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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quality of the products and the efficiency of the delivery. Many consumers are particularly impressed with the helpful and professional staff, noting their attentiveness and care. People frequently mention the high quality of the flooring, stating it looks fantastic and transforms their spaces. However, some customers were not happy with the samples received, describing them as damaged and of poor quality. A few other people also felt that some product boards were not labeled, making installation a bit awkward.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Product

Users describe positive interactions with the product, highlighting its great appearance and quality. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the product quality,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism and helpfulness.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the high-quality... See more

Based on these reviews

Rated 5 out of 5 stars

The floor's final appearance is fantastic. As an avid DIY hobbyist with numerous projects under my belt, I found the installation to be generally smooth, though a bit tricky around the edges. Laminate... See more

Company replied

Rated 5 out of 5 stars

Floor looks awesome once it's down. I'm an enthusiastic amateur when it comes to DIY having done loads of projects and this went together good but awkward at the edges sometimes. Laminate depot provid... See more

Company replied

Rated 5 out of 5 stars

couldn’t be happier with the work Simon the floor fitter has done! From start to finish, he was absolutely professional, punctual, and clearly takes great pride in his craft. The attention to deta... See more

Company replied

Rated 5 out of 5 stars

I was their worst nightmare as a customer ....gave incorrect address, was not problem amended the next day....emailed asking when it would be arriving, again an instant response with i formation aimin... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good product

Good product, looks great

2 April 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Daniel, for your 5 star review. Glad you’re happy with the product.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Laminate Depot. I placed my order in the morning, and by the afternoon it was already ready for collection – very fast and efficient. The prices are great, and the quality of the SPC flooring exceeded my expectations. Highly recommend!

28 March 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Alex, for your kind feedback. We’re delighted to hear that you had a smooth and efficient experience with us, and that you were pleased with both the pricing and the quality of the SPC flooring. Your recommendation truly means a lot to us, and we look forward to serving you again in the future.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

I was very pleased with Laminate Depot Ltd

I was very pleased with the way the transaction was carried out, with frequent updates on when and at what time my delivery would come.
Driver was friendly polite and very helpful, the Laminate is ofva very good quality alongside the edging straps and underlay.
Price was very good and I definitely would recommend Laminate Depot Ltd to anyone.

29 March 2026
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Mr Matthew, for the 5-star review.
We’re really pleased you’re happy with the service, delivery updates, and product quality. Your recommendation means a lot to us!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

I haven't put the flooring down yet but delivery was really quick and the driver was very friendly and polite .

I haven't put the flooring down yet but it came really quick and the driver was friendly and polite.

24 February 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Sargean, for the 5-star review. We’re glad you’re happy with the quick delivery and our driver’s service. Hope you love the flooring once it’s fitted!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Easy website. Delivered within 2 days. Great quality.
Highly recommend

2 March 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you, Chris, for your wonderful feedback. We’re delighted that you found our service exceptional, the website easy to use, and the delivery fast. Your recommendation is greatly appreciated!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Ordered and delivered within 24hrs

Ordered and delivered within 24hrs
Was so shocked that delivery was that quick. Delivery was easy, guy was great. Would recommend. Will be ordering more! What an outstanding company!

2 March 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Jenna, for your fantastic review. We’re thrilled to hear your order was delivered so quickly and that the service met your expectations. Your recommendation means a lot, and we look forward to helping you with your future orders!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

couldn’t be happier with the work Simon…

couldn’t be happier with the work Simon the floor fitter has done! From start to finish, he was absolutely professional, punctual, and clearly takes great pride in his craft. The attention to detail was outstanding, and the finished result is simply beautiful. My new flooring has completely transformed the space — it looks flawless and has exceeded all my expectations.

Simon worked efficiently and with great care, making sure everything was fitted perfectly. What impressed me even more was how clean and tidy he left the workspace at the end of each day. There was no mess left behind — just stunning new flooring!

I would highly recommend Simon to anyone looking for high-quality workmanship and a reliable, professional service. Thank you for such an amazing job!

