It was noted that delivery was against signature but DPD, your courier, left the package without even a ring to the door. I read problems on the internet exactly of this problem but went ahead because... See more
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See what reviewers are saying
I definitely would recommend Lampenmeister.ch. I had a few issues which could be immediately solved. Tge communication via email could be a little more promptly. However, I am satisfied and would use... See more
First time using Lampmeister and very happy with the lamps we ordered. Delivered only 4 days after ordering it. Packaging well protected for the shipment. Lamps look good. Very pleased with our purcha... See more
Lampenmeister has a fantastic catalogue of design lamps, the most competitive prices in top quality lighting and trustworthy delivery timelines. I already ordered 2 lamps separately and they arrived w... See more
Company details
About Lampenmeister.ch
Written by the company
✔ Größte Auswahl an Designerlampen
✔ Kostenloser Versand ab einer Bestellung über 100,-
✔ 50 Tage Rückgaberecht
✔ Hilfsbereiter Kundenservice
Bei Lampenmeister.ch haben wir exklusive und qualitativ hochwertige Lampen von anerkannten Designern und Produzenten.
Schauen Sie sich unsere Auswahl der wichtigsten Produzenten an und lassen Sie sich inspirieren.
✔ Kostenloser Versand ab einer Bestellung über 100,-
✔ 50 Tage Rückgaberecht
✔ Hilfsbereiter Kundenservice
Bei Lampenmeister.ch haben wir exklusive und qualitativ hochwertige Lampen von anerkannten Designern und Produzenten.
Schauen Sie sich unsere Auswahl der wichtigsten Produzenten an und lassen Sie sich inspirieren.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 084 8100700
- info@lampenmeister.ch
- lampenmeister.ch
4.1
Great
483 reviews
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Super fast delivery and everything…
Super fast delivery and everything arrived perfectly and super good quality :)
2 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was noted that delivery was against…
It was noted that delivery was against signature but DPD, your courier, left the package without even a ring to the door. I read problems on the internet exactly of this problem but went ahead because my products were cheap. I am hesitant to buy again Lampenmeister continues to employ such poor delivery company.
31 March 2026
Reply from Lampenmeister.ch
Thank you for your review. We are sorry to hear that your parcel was not delivered according to the expected “signature required” service and was left without proper notification. We understand your frustration, especially when delivery instructions are not followed.
If you have not already contacted our customer service via our online shop, we kindly ask you to do so so they can review the delivery in detail and assist you further.
Your feedback will be shared with our quality team to help improve our delivery processes and courier performance in the future.
All delivered as expected
6 March 2026
The item I ordered was perfect
The item I ordered was perfect - and the whole process was easy and smooth.
6 March 2026
Nice service
The shipment was quite quick. I had a missing item not included in my order but the procedure to get a refound was kinda quick and smooth.
10 February 2026
First time using Lampmeister and very…
First time using Lampmeister and very happy with the lamps we ordered. Delivered only 4 days after ordering it. Packaging well protected for the shipment. Lamps look good. Very pleased with our purchase experience.
5 January 2026
The package arrived opened and it…
The package arrived opened and it looked it was sticked back together. The item with the lamp inside was a gift. It looked like someone opened everything and took everything out and put it back in. It had black finger prints on and it was de-attached from the base of the lamp. I had to clean it before gift it.
2 January 2026
Reply from Lampenmeister.ch
We are very sorry to hear about the condition in which your package arrived. It is unacceptable that the item appeared opened, with fingerprints and detached parts, especially as it was intended as a gift. We understand how frustrating this must have been and sincerely apologize for the inconvenience. Your feedback is extremely valuable and will be forwarded to our quality and logistics teams to prevent such issues in the future.
Bad delivery
Bad delivery, not responsive. Please stay away if possible, there is lots of competition and would be better off with the others.
29 December 2025
Reply from Lampenmeister.ch
We are very sorry to hear about your negative experience with our delivery and communication. We understand how frustrating it can be when expectations are not met, and we sincerely apologize for the inconvenience caused. Your feedback is important to us and will be used to improve our delivery and customer service processes.
Habe noch nicht die Lampe bekommen…
Habe noch nicht die Lampe bekommen… you’ve responded that you’re very sorry but haven’t answered my email about when the lamp will arrive. The website said 3-5 days. It’s now 10 and the link sent in the email doesn’t work. Please help.
8 December 2025
Reply from Lampenmeister.ch
Hallo,
es tut uns leid, dass Sie Ihre Lampe bisher noch nicht erhalten haben. Vielen Dank für Ihr Feedback.
Brilliant - if it was the right product
Great check-out process, transparent tracking, quick delivery: but wrong product - and then no response from customer support.
8 December 2025
Reply from Lampenmeister.ch
Hello,
We are sorry that you received the wrong product and did not get a response from our customer support. Thank you for your feedback. For assistance in resolving this issue, you can contact our customer care team via our online shop.
I didn’t receive the lamp yet after…
I didn’t receive the lamp yet after more than 1 week that I ordered it.
8 December 2025
Reply from Lampenmeister.ch
Hello,
We are sorry that you have not received your lamp yet, even though more than a week has passed since your order. Thank you for your feedback.
Please never use DPD for shipments
Please never use DPD for shipments - it is a disaster! Incorrect information provided on package status, poor costumer service and no interest in truly helping when packages are lost from DPD. When reaching out to Lampenmeister for support while package was lost with DPD for 9 days, there was absolutely no response to two e-mails. Ordering and porduct perfectly fine, but shipment disasterous.
30 October 2025
Reply from Lampenmeister.ch
Thank you for your review. We’re sorry to hear about the difficulties you experienced with the shipment via DPD and the lack of response during this time. Your feedback is valuable and helps us improve our delivery processes and communication to provide a better experience for our customers.
Thank you for sharing your experience.
Poor after sales service
Poor after sales service. Not using this useless website again
30 October 2025
Reply from Lampenmeister.ch
Hello,
We’re truly sorry to hear about your experience and that our service did not meet your expectations. We sincerely apologize for any frustration or inconvenience this has caused. Thank you for taking the time to share your feedback — it helps us improve.
Kind regards,
Not all pieces were sent
Not all pieces were sent, they refused the delivery the rest, no refund. They sent wrong and innacurate Information to Paypal. No customer service
9 October 2025
Unprompted review
Reply from Lampenmeister.ch
Hello,
We’re very sorry to hear about your experience. Thank you for sharing your feedback. Please contact us at info@lampenmeister.ch
so we can assist you further.
Best regards,
Swiss order, German delivery via DPD, return to Germany if nobody home!
Ordered from lampenmeister.ch - yet it is delivered from Germany via DPD - and if nobody is home, then the parcel is sent back to Germany! How is this possible?
16 October 2025
Reply from Lampenmeister.ch
Hi there, we’re very sorry to hear about the inconvenience with your delivery. We understand how frustrating this situation can be. We’ll make sure to share your feedback with the courier to help improve the delivery process in the future. If you have any further questions, please feel free to contact our customer care team, who is already in touch with you via email.
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