PRO: Customer relations responsive and helpful. They are quick to answer. Also, the mug that I ordered arrived within reasonable time period, given season etc. CON: In the promotional pics the medi... See more
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Choosing the ornament, color options, riders name n number were fast, easy n the preview showed exactly what it would look like .. It's a Christmas present for 1 of my best friends, can't wait to watc... See more
I ordered what I thought was 1 each of 4 ornaments. I bought 2 of the skydiving ones for my son and I and 2 for my husband and other son. I received 8 ornaments (which are personalized). They are grea... See more
I guess it was my mistake at not reading closer but I clicked on an icon for a 3D custom Christmas ornament. What I ended up ordering was a keychain. I just got it and although it looks okay it's just... See more
Hasn’t replied to negative reviews
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Clear instructions and quick response…
Clear instructions and quick response to the order submission.
it’s a great gift for everyone very nice
thank for the beautiful service very appreciated
The shopping process is amazing easy on…
The shopping process is amazing easy on going.
But I wonder if you have away allowing your clients to trace their shipment from A to Z.
I don’t received my parcel yet until now
Completely different than ordered
I order a little statue with my wife name and mine and when I received the product, it was completely different. It was only a flat figurine with the names yes but nothing looking like the statue I ordered. Total rip off.
web site was easy to use
Everything was great and easy to order
Everything was great and easy to order
More than a month and I have not…
More than a month and I have not received the order yet
GREAT ORNAMENTS
I ordered what I thought was 1 each of 4 ornaments. I bought 2 of the skydiving ones for my son and I and 2 for my husband and other son. I received 8 ornaments (which are personalized). They are great! The ornaments come with chains that you can alter the length. You can use the other ornament(s) on your review mirror if that’s something you’re into. I’d definitely recommend! The shipping was pretty quick too!!!
Beautiful way to celebrate your loved one that has passed
Very easy to follow to be able to put what you want on it.
Definitely not worth the cost
I guess it was my mistake at not reading closer but I clicked on an icon for a 3D custom Christmas ornament. What I ended up ordering was a keychain. I just got it and although it looks okay it's just a small piece of plastic with the picture and generic name and number customization. Totally cool if it was under $15 with shipping but for over $30 absolutely ridiculous. I feel the way this company sets up the add for this is very misleading. As I said, I clicked on an icon to purchase a customized 3D Christmas ornament but what I got was a flat piece of plastic.
The picture shows 3D. Is NOT is printed flat
The picture on the add shows this as a 3 dimensional globe
The flat piece of plastic is so far from what was shown and way too expensive for what was expected.
Not As Shown!!!
Choosing the ornament
Choosing the ornament, color options, riders name n number were fast, easy n the preview showed exactly what it would look like .. It's a Christmas present for 1 of my best friends, can't wait to watch him open it n hang it on the Christmas tree... Thanks to the staff at Laihair, this thing is awesome...
Buyer beware
The items that arrived were not as displayed in the advertisement! They were poorly made and not what I was expecting! Their customer service for returning the items was none existent! This was an expensive mistake! I will never buy from this company again they certainly don’t trade with integrity!
Wrongly charged for two deliveries
Whilst I ordered one item I have been charged for two deliveries. email sent to cancel order have not been answered so I had to lodge a claim with PayPal
The quality of the produc, Bad
The quality of the product is the problem. I ordered a mug with médical print. On the web page the mug look 3 D with brillant color. The one I received was not. It looks cheap. For 35 us$ I was expecting way more. For the same medium quality, a local drugstore would have done it for 15$ !
I wrote to the co. No answer, no feedback. My conclusion, cheap product, non responsive co.
Very easy to make your decal
Very easy to make your decal. Wish we could make our own heading a very small choice. Can't wait to see it
Worst customer service ever
Worst customer service ever. Ordered a mug. I did enter the wrong shipping address have contacted the company at least 4x and NO REPLY. BBB needs to have the info
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