3 March 2026
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Tina, for your wonderful feedback! We’re thrilled to hear that Simon’s professionalism, attention to detail, and care made such a difference. It’s fantastic that your new flooring has transformed your space — your kind words mean a lot to us!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Great product

Great product, fast delivery

26 February 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Lewis, for your 5-star review. We’re glad you’re happy with the product and fast delivery. We really appreciate your support!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Very happy with my new flooring and it…

Very happy with my new flooring and it looks great

24 February 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Daniel, for your 5 star review. We’re delighted to hear that you’re very happy with your new flooring and that it looks great. Your kind words truly mean a lot to us.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Drivers very helpful.floor is good quality. Thanks

27 January 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Man, for your 5-star review. Glad you’re happy with the fast delivery, helpful driver, and the flooring quality we appreciate it.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Definitely will recommend 👌🏼

Very fast and the service was Amazing. Customer service is easy to speak to them, always keep you on top of tracking. Delivery man was 10/10👌🏼

3 February 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Pavline, for the amazing 5 star review! We’re really happy you liked the service and delivery — we truly appreciate your kind words.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Very good floorimg

Very good floorimg

2 February 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Shaz, for your 5 star review. Really glad you like the flooring, we appreciate it!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

The floor's final appearance is…

The floor's final appearance is fantastic. As an avid DIY hobbyist with numerous projects under my belt, I found the installation to be generally smooth, though a bit tricky around the edges. Laminate Depot offers excellent service. If I had to nitpick, the order took slightly longer than expected to ship, but just by a few days. All in all, I'm quite satisfied.

12 January 2026
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Michael, for your 5-star review! We’re really happy to hear you loved the final look of the floor and that the installation went well overall. Thanks as well for your patience with the slightly longer delivery, and for choosing Laminate Depot—we truly appreciate your support.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

The floors are of good quality and the…

The floors are of good quality and the delivery was done as per plan. I need to lay it but the floor tiles looks good.

7 January 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Sundar, for your 5-star review! We’re glad to hear you’re happy with the quality of the floors and that the delivery went smoothly. Enjoy laying your new floor!
Best regards,
Deluxe Carpets & Flooring Team

Rated 4 out of 5 stars

Really nice flooring.

Really nice flooring.. looks really good when laid.
some of the boards were not labelled what they were which made it a bit awkward when laying it but other than that can’t fault it.

6 January 2026
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Thomas, for your great review! We’re delighted you’re happy with how the flooring looks.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

After being let down badly by another…

After being let down badly by another flooring company, I was in a really stressful situation just before Christmas with no flooring in my home. I called Laminate Depot and Zain answered – and honestly, he was an absolute lifeline.

Zain went above and beyond in every possible way. He was calm, kind, professional and genuinely cared about helping me. He even opened the shop when it was closed just to make sure my flooring could be arranged and delivered on time. He also helped organise reliable fitters at a fair price, which was incredible given how last-minute everything was.

What stood out most was his kindness, honesty and humanity. When you’re under pressure, that means everything. He didn’t have to do what he did — but he did, and I’ll never forget it.

Thanks to Zain, what could have been a complete disaster turned into something that was handled with care and integrity. I genuinely wish him and Laminate Depot every success — they deserve it.

Highly, highly recommended.

19 December 2025
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Raj, for taking the time to leave such a kind and thoughtful 5-star review. It truly means a lot to us. We’re really glad Zain was able to support you during such a stressful time and turn things around for you. Going above and beyond for our customers is exactly what we strive for, and your words perfectly reflect that.
We genuinely appreciate your recommendation and wish you all the best in your home. Thank you again for choosing Laminate Depot.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

I did a lot of research before deciding on the exact type of flooring I wanted, and I was genuinely impressed with Deluxe Carpet and Flooring from start to finish. Their pricing was by far the cheapest I found, with excellent delivery options, without compromising on quality — the flooring is truly premium.

Communication was seamless, easy, and almost instant, which made the whole process incredibly convenient. I had lots of questions and every single one was answered quickly and fully by Zain. The team are extremely knowledgeable and clearly know their products well.

After placing my order, I was pleasantly surprised to receive delivery the very next morning!!! The delivery team were fantastic — great communication and very helpful with the kerbside delivery.

I found this company by chance through a Google search, and I’m so glad I did. I’m super impressed and cannot recommend them highly enough. I would most definitely use them again.

15 December 2025
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Sajida, for your amazing 5-star review. We’re really pleased to hear you were happy with the quality, pricing, communication, and fast delivery. Your kind feedback means a lot to the whole team, and we look forward to serving you again in the future.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

good communication

good communication. Very helpful on phone. But let down by evri late delivery of sample

27 November 2025
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Pat, for your 5-star review! We’re delighted to hear you found our communication and phone support helpful. We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Luxury laminate flooring

I would give 10 star if I could! Excellent service. Fast delivery, I was updated right throughout until delivery. The delivery driver super helpful. Had a call 30 minutes before delivery which was helpful…! :D

19 November 2025
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Lorraine, for the amazing review! We’re really happy to hear you had an excellent experience from start to finish. It’s great to know the updates and the driver’s call before delivery were helpful for you. We truly appreciate your kind words and your support. Looking forward to serving you again!
Best regards,
Deluxe Carpets & Flooring Team

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