Lang & Stone Reviews 

118
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Lots of contact until you've paid. And then getting a response is slow and painful. Tom is a nice enough chap, seemed to know his surveying stuff, but as with all surveys there are follow ups and tha... See more

Rated 5 out of 5 stars

Tom was brilliant and extremely thorough throughout the process. He was extremely prompt at responding to our emails and we were able to arrange an appointment quickly. We had our detailed homebuyer r... See more

Rated 5 out of 5 stars

Tom was very helpful in all his communications. Got a Level 3 buildings survey done by him on Wednesday, got the report on Sunday. The survey itself was done about a week after getting in touch with t... See more

Rated 5 out of 5 stars

Just had exceptional service from Fred Perkins at Lang & Stone.. we needed an Asbestos survey on our daughters property which we are selling. It was arranged at short notice to work around our need... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Our head office is based in Bath, Somerset where our friendly, knowledgeable and professional team are always on hand to provide you with a seamless service, from the initial enquiry right through to the sending of your report or valuation. We provide a personal quote, opportunity to discuss property specific concerns and a call back service after your inspection from your own surveyor! We have an experienced, knowledgeable and caring team of RICS regulated surveyors providing comprehensive survey and valuation services for a range of residential properties and purposes. Our surveyors are based local to you and therefore have a comprehensive local knowledge of the housing and property market where your property is located! We offer a range of valuation and survey services for home buyers, including insurance reinstatement costings. Whatever your requirements our team are ready to support and guide you in the selection of the correct service for your needs with a careful assessment of your property and property needs!


Contact info

4.0

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(118)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thorough and detailed survey

Tom gave us a very thorough and detailed report. It also contained insightful tips and comments that we greatly appreciated. He was a good communicator and had a fast turnaround from booking us in right to delivering the results. Would recommend!

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Tom!!!

I just wanted to quickly thank Tom at Lang & Stone. From the get go he was professional and delivered a great service from initial enquiry to receiving the final report.

I will be highly recommending to friends and family!

Thank you again.

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Responsive and efficient

Tom at Lang & Stone was super responsive and efficient . I was on a tight schedule and he fitted in the survey and feedback within a few days. He was clear and non alarmist on the actions required and very helpful (& again a super speedy response) when I went back later to establish a value for insurance purposes. I would definitely recommend.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Consistent outstanding service

I have used Tom from Lang & Stone for his services on numerous occasions, whilst acting for many of my clients he has consistently provided an outstanding service and I have no hesitation in recommending Tom and his firm to any friends, family or clients.

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Incredible Services!

Wow! I have to express my sincere appreciation for the top-class and highly efficient service Lang & Stone provided my wife and I. My experience with this company was truly exceptional, and I would highly recommend their services to anyone looking for quality and reliable property surveys.
In particular, I want to give a special shout-out to Thomas, who was exceptionally thorough and knowledgeable. He provided me with invaluable guidance and advice throughout the process, ensuring that everything was taken care of with precision and care.
I was thoroughly impressed with the professionalism and expertise displayed by him. It's clear that you take great pride in your work and are committed to delivering the best possible service to your clients.
Thank you for providing me with such a positive experience. I look forward to working with you again in the future!

30 March 2023
Unprompted review
Rated 5 out of 5 stars

This was a quirky valuation for plot of land

This was a quirky valuation for a small parcel of land that I needed valuing. I had really run out of road after calling around 20 valuers in the area and as far afield as Shaftsbury. No-one could help until I was reccomended to Tom Lang of Lang and Stone. The speed, value and thoroughness were all great - so very pleased with the result!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Simply fantastic!

Simply fantastic! Tom was great throughout the whole process; we cannot fault his communication, attention to detail and fast results. We had a Level 3 survey done and received a full, in-depth, clear and informative report in a couple of days. We couldn't have asked for better service, and highly recommend Lang & Stone.

2 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Surveyors, highly recommend.

We contacted Lang & Stone after a different surveyor booked us a survey for a date over a month away, with it critical for our house buying process to get things moving ASAP we wanted to try and find one much sooner and Tom from Lang & Stone facilitated this for us fantastically by booking to survey the property within the same week we called (and at a better price too!)

Tom spoke us through the process and the details of the survey that was to be completed, also ensuring to keep us updated throughout the process.

The survey was delivered to us ahead of the time we expected it to and in very good detail.

Overall the process was extremely smooth and we would definitely recommend using Lang & Stone.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I used Lang & Stone for a home buyer’s survey. Their quote was competitive and they were very responsive. The report was clear and helpful. I would certainly recommend them.

Stephen

19 August 2022
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Tom was very helpful, quick and thorough in providing the services (Level 3 survey) we asked for. Clear communication over the phone and via email and was quick to respond to any questions we had before and after the survey.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Quick and professional

Quick and professional. I found Tom quick to respond, and easy to deal with. All my questions were answered concisely and without fuss.
Prompt professional service. I’d recommend.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Quick, Efficient & Professional

I chose Lang & Stone due to their turn-around time being half that of most local surveyors. Within a week they had visited the property, and three days later I received a comprehensive report.

I highly recommend Tom at Lang & Stone for Level 3 building surveys.

27 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look