Lang Town & Country Reviews 

111
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and maintain clear communication throughout property transactions. People really appreciate the dedicated support and expert guidance provided, ensuring a smooth and reassuring journey from start to finish. Though some reviewers noted that the process could occasionally be lengthy and stressful due to various external challenges, the team's reliable commitment and constant updates successfully kept everything moving forward. Consumers felt well cared for, noting the personal touch and professional approach that made all the difference in achieving a successful outcome together.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, attentive, and consistently... See more

Service

Customers had positive experiences with service, consistently praising the exceptional support,... See more

Customer service

Reviewers express deep satisfaction regarding customer service, highlighting consistent support and constant... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank OLLIE BENETT from LANG TOWN & COUNTRY of PLYMOUTH enough for the outstanding service he gave me. He was extremely efficient and worked tirelessly on my behalf. He always answered my... See more

Rated 5 out of 5 stars

These people looked after my 5 bed detached rental property for 12 years plus… Nothing but professional and courteous throughout. Richard, Christine, Claire, Abi, Shawnie, etc etc I cannot recommend... See more

Rated 5 out of 5 stars

I have now sold twice with LT&C both experiences were very positive. From the start they are quick to respond, polite and friendly. Everything is always very clear, upfront and honest. The profession... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased a property from Lang Town & Country and the process has been nothing but perfect. Each of the staff have been attentive, welcoming and professional throughout. I also booked... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Affiliate Marketing Service
  4. Real Estate Agents
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Written by the company

At Lang Town & Country we will listen to your requirements and show you a selection of quality properties which match your aspirations. Our experienced and friendly team will advise and guide you through the buying and selling process. You can take full advantage of having free and completely independent mortgage advice from Justin Lusher, who will be happy to guide you through the complex mortgage marketplace and is contactable on 07929 001432 or justin@jlmortgages.co.uk If you require an independent survey, we can recommend a great team of surveyors who understand and appreciate properties in Plymouth and the surrounding area. To assist in the purchase of your chosen "new home" we can provide written quotations from a selection of local and experienced solicitors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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No recent history of asking for reviews

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4.8

All reviews

(111)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supportive Team

Very supportive through an extremely difficult sale.

19 December 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

thank you for taking the time to write the review Sue ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

An excellent Agency

An excellent Agency. They rapidly identified a suitable purchaser and diplomatically established that they were fully committed to our property. Throughout the journey to Exchange and Completion they maintained clear lines of communication between all the relevant parties and their Solicitors, and were always available to give advice and guidance where required. Based on our experience we would recommend them without reservation.

11 December 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Glad to help Ian and thank you for your kind words ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

By far the best agent in Plymstock.

I have no hesitation in highly recommending Paul and his excellent team. I had conversations with Holly, Josh, Natalie and Kathryn; they were always knowledgeable, helpful and professional.
After dealing with another agent in Plymstock for six months, whose staff simply did not know about buildings and regulations, consequently wasting our and the buyer's time before they understandably walked away and the sale fell through, I realised I needed a much better agent to sell our parent's house. Paul Preen explained everything they had got wrong and what should have been done.
The house was sold in less than four weeks and contracts exchanged three months later.
With plenty of viewings, I was kept informed at every stage and never had to chase anyone in the team.
I will be selling my home soon and will go straight to Lang Town and Country.

25 April 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

We pride ourselves on giving great advice, and your review sums this up. Thank you for trusting in us and for taking the time to leave this fantastic review. ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great Estate Agents to work with

It was great to purchase a house from Lang Town and Country; their service was first class. At no time did we feel in the dark about anything. Unlike one of the well-known larger companies we dealt with previously, we got a great personal service, and never at any time felt like we were just a number. Thoroughly recommend them.

10 December 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you Jim for your kind words and for taking the time to write this lovely review. ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

I have now sold twice with LT&C both…

I have now sold twice with LT&C both experiences were very positive. From the start they are quick to respond, polite and friendly. Everything is always very clear, upfront and honest. The professional approach with paperwork, photos and marketing is exceptional.
My most recent house sale was testing but the strain was relieved by Josh’s positive and upbeat approach. He was always on the ball to how things were progressing g and chasing all the pieces leaving one felt looked after. It was very much appreciated. I would highly recommend this company.

