Crate and Barrel Reviews 4

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Living Room Furniture Store

Information provided by various external sources

Euromarket Designs, Inc. is a chain of 122 retail stores in US, Canada and other 8 countries, based in Northbrook, Illinois, specializing in housewares, furniture, and home accessories.


Contact info

3.3

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery no show, no text, no email - 2 days and no answers - Truly awful customer service.

Ordered furniture in October 2025, schedule for delivery Jan 3. Confirmed 2 days prior. Got text confirming. Complete no show, no call, no text and no email. Status showed “out for delivery”. Customer service was unable to reach driver a warehouse on Sat. Now Sunday still unable to reach driver and warehouse. Just Terrible customer service. I would avoid purchases from this company. They just don’t seem to care about their customers. How init possible the people delivering your product are unable to be reached - truly bizarre!!! Update they just told me soonest deliver is 2 weeks from now. Update: Despite the fact they did not deliver as scheduled and confirmed. wish I could show you the text from customer service, it would get your blood boiling. Totally frustrated

3 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m impressed with the customer…

I’m impressed with the customer service! A year ago, I purchased a crib, and after noticing some paint chipping, I contacted the company. They responded quickly and sent me a replacement without any hassle. The new crib is perfect, and I truly appreciate how they stand by their product. Overall, it was an amazing experience—I highly recommend this company!

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a couch in AUG 2020

Ordered a couch in AUG 2020. Arrived damaged in JAN 2021. Don't believe a single positive review you read. The furniture looks good in the pictures on the website... that isn't what you get. If you get anything at all.

6 January 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look