The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... See more
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See what reviewers are saying
The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... See more
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... See more
Ordered a light on the basis it was in stock. Didn't arrive after 10 days so tried to chase by email, chat and phone. No response so cancelled order by email. Lights arrived a week later! Emailed cu... See more
Company details
Written by the company
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Contact info
2.8
Average
1K reviews
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Hasn’t replied to negative reviews
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Item not received and no contact from this company.
Order placed and acknowledged via email. One week later no other information received. Website stated delivery 3 days. Telephoned and emailed them but no reply. Never received my item I ordered. Paid via PayPal so had to go through PayPal to get a refund.
24 August 2025
No communication from them about my order
My order has not arrived and they have ignored all of my emails to them about it.
26 August 2025
very poor
ordered the goods well over a week ago have heard nothing and not received the goods.
no notification of them being despatched either
21 August 2025
Next Day was not Next Day
Paid for next day on Wednesday, did not get delivery next day and missed the delivery the following day (friday) so will have to wait for monday!
This is an urgent repairs required by Monday so drove from london to Liverpool and the shop was closed down even though the website and phone message says they are open Saturday until 5pm!!!!
13 August 2025
Bulb arrived promptly as promised.
6 August 2025
Have as yet not received the lamp
27 July 2025
Excellent!
Excellent, quick customer service. Delivery was prompt, no problems. Would recommend.
9 June 2025
Ive emailed you as that four glass…
Ive emailed you as that four glass shades are missing and so far you have not got back to me
16 June 2025
Seamless service
Great products, good value, prompt delivery and excellent customer care.
Would definitely use again.
31 May 2025
Beautiful lamp
Beautiful lamp. Cheaper than in my local fancy shop and delivery was 2 weeks faster.
26 May 2025
Absolute nightmare £50 out of pocket!
Absolute nightmare £50 out of pocket!
Firstly, it was my mistake I placed an order, but it wasn't what I thought I was ordering, so that was probably my own fault, but trying to return it was a mission, firstly no phone service, "due to technical issues" been like that for a couple of months, they cherry pick the emails they will reply to, the chat online, is less than useless, no one ever answers you! Sent an email asking for return address, strangely, no reply, so in desperation sent paid and sent the parcel back to address on the invoice, common sense?
Tracked parcel was delivered to a local post office, suggesting that there isn't anyone at the invoice address? So emailed to let them know, had a reply to tell me I had returned it to the wrong address, well if someone had answered my emails, that scenario wouldn't have happened!! I asked them to collect from the post office, no reply, so the parcel is sitting in a post office somewhere in Lancashire, Lancashire Lighting have £40, something pound of mine, and it cost me to return the parcel, so I am at present £50 out of pocket and being totally ignored by Lancashire Lighting, wish I had read reviews before buying from them, guess they are ok until there's a problem, then they seem to vanish! Absolute shambles of a company, save your money time and effort, shop elsewhere!
28 May 2025
Unprompted review
Avoid - don’t give them your money
Order placed for item in stock but 10 days later no sign of it. Can’t contact by phone and e mails ignored. Complete rip off . Will have to get money back through credit card company
15 May 2025
Order never arrived
I ordered a lampshade over a month ago now and it still hasn't arrived. I've sent three emails and tried to call but have heard nothing from Lancashire Lighting. I would like my money back.
3 April 2025
Fast delivery and great product
5 May 2025
Stay away
Order not delivered and no response to multiple email. I’m now having to go to my bank to try to get my money back
10 April 2025
Unprompted review
DO NOT BUY FROM THIS COIMPANYT-…
DO NOT BUY FROM THIS COIMPANYT- FRAUDSTERS I was sent a faulty pendant light that stopped working after 1 day of use. I contacted Lancashire lighting to ask for a refund and return the light. I sent the light back and was notified by royal mail that they had received it. It has been two months now and Lancashire lighting have totally ignored my emails and blocked their phone number. They have still not issued my refund of £189. I will be taking legal action against them. absolute crooks!
15 April 2025
Unprompted review
I paid for my order 4 weeks ago and…
I paid for my order 4 weeks ago and nothing has been received. The telephone number given keeps saying it doesn’t accept calls and there is no response to my emails. I now need to involve a 3rd party to get my money returned. Beware
5 April 2025
quick delivery
6 April 2025
I sent an email that said one of the…
I sent an email that said one of the bulbs did not work but got no reply.
7 April 2025
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