Nice people & everything went well. Very responsive 24/7, answered every question immediately!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. I was given a fair price and was happy with the offer.
Company replied
Very nice and helpful. Answered any questions self or family had. Only thing I don’t like is we don’t get our tickets until the day before. Other then that worked well with us and got us really great... See more
Company replied
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
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Company details
Written by the company
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission. We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Contact info
14710 Madison Trace Cir, 40245, louisville, United States
- +1 866-886-0836
- support@lafetravel.com
- lafetravel.com
4.3
Excellent
878 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
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The experience with lafe travel was absolutely great!
The experience with lafe travel was great. I was very skeptical at first and thought maybe this was a scam since I had to wait to get my ticket confirmation. Well to my surprise my flight tickets were very inexpensive and on top of that I felt like I had vip status during our flight. Our seats were 4 rows from the front and we got free drinks (including alcohol). I couldn't believe it.
A huge thank you to the sales associate who followed up with me and made sure he held my tickets until I could give him payment. I am definitely going to use your company for all my future travel and highly recommend you to all my friends and family.
22 February 2026
Unprompted review
Reply from lafetravel.com
Dear Marissa Montano,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Very Happy!
I was skeptical of the price, which included bag fees, but was pleasantly surprised!! Will use again.
12 February 2026
Unprompted review
Reply from lafetravel.com
Dear Lisa,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Lafe travel made a round-trip last minute ticket affordable.…
Lafe travel made a round-trip ticket affordable for my daughter and I. We wouldn't have been able to make the trip if not for the huge savings. Customer service was not terrible, they were straight to the point when I called about boarding passes. I would recommend Lafe travel if you are needing affordable last minute travel deals.
17 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
To good to be true!
I needed a last minute flight do to a cancelation because of bad weather conditions. After several searches of flights and prices raging from $144-$549. I then found Lafetravel! They had the best deal starting at $58! I thought it was to good to be true and probably a scam. I called the # on the screen and spoke with Mike. He was very nice and informative. I called Mike several times because I was so skeptical and in disbelief. Mike was very reassuring and able to give me time frames after processing. I also asked questions via email and they were answered right away. So at the end of it all I paid $103 for one way with a carry on. Mike even called the following day to inquire if all went well. I will definitely use Lafetravel in the future.
Thank you,
Lafetravel
21 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
My family and I were well taken care…
My family and I were well taken care of. I like the fact that he made sure we got the proper boarding passes and we got the proper transportation to our vehicle I look forward to doing business with him on behalf of the company again. Blessings to all.
16 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Awesome decision
Awesome decision. Got flights almost 50% cheaper than anywhere else. Process was smooth and easy! Definitely will use again.
23 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
I was skeptical…
I was skeptical… I had never seen a RT ticket to Oakland so low. I honestly thought it might be a scam somehow, it didn’t help not having a ticket issued until 24 hours before the flight… but everything went smoothly.
14 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
They found me the best and cheapest…
They found me the best and cheapest price in two days best website thank you Alex.
20 February 2026
Unprompted review
Reply from lafetravel.com
Dear Kendra,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
The service was good
The service was good. I was given a fair price and was happy with the offer.
18 February 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Reliable service safe and very good…
Reliable service safe and very good prices my recommended will definitely be my travel agency thank you for making my trip a pleasure and not a madness I do not give it more stars but it deserves 20 out of 10 completely satisfied with the service
13 February 2026
Unprompted review
Reply from lafetravel.com
Dear Betty,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
A great Experience
I found this company at the last moment, but not only did they come through but their customer service was superior
6 February 2026
Unprompted review
Reply from lafetravel.com
Dear Daunta Long,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Let me tell you
Let me tell you, this whole trip started out rocky. I began to look up to see if Lafe Travel was a scam site. However, they never missed a beat communicating with me, doing everything they could to reassure me that my trip would be ok. I remember Michael, great agent, lots of help and went out of his way to ensure i made it to my mother's funeral. Thank you Lafe Travel. First time traveling with you but definitely not my last!
9 February 2026
Unprompted review
Reply from lafetravel.com
Dear Dews
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
i was nervous but the experience was a…
i was nervous but the experience was a good one, i have already bragged and referred friends. i will be using this service next time i take a flight.
4 February 2026
Unprompted review
Reply from lafetravel.com
Dear Dennis Hugee Jr,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Steve was amazing
Steve was amazing ! I was a rather difficult client I experienced issues from my bank that put me into a panic. He went above and beyond to not only put my mind at ease but also ensure I got to my destination on time and as planned. I will absolutely be using lafetravel to book for my future trips. Thanks Steve !!
5 February 2026
Unprompted review
Reply from lafetravel.com
Dear Morgan Thomas,
Thank you for taking the time to share your positive feedback. We truly appreciate your trust in our services and are delighted to know that your experience met your expectations.
Customer satisfaction is our top priority, and your review motivates us to continue providing reliable and efficient support. We look forward to assisting you again with your future travel needs.
Sincerely,
LafeTravel
Great customer service
Great customer service! I was nervous to book with lafetravel at first but they were a great choice!
29 January 2026
Unprompted review
Reply from lafetravel.com
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
I had a great experience and no issues
I had a great experience and no issues. Love Lafe!
2 February 2026
Unprompted review
Reply from lafetravel.com
Dear Sir,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
Excellent company to work with
I got excellent help from Keith. I was having issues adding my kid's names and I wanted some checked in baggage added on to the previous booked ticket. He helped with everything and also added baggage for all the travelers which was extremely kind of him. Would definitely recommend.
28 January 2026
Unprompted review
Reply from lafetravel.com
Dear Sir,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
I had to book a last minute flight to…
I had to book a last minute flight to Boston. My daughter was in labor and the customer service person that took care of me made sure that I had my ticket got on the plane checked me in everything it was literally a 911 and he looked out for me.
23 January 2026
Unprompted review
Reply from lafetravel.com
Dear Melissa,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with our support team.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it on Trustpilot.
We look forward to assisting you again in the future.
Regards,
Support Team
LafeTravel.com
Fraud…
When i was supouse boarding the flight the person behind the boardin couter told me that the boarding tickets was a fraud i pay you 198.00 for the flight 2687 departing from pr to mco i could not get in to because of your manage
my invoice num. is LT2601266
29 January 2026
Unprompted review
I purchased a round trip ticket for 86$…
I purchased a round trip ticket for 86$ and I was sent an email with an itinerary saying the transaction was in progress. I proceeded to purchase my Football Tickets and Hotel soon after. I wake up the next morning and I get the call from them saying that my Ticket prices have doubled in less than 12 hours. This company very obviously is a scam so I suggest purchasing from a different consumer. I will be taking action with my Consumer Protection Agency to get refunded the price difference from their price they advertised and the price of the tickets directly from Spirit.
13 October 2025
Unprompted review
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