I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.
London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sweater that came was totally different from what was shown on the website. Offered 15% refund then 30. This site is not in Toronto, product shipped from Mainland China. Returns not easily made as advertised.

Reply from La Femme Wanderer
Another Chinese Company making out to be from elsewhere in the world. Bought items that were far too big. Followed procedure to return and would have cost similar to original payment to return to China. I didn’t make the return for this reason.

Reply from La Femme Wanderer
I had questions with my order. The response was quick and very professional with clarity,

Reply from La Femme Wanderer
The items I ordered were too small and they were very cooperative in swapping for correct sizes. Excellent customer service.

Reply from La Femme Wanderer
I ordered a coat that was way too large & they responded quickly to my wanting to return. They gave me options & explained everything thoroughly. I will definitely purchase from La Femme again.

Reply from La Femme Wanderer
All I can say is that their customer service is very good. This is the second time i have ordered from them. The first time I loved the item. The second time it was the wrong size( my fault) and they went out of their way to give me options on what can be done to get it right. Will definitely be ordering again!

Reply from La Femme Wanderer
I ordered an outfit selection, two sweaters, two handbags ahandbag, and a travel outfit. I was SO excited when my goodies arrived.
When I opened my packages, I loved everything that I ordered. The only issue was the sizing. The clothing tends to run on the small size, so I would definitely recommend sizing up with your order.
I reached out to the customer service team with my sizing issues and they immediately responded to make certain the items that didn't work were take care of. If there were no sizing issues, I would have kept everything!
I would 100% recommend ordering from La Femme Wanderer! The outfit selections are on-point and the quality of the clothing is great.

Reply from La Femme Wanderer
The sweater, although very nice, was too big for my daughter. Customer service was very good, responded in less than 24 hours to my email and gave me an alternative to paying for shipping for my return. Instead, I will be receiving a store credit for the sweater so that I could order another item or replace the item without shipping back the original item. It did take a few weeks for the sweater to arrive, but I do appreciate their willingness and effort to make things right!

Reply from La Femme Wanderer
I had to be patient to receive the ordered products +- 30 days but must admit that after inquiry I always received a professional answer, 1 item was too small and we could work out an arrangement which I appreciated, quality of products is very good…

Reply from La Femme Wanderer
Great experience, ordered a coat which was great quality just not the right size for me. When I went back to look at the size guides it was much easier (should of done it in the first place) but after I emailed and asked if I could return and get a different size they were very understanding and sorted things out really quick. Was great quality would really recommend.

Reply from La Femme Wanderer
Shirts run very small and you are on the hook for international shipping cost for returns. Another scam company taking advantage of folks through Facebook advertising
Beware

Reply from La Femme Wanderer
I wasn’t impressed with the quality of the product but the customer service was very helpful getting a solution quickly and providing alternatives.

Reply from La Femme Wanderer
I ordered a jacket and pair of boots and both were too big to wear. When I contacted customer support to return them both they sent me return protocol which was for me to pay to return items to China, the cost $71 on a $95 purchase. I contacted them again and they offered me a $190 store credit if I would write a review. I was able to keep the initial order, I didn’t have to return it. Not so bad!

Reply from La Femme Wanderer
Ordered 2 lovely cardigans, unfortunately their Large is quite small so didnt fit me. Sent an email, got an immediate response. Brilliant customer service. Will order again but size up next time.

Reply from La Femme Wanderer
I ordered an item which is unfortunately too small. I wrote to the contact address and received a response an answer back a few hours later with a satisfying solution.

Reply from La Femme Wanderer
I LOVED all of the pieces I ordered. The quality of the items were better than expected. I would have given a 5 star review, but a couple of the items were too big. I will be ordering with La Femme again! My overall experience as a shopper was a 4.7.

Reply from La Femme Wanderer
Quality of the 2 sweaters I received were absolute garbage. I can’t figure out how to return the items so will dump them off a goodwill.

Reply from La Femme Wanderer
Customer service responds very quickly - that was within an hour for me. All worked well.

Reply from La Femme Wanderer
I purchased my first order and was initially disappointed as the item had a small flaw on the front. Your customer service was excellent and resolved the issue promptly.
I will certainly buy from you again soon……

Reply from La Femme Wanderer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.