Laflore Paris Reviews 

1,577
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stylish designs, noting how functional and well-organized the bags are with practical interior pockets and bright linings. Consumers also appreciate the high quality of the sustainable materials and the durable, well crafted construction. Some reviewers were not happy with unexpected delivery delays and shipping communication issues. A few other people also felt that certain materials showed unexpected wear quickly or experienced minor quality flaws. While most interactions were positive, a small group wished customer service handled return requests and inquiries more efficiently. However, most buyers still found the overall purchase worthwhile and satisfying.

What people talk about most

Product

Customers reported strong satisfaction with the product, highlighting that bags are exceptionally made,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the bags are beautifully made, durable,... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful, lovely to... See more

User experience

Clients share positive opinions on user experience, frequently highlighting that items are sophisticated,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought my first Laflore Paris piece in 2021 and have acquired a number of other pieces in their collection since then. Each of their pieces are created with functionality and style in mind, w... See more

Company replied

Rated 5 out of 5 stars

Beautifully Crafted These bags are just lovely and worth buying even if you aren't looking for vegan options. I myself will buy well-crafted leather from time to time for shoes, but with LaFlore's di... See more

Company replied

Rated 5 out of 5 stars

I am the proud owner of two Laflore bags and I couldn’t be happier with both the company AND my bags! Their attention to detail and craftsmanship is top tier. I am obsessed with my chouchou bag. It’s... See more

Company replied

Rated 5 out of 5 stars

I have bought 2 bobobark purses—one in black and the other in raspberry—and both bags are fantastic. They can hold tons of stuff while keeping it organized. The cork material is water resistant and at... See more

Company replied


Company details

  1. Handbags Shop
  2. also in
  3. Bag Shop
  4. Fashion Accessories Store

About Laflore Paris

Written by the company

Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.

Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.

Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 96% of negative reviews

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4.4

All reviews

(1,577)

211 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, it was delivered quickly and I always get compliments on it. It’s high quality and very functional. There’s a place for everything i need.

1 September 2026
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Reply from Laflore Paris

Bonjour Jeana,
Thank you so much for your wonderful review!
We're delighted to hear that your bag arrived quickly and has been such a joy to use. Knowing that it's both beautifully designed and practical enough to keep everything organized is exactly what we strive for. We hope it continues to earn you compliments wherever you go!
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

The bag was better than expected

The bag was better than expected. I ordered the bamboo handles, and they just did not look right with the particular bag I purchased. They refunded without any hesitation. Just FYI, in returns with a refund I did have to pay for shipping back. That was not a surprise, and the customer service team was helpful and kind.

I am very happy with my bag and the integrity of the company.

3 September 2026
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Reply from Laflore Paris

Bonjour Kelly,
Thank you so much for your wonderful review!
We're thrilled to hear that your bag exceeded your expectations. While we're sorry the bamboo handles weren't quite the right fit, we're glad our team was able to help quickly and make the process as smooth as possible. Your kind words about our customer service and integrity truly mean a great deal to us.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great quick purchase

Great quick purchase
Bag looks gorgeous and arrived quicker than I thought. Have already used it and it fits just enough.

3 September 2026
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Reply from Laflore Paris

Bonjour Clare,
Thank you so much for your wonderful review!
We're delighted to hear that your bag arrived sooner than expected and that you're already enjoying using it. Knowing it's the perfect fit for your everyday needs is exactly what we hope for when designing our bags.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Creative marketing

Creative marketing, well made products, personal service, deep discount sales that reflect the confidence of customer loyalty to the brand.

4 September 2026
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Reply from Laflore Paris

Bonjour Doralice,
Thank you so much for your wonderful review!
We're delighted to hear that you've enjoyed both our products and your experience with our team. Your recognition of our craftsmanship, personal service, and creative approach means a great deal to us and encourages us to keep doing what we love.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

This is my second purchase

This is my second purchase. I have the backpack purchase 2020, still beautiful. My order arrived super fast.

3 September 2026
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Reply from Laflore Paris

Bonjour Rose,
Thank you so much for your lovely review!
We're so happy to hear that your first Laflore bag from 2020 is still looking beautiful, and even happier to welcome you back for a second purchase. It's also wonderful to know your new order reached you so quickly!
Thank you for your continued support and for choosing Laflore Paris again.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

LaFlore Paris equals uniquely beautiful!