21 November 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you for trusting us again and your kind words in this lovely review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Plymstock office

The whole team at the Plymstock office were professional friendly & always kept me updated I never had to chase them to find out what was happening. I would not hesitate to use them again or recommend them. Excellent service so good to speak to real people instead of using the internet!

8 December 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you Karen, it means a lot to us to recieve reviews like yours ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Langs are just the greatest

Langs are just the greatest, can’t fault them, kind, attentive and expert at what they do. Been involved since last year when property purchase fell through. This year proceeded again, successful thank goodness. They’ve listened, supported and been there for me at all times. A big thankyou to them.

8 December 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you Sandra for your kind words and for taking the time to write this review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Great local service

Have bought and sold with Langs several times and always had a good experience. Very knowledgeable about the local area, staff polite and professional.

3 November 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thanks for trusting again Selina and for taking the time to write this lovely review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Attentive, welcoming and professional throughout.

I have recently purchased a property from Lang Town & Country and the process has been nothing but perfect. Each of the staff have been attentive, welcoming and professional throughout. I also booked them separately to carry out an EPC rating on a property, and the same feedback applies. Efficient, and a pleasure. I would not hesitate to reccomend them or use them again in the future!

28 November 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

What lovely words, thank you Jasmine ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

I have brought and sold many properties…

I have brought and sold many properties through Langs over the years.
Always a first class service.
Langs are the only agent for me !!

26 November 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you Stephen for using us again and for taking the time to write this review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Lang Town and Country have undertaken a…

Lang Town and Country have undertaken a tenant find on our 5 bed property . From initial conversation to tenant moving in the service has been friendly, knowledgeable and professional. The caliber of prospective tenants their platforms reach are beyond excellent. Fees transparent. They have trustworthy trades that can complete necessary certification and works reasonably and reliably. Shawnie Emily and Claire, Thank you. Looking forward to retirement one day and wouldn't hesitate to hand over full management to yourselves :)

20 November 2025
Unprompted review
Lang Town & Country logo

Reply from Lang Town & Country

Thank you for your kind words Sharon and for leaving this lovely review ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Unwavering commitment and exceptional customer care…

After an exhausting 11-month journey that saw our chain collapse not once but several times, we are now the proud owners of the exact house we fell in love with on day one – and we have the incredible team at Plymstock to thank for that.
Holly’s patience, expertise and genuine care turned what could have been a heartbreaking series of failures into the happiest possible ending… We’re finally in, the boxes are unpacked, and we couldn’t be more grateful!
If you want an agent who will stay calm, positive and relentlessly determined this is the one. Outstanding from start to finish – thank you for everything! ⭐⭐⭐⭐⭐

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

The team at LT&C helped sell our house very quickly. They were always professional, friendly, and responsive to emails and calls.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

These people looked after my 5 bed…

These people looked after my 5 bed detached rental property for 12 years plus… Nothing but professional and courteous throughout. Richard, Christine, Claire, Abi, Shawnie, etc etc I cannot recommend them highly enough.
Many thanks

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Sale of our property

Lang Town is a company who work extremely hard in achieving a good outcome for you. I would not hesitate in recommending them to anyone. First class.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Saved the Day!

James and the Plymouth team where fantastic from the very first call to completion day, which was saved on the doorstep to my new home by James and his quick thinking.

Thank you all for answering or finding answers to all my technical questions and accommodating all the visits to the house.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Most incredible experience ever with estate agents .
I have absolutely nothing negative to say about Lang Town and Country.
We relocated to the area so had a lot of communication through telephone calls.
Always professional and extremely helpful.
Thank you to Holly, who we first began our mammoth task to find our new home with. Always patient and extremely helpful.
A huge thank you to Josh . Always at the end of the telephone ready to deal with any situations that arose . Always return phone calls promptly and always went above and beyond to help.
We wish you every success in the future.

5 September 2025
Unprompted review

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