Lampade.it has quality products and does a good job providing shipment status. It is impossible, however, to reject certain cookies, such as from Amazon. Customers should have more control over how... See more
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A good light company with varied selection of products. The website is good to use and delivery is consistent but not super fast - but that’s ok. The only problem I have had is with the last deliver... See more
I was dreaming of having this kind of lamp. It exceeded my expectations. It's beautiful and quality is excellent. It was well packed, came without damage and on time.🟢 ულამაზესია.მადლობა💚
I ordered some wall lamps , when they arrived one of them was broken, I contacted Lampade and they were quick to respond and sent me a replacement.
Company details
Written by the company
Lampade.it è il tuo riferimento digitale per la luce e l'illuminazione. Con le nostre soluzioni illuminotecniche, non solo rendiamo i tuoi ambienti più luminosi, ma anche più belli! Ti offriamo una gamma ampia e curata composta da oltre 400 marchi: lampade e dispositivi di illuminazione per tutti i gusti, tutte le esigenze e tutte le tasche. Per un'atmosfera luminosa perfetta in ogni occasione, per migliorare il tuo benessere. Lampade.it offre un servizio di consulenza e consigli professionali da parte di esperti, anche per i clienti commerciali, potrai scegliere tra tanti diversi metodi di pagamento, dal bonifico bancario ad amazon pay, e beneficiare di un'eccellente esperienza di consegna.
La nostra garanzia di ritorno
Reso gratuito entro 50 giorni
Hai ben 50 giorni per cambiare idea e restituirci il tuo ordine gratuitamente: su Lampade.it, infatti, il diritto di recesso di 14 giorni previsto dalla legge viene esteso per ulteriori 36 giorni, per offrire ai nostri clienti maggiore flessibilità.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 06 9763 3826
- info@lampade.it
- lampade.it
4.3
Excellent
10K reviews
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I have only given this company 2 stars…
I have only given this company 2 stars because the delivery company cannot find my address. Every other company can find me but nit them even although they have delivered to me before. I tried to contact this company but their email is no reply. On their website they say it will take 5 days for them to respond. All this when I know my delivery is sitting in a depot that is 20 minutes from my house. Unfortunately I don't have transport or I would go and pick it up. If I can find them on Google Maps I am sure they can find me. The reason I am holding this company to account is because I actually went to look at the delivery companies reviews online and they were so bad I am not sure why they are in business or why they would be used by any company.
5 December 2023
Reply from Lampade.it
Dear customer,
we are very sorry that these inconveniences occurred with the delivery of your order.
Our customer service sent your correct delivery address to the dpd courier on 13.12.
From the tracking of your order, it appears that the goods are being delivered for today's date (15-12). Please feel free to contact our customer service department for any inconsistencies and they will mediate with the courier company. Best regards.
professional and quick service plus a…
professional and quick service plus a high-quality product
23 November 2023
Quality products but inadequate ability to control how customer data is shared
Lampade.it has quality products and does a good job providing shipment status. It is impossible, however, to reject certain cookies, such as from Amazon. Customers should have more control over how their data is being used.
20 October 2023
No l’ho ricevuto
5 October 2023
Reply from Lampade.it
Gentile Cliente,
La ringraziamo per il Suo feedback.
Siamo spiacenti per il disagio. Il nostro Servizio Clienti è già in contatto con Lei per aiutarLa a risolvere il problema.
Cordiali saluti,
Il team di Lampade.it
Un disastro
Un disastro. Ordini persi dai sistemi, Merce dichiarata come disponibile quando invece si attende mesi per averla.
Il customer care è gentile ma che figure di M continue !
8 August 2023
Unprompted review
Reply from Lampade.it
Gentile Cliente,
La ringraziamo per il Suo feedback.
Ci dispiace molto per il disagio. Ciò non rispecchia gli standard di alta qualità che ricerchiamo. Lavoreremo ancora di più per migliorare questo lato del nostro servizio.
Cordiali saluti,
Il team di Lampade.it
It would have been 5star
23 July 2023
I am still waiting for my order
I am still waiting for my order! I have been informed it will be delivered on last six days and now I have been told to contact the delivery company!
Update
Lampada.it have been very helpful but they need to choose a new delivery company!!!
17 July 2023
Reply from Lampade.it
Dear Customer,
Thank you for your feedback and for sharing your experience.
We are sorry for the problem you are experiencing with the late delivery of your order.
We see that our Customer Service Department is currently in contact with the courier company and is doing everything possible to unblock the parcel from DPD´s warehouse and make sure that your goods are delivered.
We hope that the courier company will cooperate as soon as possible and they can make a new delivery attempt.
Kind regards,
Your Lampade.it Team
My goods were never delivered
My good were never delivered from the suppliers delivery agent. I contacted their agent and no response and no goods.
10 May 2023
Reply from Lampade.it
Dear customer,
Thank you very much for your feedback.
We are sorry for the issue with the delivery of your order.
One of our Customer Service agents has already contacted you via email in order to confirm the delivery address.
We will then immediately communicate this information to the courier company and request a new delivery attempt for you. We apologise again for the inconvenience.
Kind regards,
Your Lampade.it Team
Serietà ed efficienza
2 April 2023
Consistent quality.
As with your products that I purchased before, quick delivery, excellent quality. Couldn't be happier.
9 March 2023
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