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LaCélie Reviews 16

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TrustScore 4 out of 5

4.2

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Company details

Written by the company

LaCélie is a French inspired luxury skincare brand dedicated to healthy, timeless looking skin. Our formulas combine clinically proven ingredients with refined textures to deliver visible results while remaining free from parabens, alcohol and harsh additives. Recommended by French dermatologists, LaCélie transforms daily skincare into a sensorial ritual that blends effectiveness with pleasure, supporting real skin with thoughtful, results driven care.

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4.2

Great

TrustScore 4 out of 5

16 reviews

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Rated 2 out of 5 stars

Beware of LaCelie subscriptions

I received notice this morning that my second bottle of the vitamin c serum was being shipped. It would have been helpful if I had gotten prior notification because I haven't used even 1/4 of the bottle. I would have changed the date on my subscription had I known another bottle was being shipped.
Another complaint is that I found out that I couldn't have even cancelled my subscription without having first accepted two bottles of the product. Who has ever heard of such a thing? Ridiculous!! They told me it is somewhere in the small print. I have many other subscriptions for various products with other companies and never have I ever encountered this policy. Think twice before subscribing with this one!!

26 May 2026
Unprompted review
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Reply from LaCélie

Hello Kristin,

Thank you for bringing this to our attention. We're saddened to hear about your experience.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Emma from LaCelie

Rated 2 out of 5 stars

Guys…this product is made in china and…

Guys…this product is made in china and has taken a month to get to me. I got the vitamin c serum and was shocked by the wait time. When I finally got my shipping notification the address was from china. This product is not worth it. Avoid at all costs.

22 May 2026
Unprompted review
LaCélie logo

Reply from LaCélie

Hello Olivia,

Thank you for your feedback.

Timely delivery is a top priority for us, and our team is constantly taking steps to ensure shipments reach our customers as quickly as possible.

We want to learn more what happened with your LaCelie. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Emma from LaCelie

Rated 5 out of 5 stars

So far it was very easy to order

So far it was very easy to order. I liked the fact that I could use PayPal & that I wasn’t charged shipping. I’ll be anxious to see how long it takes to get the product but even more so, the quality of the product.

28 April 2026
Unprompted review

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