I love my LaFlore Paris bag because it’s so unique. 🤍 It’s not something you see everywhere, and I love that it feels different, stylish, and completely me. A beautiful statement piece without being like everyone else’s bag. Also customer service is very friendly, I contacted them after my order to add an additional item and they got it in same order so I did not have to pay additional shipping!!!

1 September 2026
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Reply from Laflore Paris

Bonjour Sabra,
Thank you so much for your wonderful review!
We're delighted to hear that your Laflore bag makes you feel unique and has become such a special statement piece. It also means a lot to know that our team was able to help add to your order so everything arrived together.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 1 out of 5 stars

They used a filter to make an ugly colour more appealing

Last year I bought a raspberry bobobark from Laflore Paris as a gift for my mother, when it arrived it was clear they'd put a filter on their website photos, it was almost brown in person, they claimed the difference was due to my screen, when I pointed out that it was clear a filter had been used on the website photos they said it was due to photography, lighting and screen settings, I returned the bag but my refund was minus shipping and the cost of return shipping.

I had fully intended on buying more items from them, I had my eye on the raspberry chouchou but their dreadful customer service has meant if I buy more of their products it'll be second hand.

As I can't upload photos to show the difference between what I ordered and what I received I've posted photos on my twitter @pkb*tchgirl.

Also, 2 weeks after they received the bag they still hadn't refunded me and I had to email to get a refund.

3 September 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Grainne,
Thank you for taking the time to share your feedback.
We're sorry that the Raspberry Bobobark wasn't what you were expecting. We always strive to present our products as accurately as possible, though colors can appear differently depending on photography, lighting, and individual screen settings.
We appreciate that you gave Laflore Paris a try and that you took the time to share your experience. Feedback like yours helps us continue improving both our product presentation and the overall customer experience.
Thank you again, and we wish you all the best.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great customer service!

2 September 2026
Unprompted review
Laflore Paris logo

Reply from Laflore Paris

Bonjour Ricardo,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with our customer support team. Your kind words mean a lot to us and encourage us to continue providing the best service we can.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 4 out of 5 stars

Quality product with flair

Quality product with flair. The colour is beautiful and the bag capacity is exactly what I needed. Chic and functional, and the sustainability angle is the best part. Many people have complimented me on my new 'leather' bag and then after stunned which I tell them it's sustainable cork.

28 August 2026
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Reply from Laflore Paris

Bonjour Eliza,
Thank you so much for your wonderful review!
We're delighted to hear that you're enjoying your new bag and that it combines the style, functionality, and capacity you were looking for. It makes us especially happy to know you're sharing the story of cork with others and helping spread the word about this beautiful, sustainable alternative.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great products and outstanding customer support

After backing their kickstarter project for the Lebobo Backpack I was so excited that I immediately bought a Bobobark for my wife as a Christmas present and she loves it.
At a later time my Kickstarter Lebobo arrived and it was very nice as well but it had a little issue, a small accessory that was part of the bag was missing.
After a few days I contacted their customer support which promptly replied and promised to take care of my problem.
It did take a while (I guess the missing part wasn't available on it's own) but then unexpectedly they proposed to return my bag so that they could just replace my whole bag for a new one so that it would arrive with all the accessories belonging to it.
Customer support was extremely kind and helpful through the whole process and I will be returning to this company at my first chance. They stand behind their products and I will support companies like this by suggesting to purchase from them without hesitation.

21 August 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Max,
Thank you so much for your wonderful review!
We're incredibly grateful for your support, from backing our Kickstarter campaign to choosing a Bobobark for your wife. While we're sorry your LEBOBO arrived with a missing accessory, we're so pleased we were able to make things right and provide a solution that left you happy. Your kind words about our customer support truly mean a great deal to our team.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I have a few bags and each one is…

I have a few bags and each one is lovely. I always receive compliments. My favorite and everyday bag is the bobobark— there is room for everything.

30 August 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Anne,
Thank you so much for your wonderful review!
We're delighted to hear that you've built a collection of Laflore bags and that the Bobobark has become your everyday favorite. Knowing it keeps you organized and earns you so many compliments is exactly what we hope for when designing our bags.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I have been procrastinating for ages…

I have been procrastinating for ages about getting my bag. I was so ecstatic when I received it….I haven’t stopped using it. Absolutely love it. Now i want the new olive one but you won’t deliver to Australia 🥹🥹🥹😢

30 August 2026
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Reply from Laflore Paris

Bonjour Maria,
Thank you so much for your wonderful review!
We're thrilled to hear that your bag was worth the wait and that you're enjoying it so much. It means the world to us to know it has become part of your everyday life.
We're sorry that we're not currently able to ship the new release to Australia, but we truly appreciate your support and hope we'll be able to offer shipping for future campaigns.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Standing out from the crowd

Standing out from the crowd. Bought Bobobark first, came back for Trolala. Love the design. Very high quality, well made bags, with clever details like easy accessible pockets. Cork makes it climate friendly. Swift delivery.

