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La Fragranza U.K.  Reviews 10

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TrustScore 4.5 out of 5

4.3

Candle Store
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Company details

  1. Candle Store
  2. Art Handcraft
  3. Home Goods Store

Written by the company

La Fragranza U.K. is a small family run business based in a small town in South Wales. We began making wax melts in the middle of lockdown in 2021 and gifting them to family and friends, who were really happy with them. Because of this, we decided to try and turn our much loved hobby into a business. We began offering them in our local community. We were so pleased that first time customers became returning customers. That's when we had the crazy idea to make a website. All of our products are handmade in our small workshop at home. We only use ethically sourced Rapeseed & Coconut wax. Our products are also vegan-friendly and cruelty-free. We ensure each wax melt and candle is hand-picked and packed just for you. Our products are strongly scented as we only use good quality fragrance oils and the legal maximum scent-to-wax ratio in each product. We are CLP compliant and fully insured.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great Service. Thank you

An error occurred with my order due to my Autofill not working correctly. This was not picked up by me, however I received a text informing me that my postcode was incorrect. This was corrected by La Fragranza UK and I quicky received my items. The melts I ordered are very fragrant and are without doubt the best I have ever had. Brilliant service. Thank you

25 August 2024
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Reply from La Fragranza U.K.

Thank you Mr P C 3 for your lovely review. I am so pleased that you are happy.
Kind regards
La fragranza

Rated 5 out of 5 stars

Great service ...

Great service .... good communication..excellent quality n good prices.
Thanku cathy

18 October 2023
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Reply from La Fragranza U.K.

Hi Cathy
Thank you so much for your lovely review. It means alot.
Kind regards
Kelly

Rated 5 out of 5 stars

Lovely product, fabulous service.

Lovely selection if scents. Very easy to order. Very quick turnaround with delivery within 2 days of ordering. Fabulous scents and fabulous service

2 August 2023
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Reply from La Fragranza U.K.

Thank you so much Mrs Pugh for your kind review. It's much appreciated

Rated 5 out of 5 stars

Another big order arrived and they…

Another big order arrived and they smell amazing, the packaging and presentation is beautiful, supper fast delivery x

17 April 2022
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Reply from La Fragranza U.K.

Hi Leanne, thank you so much for your lovely review. It's my pleasure x

Rated 5 out of 5 stars

Wax melts

I have never had wax melts like this before, the smell was absolutely amazing and very strong!! Will definitely be going back for more

11 April 2022
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Reply from La Fragranza U.K.

Thank you so much Kimberly, I'm so happy you're happy. Thank you

Rated 5 out of 5 stars

I have loved every single product

I have loved every single product, the service is fantastic and I would recommend this company to anyone.

8 April 2022
Unprompted review
La Fragranza U.K. logo

Reply from La Fragranza U.K.

Thank you so much. I'm so happy that you're happy.
Kind regards Kelly & Molly

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