Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
Company replied
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Review summary
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Reviews shaping this summary
My wife has terminal liver cancer and we were looking for a good quality and warm blanket. This blanket has a great weight to warmth ratio and is light enough to wrap around her with little effort. W... See more
Company replied
The blanket I purchased was the most beautiful blanket I’ve ever had. The quality is excellent and the colours are gorgeous as shown, it’s not heavy but lovely and warm and cosy It transformed... See more
Company replied
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... See more
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Company details
Written by the company
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- info@laipaca.com
- laipaca.com
4.6
Excellent
104 reviews
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Replied to 100% of negative reviews
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Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Reply from Laipaca: Handcrafted Alpaca Finery
Thanks for reply!
Super soft and warm alpaca blanket
Super soft and warm alpaca blanket - great price and quick delivery!
18 May 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
No washing/ care label or guarantee it's alpaca
It's a big blanket with a nice soft feel to it, however it's not got alabel saying what it's made from and no washing/care instructions.
21 April 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Dear Janet Sykes,
Thank you for sharing your feedback on Trustpilot. I'm glad to hear that you appreciate the size and softness of the blanket. However, I apologize for the absence of a label and washing instructions. We value your input, and I will make sure that this information is available in the future.
To care for your blanket, I recommend the following steps:
Hand Wash Only: Gently hand wash in cold water using a mild detergent. Avoid wringing or twisting the blanket.
Rinse Thoroughly: Make sure to rinse out all the detergent using cold water to prevent shrinking.
Lay Flat to Dry: Lay the blanket flat on a clean towel. Roll the towel with the blanket inside to remove excess moisture.
Unroll and let the blanket air dry.
Avoid Bleach: Please avoid using bleach as it can damage the fibers and alter the color.
Thank you once again for your review.
Nice blanket.
A warm, soft and large blanket.
Nice colours.
Ordering was easy and delivered in two days.
Good service.
4 April 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Lovely soft blanket
Lovely soft blanket, excellent value for money, very pleased with it also beautiful colours.
28 March 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Exemplary customer service 🌟
Customer service exemplary as my first order never arrived but a replacement was sent out immediately with Royal Mail.
Lovely soft blanket - thank you.
15 March 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you! Don't forget to buy something else :)
It's a beautiful, soft blanket
It's a beautiful blanket, light and soft.
Gorgeous colour too.
22 January 2024
I ordered a blanket and am over the…
I ordered a blanket and am over the moon with it. It feels so soft, lovely colours just as in the picture online. Surprised how small the parcel was and how large and warm the blanket is despite not very thick . Came quickly, too . Highly recommended.
11 January 2024
Lovely blanket of beautiful colours
Lovely blanket of beautiful colours
So quick with delivert
10 January 2024
lovely blanket
6 January 2024
Good service.Good quality
4 January 2024
Super fast delivery and amazing quality.
3 January 2024
Warm and happy.
Delivery as stated, really lovely blanket. Very soft and worth the money. My wife is now very happy and warm.
27 December 2023
Great poncho
Great poncho. I looked the part and I now find myself wearing it all the time! Great service with quick delivery at a busy time of year.
20 December 2023
Amazing product and very fast delivery
21 December 2023
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Would absolutely recommend
Outstanding customer service. Efficient and friendly. Helped me track my order and ensure I received it on time for Christmas.
The poncho is beautifully made, very soft and warm. A wonderful gift. I'd absolutely recommend Laipaca.
22 December 2023
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
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