The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you wer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great floor lamp, easy to assemble and at a very accessible price! I'm really happy and satisfied with this floor lamp, looks wonderful in my living room!
Very happy with the purchase made, the item is exactly like in description, careful package, fast shipment. Trusted site.
I appreciated the speedy delivery and support services provided by Mihail. The lamp was too big for my home, but I could easily return it
Company details
Written by the company
Lampisilumini este destinația pentru iluminat atmosferic și accesibil, care se potrivește perfect nevoilor și gusturilor tale. Din momentul înființării noastre în 2007, am devenit lideri de piață în Olanda, Belgia și Germania și suntem activi în 36 de țări din întreaga lume. Gama noastră largă include peste 4000 de produse, garantând că vei găsi soluția perfectă de iluminat pentru fiecare spațiu. La lampisilumini, satisfacția clientului este prioritatea noastră. Personalul nostru experimentat oferă consultanță profesională, atât online, cât și în magazinele noastre din Olanda, Belgia, Spania și Polonia. Înțelegem importanța confortului în plata, motiv pentru care oferim diverse metode de plată flexibile. Fie că ești în căutarea unei iluminări subtile pentru acasă sau a unei iluminări funcționale pentru birou, lampisilumini este pregătit să îți satisfacă toate nevoile de iluminat. Descoperă gama noastră chiar astăzi și lasă-ne să te ajutăm să creezi atmosfera perfectă.
Contact info
Netherlands
- lampisilumini.ro
3.8
Great
740 reviews
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Real good service to costumer,elegant…
Real good service to costumer,elegant and quality products.Enjoyed
22 July 2025
I am very happy with the lamp I bought
I am very happy with the lamp I bought. It is good looking and practical. It arrived quickly after I ordered it, carefully packaged. I will come back to lampisilumini.ro with full confidence. I highly recommend.
15 July 2025
Good products and fast delivery.
Interesting sort of products , you can't find elwhere and great delivery.
21 July 2025
Very Gooood
29 May 2025
so pretty stuff
14 July 2025
Easy to assemble
Easy to assemble, also due to the video instructions, and very good looking.
22 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor communication
Missing product from order and I asked for the invoice to be on the company's behalf bud it didn’t. There is no one to respond at this time on phone.
26 June 2025
Reply from lampisilumini.ro
Hello,
Indeed, the phone hotline is not working, but other communication channels – such as email – are functioning properly.
Unfortunately, we have not received any message from you via email.
Therefore, if you have received an incomplete order or an incorrectly issued invoice, please contact us by email.
Greetings
lampisilumini.ro
I still did not receive my order
I still did not receive my order. The adresă is: România, Ilfov district, 1 Decembrie town, green City residence STREET nr 15 house number 22. Zipcode: 077005
24 June 2025
Reply from lampisilumini.ro
Hello,
We are sorry that you have encountered issues with your order.
We will contact you regarding the order.
Best regards
lampisilumini.ro
Broken and damaged articles received .
Broken and damaged articles and missing parts received . Unprofessional never buy from you again
23 June 2025
Reply from lampisilumini.ro
Dacă există o problemă cu comanda, există un proces de reclamație. Nu ați luat legătura cu noi în niciun fel, așa că nu există motive pentru a evalua profesionalismul nostru. Răspundem la fiecare mesaj în termen de o zi lucrătoare.
Good looking design
Good quality,nice old fashion design. Delivered în best conditions. Good quality/price report.
16 June 2025
Do not buy as a company from Romania
They are selling in Romania but cannot issue a proper invoice that is acceptable by revenue authorities for a company. They do not have Romanian speaking staff and I don't think they have proper English speaking ones also. So if you are a company stay away.
12 June 2025
Reply from lampisilumini.ro
Ați primit o întrebare simplă referitoare la returnarea impozitului - nu ați răspuns la aceasta, în schimb ați oferit din nou informații despre care nimeni nu a întrebat, deoarece le aveam deja. Factura pe firmă este posibilă și le emitem în fiecare țară din UE.
They sent me a defective product
They sent me a defective product (defective receiver). I tried to contact them and I can't contact anyone. You can't send an email either. I DO NOT RECOMMEND !!!!!!
19 June 2025
Unprompted review
Reply from lampisilumini.ro
desigur, se poate trimite un email - la adresa info@lampisilumini.ro, dacă îl primim de la dumneavoastră, puteți fi sigur că veți primi un răspuns.
I ordered 3 products
I ordered 3 products, I received the invoice for three products, but I received 4 packages in 4 courier shipments and I still haven't received part of the order. No one communicated how many packages there will be, when I receive them, a month has already passed and I still don't have the order completely delivered. Very dissatisfied
30 May 2025
Reply from lampisilumini.ro
Vă rugăm să ne contactați la info@lampisilumini.ro
Reply from lampisilumini.ro
Vă rugăm să ne contactați la info@lampisilumini.ro
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