Lambton & Jackson  Reviews 1,284

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the smoked salmon, often describing it as delicious and superior to supermarket alternatives. Many people highlight the prompt and efficient delivery service, noting that orders arrive on time and are well-packaged to maintain freshness. The overall service, including the ease of ordering and helpfulness of the team, also receives high commendation, leading many to express their intent to reorder. However, some customers experienced issues with the slicing of the salmon, finding it difficult to separate and serve, and a few noted that the salmon was a little dry or had a hard glaze that needed to be removed. Additionally, one reviewer mentioned a lack of tracking details and a delayed delivery for an important order.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and delicious... See more

Quality

Consumers consistently report a positive experience with the quality of the salmon, often describing it as... See more

Delivery service

People report positive experiences with delivery service, consistently praising its promptness and... See more

Order

Clients share positive opinions on order, with many reviewers consistently praising the ease of online... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality interesting food. Prompt delivery and service. Ideal little gift for my sons for Fathers Day. All 3 of them were delighted to receive them and reluctant to share them! Much enjoyed.

Rated 5 out of 5 stars

Arrived early on scheduled day. Heavily smoked Maldon cure remains a family Christmas favourite. For another year we may revert back to the long sliced version but the D cut lasts well and is easy to... See more

Rated 5 out of 5 stars

Amazing smoked salmon. I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal produ... See more

Rated 5 out of 5 stars

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my... See more


Company details

  1. Food Producer
  2. Fish Processing

Written by the company

Award-winning artisan producer of delicious smoked salmon and smoked eel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’ve now used this company twice both…

I’ve now used this company twice both times for their maldon cured smoked salmon for Christmas. Although it is very expensive it’s the best I’ve ever eaten and it is a special occasion. So if really want you push the boat out given them a go

22 December 2025
Rated 5 out of 5 stars

The best smoked salmon!

We buy our Christmas salmon from Lambton and Jackson every year. It's consistently the best salmon available. Deliveries always on time. Highly recommend!

22 December 2025
Rated 5 out of 5 stars

Delicious smoked salmon and more!

Delicious smoked goodies - I had the Malden Deep Smoked Salmon, smoked eel and smoked cod roe. All a big hit with family over the Christmas season. Plus customer service was excellent. This was my second time ordering with L &J - will definitely reorder again.

25 December 2025
Rated 5 out of 5 stars

Amazing smoked salmon.

Amazing smoked salmon.
I have been buying a side of L&J's double smoked salmon for the last few years at Christmas. The quality is amazing (so so much better than supermarket), a true artisanal product, excellent value for money and a great crowd pleaser for your guests.

20 December 2025
Rated 5 out of 5 stars

Very special

The smoked salmon and trout was absolutely delicious. Cut quite thick so it had some bite to it and so flavourful. Best I’ve ever eaten.

20 December 2025
Rated 4 out of 5 stars

Good quality and very smokey

Ordered the smoked salmon trimmings. Delivery was on time and hassle free. I've previously ordered slices and the quality is faultless. However with the trimmings be aware that the pieces can be a bit stringy and fibrous so it's only really good for adding into hot recipes so that the toughness of the pieces melts away. The smoke flavour is very intense. Almost bonfire like in strength so you can tell its been properly smoked and not synthetic.

22 December 2025
Rated 5 out of 5 stars

Amazing smoked salmon

Amazing smoked salmon - a real treat. You’ve not tasted smoked salmon until you’ve tried this. You’ll never buy supermarket smoked salmon again.

23 December 2025

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