I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... See more
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Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, United Kingdom
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Reply from LANDSCAPING SUPERSTORE
Product was unsuitable despite verbally checking and confirming prior to delivery. Still waiting for my refund 1 week post rejecting and refusing to take delivery

Reply from LANDSCAPING SUPERSTORE
Best price I found, delivery driver, could not have been more helpful, he dropped it off as close as possible to our door, I'm very happy and would highly recommend.

Reply from LANDSCAPING SUPERSTORE
Ordered about 3 ton of sharp sand to put on my lawn
Had a problem with the delivery (3rd party) but Bogdan, Teegan and Renn in customer service were very helpful and got them to come back and move the delivery to where I wanted it.
Thanks!

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE
Terrible never again. Bought £484 of 20mm pea shingle. Next day I get an email stating non in stock but I can have limestone chippings... No way. Only option was refund so I asked for refund. Next day I get another email stating because I cancelled the order I can't have a refund until it's been taken off the truck.... Erm You didn't have it to put on the truck. Demanded instant refund because it's now holding the job up and I need the money to buy stuff elsewhere. Been waiting now 5 days for refund. Got an email 3pm today today 6 days later stating they have now sent the refund and it will take 3-5 days to get receive the funds. Don't ever buy anything from landscaping superstore. They are cheap for a reason.

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE
Easy, friendly & professional service.
Prices were also competitive 😊
Was given exact delivery dates which worked well for both myself & my client.
Would definitely use & again & recommend.

Reply from LANDSCAPING SUPERSTORE
Great support and delivery went well even though we are in a very remmote part of Suffolk - thank you.
Excellent customer service.

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE
I was called by your very helpful deliveriy driver to see where i would like my pea gravel left and he was very polite and helpful

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE
Very satisfied with the customer service center. They responded to my questions almost immediately. Very helpful. Just a small remark about the delivery. The driver did not call me before he arrived and placed my order in an inconvenient place. But I am satisfied with the service and the price.

Reply from LANDSCAPING SUPERSTORE
From start to finish the whole ordering & delivery process was terrific. They could not have been more helpful. I had frequent emails and phone calls updating my order details and when delivery was expected. It took around 14 days to get my shed which is a really good product . Excellent company. Highly recommended.

Reply from LANDSCAPING SUPERSTORE
Good price, arrived on time, and the driver called ahead!

Reply from LANDSCAPING SUPERSTORE

Reply from LANDSCAPING SUPERSTORE
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