Slow service and appalling support
I ordered a replacement fan on 19th Feb. The website indicated 5-8 days delivery and said that I would receive a tracking number. No tracking number was provided so I emailed them and got a 'soothing' reply. By 23rd Feb I still hadn't received a tracking number so I wrote again. This time they didn't even reply. On 24th Feb I placed an order for the fan elsewhere as I needed it badly. I wrote to them and asked for a refund. I'm not holding me breath. This is a dreadful customer service company masquerading as a UK firm. BUYER BEWARE!








