Lappella Reviews 61

Knocked a star off as when delivered the person delivering it said what the name of the company was, while handing my wife her Christmas present

But quality of the product is brilliant and great value for money

Beautifully made handbags and purses. Soft leather and long lasting. Great practical designs that are also stylish.

Excellent service and great quality bags. I contacted Lappella by phone to request next day delivery to purchase a crossbody bag and phone bag for my holiday, the service was amazing and my order was despatched immediately and arrived in the morning the following day. The Ella crossbody is a perfect size with multiple pockets and suitable for day or night and a lovely soft leather. The Mia phone bag was perfect for travelling and gave easy access to my phone, wallet and passport whilst in the airport and then easily fitted into my under seat bag, this allowed full baggage options of both under seat and cabin bag.

Exceptional good personal service from
Paul. Thank you so very much
Jennifer Crawleh

Excellent customer service. Beautiful leather handbag.
Will definitely buy from Lapella again

I bought my wife a dark blue "The Amy" Lappella handbag for Xmas. She says it is the perfect size for carrying everyday items. For its size, which is not too big, the design is capacious with no fiddly catches just zip fastenings, and it is certainly the best handbag she has ever owned. I have just ordered another one in pearl colour this time for her summer use. The service received from Paul was excellent.

I ORDERED A NAVY HARRIOT BAG WHICH ARRIVED WELL PACKAGED AND IN EXCELLENT CONDITION I AM REALLY PLEASED AND WOULD DEFINITELY BUY FROM THEM AGAIN, ON THEIR WRITTEN ADVISE I HAVE ALSO PURCHASED THE LEATHER PROTECTOR

The product is very good, and I would recommend it, but communication with the company was not very positive. I received no information about delivery times, nor which courier would be used. Despite asking for information I got no reply and so it was a complete surprise when EVRI brought the item to me a couple of days ago

I was so delighted with my new Mia handbag from Lappella that I ordered some for Christmas presents too. It's the perfect little bag for taking your mobile phone and debit/credit card, leaving you hands free. I was spoilt for choice from the gorgeous colour that are on offer, but went for the navy option for myself and the black and beige for my friends.

Fabulous service and top quality product. Bought a bag for my mother for Christmas, brilliant service to provide me with several options despite me leaving the purchase so close to Christmas.
Most importantly my Mum absolutely loves the bag and is very impressed with the quality and style.
Will definitely buy again as a gift for other friends and family!

This was my second purchase from Lappella and I'm absolutely delighted with my handbag. The leather is gorgeous - really soft and expensive looking - and it came super quickly. It really is excellent quality, especially given the very reasonable price. I wouldn't hesitate to recommend this company and hope to add to my handbag collection again in the future.

Lappella made sure the present I purchased very close to Christmas arrived by next day delivery, on Christmas Eve, despite ordering at the last minute.

We already had a navy coloured bag but the black version was requested two days before Christmas. Easy online ordering, great product and price and then exceptional service to get it to us overnight on Christmas Eve! Really responsive and a great company to do business with. Thanks so much Paul, big brownie points on this one!

Was stuck for a gift idea, Lapella came to my rescue. Found a quality leather handbag at a great price backed by faultless order confirmation and delivery.

Lovely quality handbag at a reasonable price
Delivery of goods very prompt

A week ago today I ordered a leather bag from you & apart from an acknowledgement of my order I have had no communication from you.
Has it been dispatched yet? When can I expect its delivery?
Not very happy.

My brother bought me a backpack for last Christmas. I had an issue with a broken zip and contacted Lappella, to see if it could be repaired. I received prompt service with a replacement bag. The after care is excellent.

I am very happy with my Lappella shoulder bag, which is really well made of quality leather and very comfortable to wear and just the right size.
The company's customer service is also excellent and I am pleased to recommend them.