30 August 2026
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Reply from Laflore Paris

Bonjour Anna,
Thank you so much for your wonderful review!
We're delighted to hear that you came back for a second Laflore bag. Knowing that you appreciate the thoughtful details, craftsmanship, and practicality of our designs means so much to our team. We're also glad your order arrived quickly!
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Beautiful Compassionate Cork

Will never buy another leather purse and I find cork to be a wonderful alternative. Looks expensive and carefully designed. Perfect for people who shop cruelty-free.

24 August 2026
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Reply from Laflore Paris

Bonjour Jennifer,
Thank you so much for your wonderful review!
We're so happy to hear that our cork bags have become such a meaningful alternative for you. It means a great deal to know that you appreciate both the thoughtful design and the values behind our products.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

You have to purchase at least one bag!

Beautifully made and a unique design. So pleased with the quality. I just ordered my 6th purse in the new olive color!

1 June 2026
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Reply from Laflore Paris

Thank you so much for your kind words, Monica! It truly means the world to us to have you as part of the Laflore Paris family. Congratulations on your 6th bag!
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I absolutely love this bag

I absolutely love this bag. It is durable, looks classic and performs as described. The pocket layout /design accommodate all my items. Great investment , well made-

26 August 2026
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Reply from Laflore Paris

Thank you so much for your wonderful review, Mary! We're delighted to hear that you're enjoying your bag and that its design, organization, and craftsmanship have lived up to your expectations. Knowing it's become such a great investment for you truly means a lot to us. We hope it accompanies you on many adventures for years to come!
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars
Laflore Paris logo

Reply from Laflore Paris

Bonjour Michelle,
Thank you so much for your wonderful review!
We're delighted to hear that you appreciate the beauty and quality of your Laflore bag. Your kind words mean a great deal to our team and inspire us to keep creating pieces that are both timeless and thoughtfully crafted.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Laflore bags are the BEST!

Laflore is one of my favorite bag companies. The craftsmanship is beautiful and the interior designs are clever (loads of organized spaces in a beautiful bag). The sustainable materials make you feel good about your purchase and keep the bags lightweight. And the hardware (buckles, straps, etc.) are good quality - no breaking down or wear over the years). And importantly, the customer service is impeccable - quick, responsive, courteous and happy to please. I've just ordered my third bag and this time I bought the cork conditioner - I hope this will extend the life of my bags as the cork material is biodegradable and needs a little extra love. But all in all, love, love, LOVE Laflore!

21 August 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Lex,
Thank you so much for your incredible review!
Reading your kind words truly made our day. We're so happy to hear that you appreciate not only the craftsmanship and thoughtful organization of our bags, but also our commitment to sustainable materials and customer service.
It means so much to know you've chosen your third Laflore bag, and we hope the cork conditioner helps keep your collection looking beautiful for many years to come. A little extra care can go a long way, and we're delighted you've added it to your routine.
Thank you for your continued trust and support. Customers like you inspire us to keep creating products that are as beautiful as they are practical.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Bebebark!

I was saving up for a Bebebark when I saw the Bastille Day sale. Very happy with my purchase, the bag is just a perfect as I’d hoped. The quality is beautiful! I did have a slight issue with the key strap but that’s been swapped with great comms, customer service and very quickly.

30 June 2026
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Reply from Laflore Paris

Bonjour Roxanne,
Thank you so much for your lovely review!
We're delighted to hear that your Bebebark was everything you had hoped for after saving up for it. Knowing that you're happy with the quality makes us incredibly proud.
We're also glad we were able to quickly resolve the issue with the key strap and get everything sorted for you. Providing responsive customer service is just as important to us as creating beautiful, long-lasting bags.
Thank you again for choosing Laflore Paris, and we hope you enjoy your Bebebark for many years to come.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

The waist or shoulder worn bag.

The product is wonderful. I love the way it’s designed.

19 August 2026
Laflore Paris logo

Reply from Laflore Paris

Bonjour,
Thank you so much for your kind review!
We're delighted to hear that you love your bag and its design. Knowing that you enjoy both its style and versatility means so much to us, as that's exactly what we strive to create.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

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