it easy to find the right battery and had all the information I needed to easily purchase with confidence.
The battery appears to be top quality, and the parcel was well wrapped to protect the contents.
Dispatch was fast, and if Australia Post were as efficient as Laptopbatterydirect, I would have received my battery within four days instead of seven.

20 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your fantastic feedback! We're thrilled that you found our website search function easy to use and that it provided all the information you needed to make a confident purchase. That's exactly what we aim for!

We're also very pleased to hear that the battery appears to be of top quality and that the packaging was well done to protect the contents. Fast dispatch is something we strive for, and we're sorry to hear about the delay with Australia Post. Sometimes, despite our best efforts, courier services can have their own challenges.

We're glad that you're happy with the overall service and product. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help.

Thanks again for choosing us, and we hope you continue to have a great experience with your new battery!

Best regards,
laptopbatterydirect.com.au Team

Rated 3 out of 5 stars

Why has my bank charged me a…

Why has my bank charged me a international fee for buying a battery in Australia and having it delivered in Australia . I reside in Australia.

15 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

I'm really sorry to hear that you've been charged an international fee by your bank for a purchase made and delivered within Australia. This can be quite confusing and frustrating.

We always aim to ensure that our customers have a smooth and transparent shopping experience. If there's anything we can do to assist you further or provide more information, please let us know. We're here to help.

Again, I apologize for the inconvenience, and I hope you can get this resolved quickly.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, well packaged and includes the tools for the job. Very happy so far.

1 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback! We're glad to hear the battery arrived quickly and well-packaged, and that the included tools made the process easier. If you have any more questions or need assistance down the road, don't hesitate to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Great value, package and works!

Replaces the battery of the Thinkpad L13 Yoga from my kid's high schooling, to extend its usable life well into uni. The price is good. The part fits. It's even packaged with a few tools to help with installation - complete with a plastic wedge/pry tool to open the notebook case without scratching it. So thoughtful! The website is very good, with a search engine which helps ensure the correct part is purchased. I am going to purchase a 2nd battery for the other L13 Yoga notebook.

1 May 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your detailed review! It’s awesome to hear that the battery worked perfectly for your kid's Thinkpad L13 Yoga and that the packaging and tools made the installation process easier. It's great that you're considering buying a second one for the other laptop—sounds like a solid plan! If you need any help with your next purchase, feel free to reach out!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Quick and good service from Laptopbatterydirect

Ordered a new battery for my surface laptop. Item was posted and arrived quickly. The plastic tools supplied came in handy for prising open the unit however the Torx screwdrivers supplied while a nice idea didnt actually fit the screws in the laptop. Luckily I had my own set which I used. It's certainly a tedious job to replace a battery in these surface laptops but I did it successfully and everything is working as expected.

23 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for the detailed feedback! We're glad to hear that your order arrived quickly and that the plastic tools were helpful during the battery replacement. Sorry to hear the Torx screwdrivers didn't quite match—Surface laptops can be tricky like that. Great job handling the replacement yourself—it’s no small feat with those models! Happy to hear everything is working well now.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Good quality and value for money product

Good quality product, delivered promptly at a competitive price

12 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your feedback!
We’re glad to hear that you’re happy with the quality of the product and the prompt delivery. We strive to offer great value, so it’s wonderful to know you found our price competitive. If you need any further assistance or have any questions, don’t hesitate to reach out.

Looking forward to serving you again in the future!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

An A1 service

An A1 service. Posted from within Australia, order was promptly acknowledged, the item was well packaged & arrived within the time frame quoted. The tiny tools are a thoughtful inclusion. The battery appears to be a quality item with a warranty & at a good price.
I had difficulty getting the battery to seat properly but over the course of several emails & photos exchanged we sorted it out. Thank you, Lily. I am impressed & would not hesitate to use again & would recommend.

10 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your wonderful review!

We’re thrilled to hear that you had a positive experience with our service, from the quick delivery to the thoughtful inclusion of tools. We're also glad that we could assist you in resolving the issue with the battery seating properly.

Your satisfaction means a lot to us, and we truly appreciate your kind words about our team, especially Lily. We’re happy that you’re pleased with the battery’s quality and the warranty.

Thank you for recommending us! We look forward to serving you again in the future. If you ever need any further assistance, don’t hesitate to reach out.

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Lenovo Yoga battery replacement.

Ordered a replacement battery for my lenovo yoga. The package arrived within a few days. Identical part number to OEM. Tools provided with the battery work perfectly to get access to and remove/replace. Couldn't ask for anything more.

10 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your great feedback!

We’re thrilled to hear that your Lenovo Yoga battery replacement went smoothly and that the tools provided made the process easier for you. It’s always our goal to offer a hassle-free experience with quality products, and we’re happy that we met your expectations.

If you ever need assistance again, don’t hesitate to reach out. We’re here to help!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Arrived in good order well packaged and…

Arrived in good order well packaged and works just fine ....

9 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you for your positive feedback!

We're glad to hear that your order arrived safely and is working perfectly. If you ever need anything else, feel free to reach out. We appreciate your business and look forward to serving you again!

Best regards,
laptopbatterydirect.com.au Team

Rated 5 out of 5 stars

Laptop battery delivered quickly

Laptop battery was delivered quickly as promised. Also included a 'pick' fo assisting with removing the laptop cover and some tools for removing the battery. Battery works as expected. Very plased.

8 April 2025
Unprompted review
Laptopbatterydirect logo

Reply from Laptopbatterydirect

Dear Customer,

Thank you so much for your kind review!

We're thrilled to hear that you had a great experience with your order and that the battery is working as expected. We're also glad the tools and 'pick' were helpful for your installation. If you ever need anything else in the future, we’ll be here to assist!

Thanks again for choosing us, and we look forward to serving you again!

Best regards,
laptopbatterydirect.com.au Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look