Landlord Metering Reviews 18

TrustScore 4 out of 5

4.1

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Company details

  1. Money & Insurance

Written by the company

Bin your coin meters and Digicards. We provide Smart Prepayment Sub-Meters which your tenants top up by phone or internet. More convenient for your tenants, and cheaper as we aim to undercut the major Supplier's PAYG tariffs for tenants. No hassle. No commitment. .. and best of it is virtually FREE for landlords.


Contact info

4.1

Great

TrustScore 4 out of 5

18 reviews

5-star
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1-star

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Rated 5 out of 5 stars

THANK YOU RODGERS

We can not thank Rodgers enough for a lengthy phone call that informed us, as landlords, understand the problem we had.
Thank you so much!

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I have used Landlord Metering since 2019. I had the first ever issue with them a few days ago.
We contacted them, and they was very proactive in resolving the issue.
Big Thank you to Gary and Rodgers

28 June 2022
Unprompted review
Landlord Metering logo

Reply from Landlord Metering

Thank you so much for your kind words. Gary

Rated 1 out of 5 stars

Be aware if things go wrong, they will try to extract money, even if they are not entitled!

As with most things, when collecting money and things running smoothly, all is good but dare question them and they will recite inaccurate contract information and try to extract as much money as they can from the situation. I gave them two chances and they not only failed both times but were very aggressive in their attitude!

11 March 2022
Unprompted review
Landlord Metering logo

Reply from Landlord Metering

Dear Mr Murphy.

We need to charge a daily standing charge on our meters even when your flats are untenanted. We are not a fully for profit company, and need to do this to cover our ongoing costs. This is clearly stated on our website and in our T&Cs. My team also clearly explain this to all potential customers.

Nearly a year ago, you complained about these fees. This presumably was our "first chance to put it right" which we "failed to do" by refusing to waive our fees. Instead, I suggested that you return the meters for a full refund if you weren't happy with our service.

Can I suggest that you return the meters for a full refund and that we go our own ways.

Gary Wernick (Director)

Rated 5 out of 5 stars

5 Star service and extremely convenient

I was very sceptical to use Landlord Metering at first as I had no prior knowledge about using their meters.

However, I have been with them for about 2 years now and I have never regretted my decision.

I ordered 7 meters for each of my 7 rooms in my HMO along with an 8th meter for the sole use of the washing machine and tumble dryer.

I am reimbursed every month from Landlord Metering from each of the meters that are being used by my tenants. The whole setup is so easy, convenient and hassle free for a busy landlord/managing agent like myself.

I highly recommend these guys. They are extremely helpful and knowledgeable about what they do and I will not hesitate to use their meters on my next project.

Keep up the good work.

Thank you.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Great after sales service...

I have been using this company for the last 3 years and have just ordered my 3rd payment meter from them today, as I find it's less hassle and far more reliable than using the old card/coin meter I had installed previously.
Plus their after sales service is second to none
Would certainly recommend to other Landlords.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended, Excellent System and Service!

We have used Landlord Metering for almost 2 years, very useful system. The staff are very knowledgeable, helpful and excellent at communications. Professional service from the start and one of the main benefits (as a Property Manager) is the time it has saved us as a business. Would highly recommend to any landlord or Property Managers!

5 March 2020
Unprompted review
Rated 5 out of 5 stars

Very Happy

I have installed 5 sub-meters from Landlord Metering. I have been running them for the last 8 months, and I have not encountered any problems. In fact, my tenants are happy with the system, which have reduced their electric bills significantly.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Really pleased with the meters as it …

Really pleased with the meters as it takes a lot of hassle away from me! I had 3 meters installed and the tenants like the ease of use and convenience. Saves me having to call in to drop off cards and pick up money! The meters weren't reading accurately but now it's all in real time the bills are correct.
I had issues with my current supplier and Gary went above and beyond to help me try and sort out the problems. He's very knowledgeable and couldn't do enough to help me!

11 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and savings from Landlord Metering

We installed 5 meters from Landlord Metering in a small block of flats. The installation went very well and the tenants are extremely satisfied with the meters. Landlord Metering were very helpful throughout the entire process and we received superb customer service. We had to install new meters due to the change in the pound coin, but we discovered that the previous meters were not set at the correct rate and we were losing several hundred pounds. This has now been rectified. They also found a cheaper electricity supplier, saving us even more. Our monthly payments have been made promptly. I would not hesitate to recommend Landlord Metering both for the landlord and tenant.

11 July 2017
Unprompted review
Rated 5 out of 5 stars

Brill system

Brill system - easy to top up online whenever you need to, and it's much cheaper than I expected.

7 July 2017
Unprompted review

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