Lantanaestates Reviews 2

An absolutely terrible company to deal with. We have been pleading with them for almost a year to change the intercom on our building and replace broken locks on doors that have allowed us to be the target of multiple thefts. Almost a year of trying to get things done and they are still dragging their feet - even taking money off us for an improved security system but no progress to install it. Lots of excuses and blaming other people no actual work.
Trying to get anything done in the building involves months of emails and endless cajoling, even for the most basic things. I would strongly advise you don't have anything to do with them.

I tried to buy a property on which Lantana Estates was advising. It was an awful experience and I highly recommend you avoid them at all costs.

I paid a reservation deposit of £2,000 to reserve the property until 31st March 2020. The transaction did not proceed partly because of the Covid19 lock-down measures and partly because insufficient information was provided to me by Lantana/Bernard Construction UK LLP before the expiry of the reservation agreement. The reservation agreement therefore lapsed, as opposed to being cancelled. Lantana/Bernard are refusing to repay the deposit back to me.

Beware of these firms - Lantana Estates Limited & Bernard Construction UK LLP - they are untrustworthy, unresponsive, and, in my case, have sought to take advantage of me as a consumer by holding onto my reservation deposit without any good reason. I am having to pursue them through the small claims court: a timely and costly process.