I ordered my product on April 21 and still not haven’t got the product - deposit contacting customer service twice there has been no reply - highly disappointed
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Excellent products, I’ve got hoodies, trackies, T-shirts - probs some other stuff too that I’m forgetting. My orders have all arrived super quickly, the items are all incredible quality and fit great.... See more
I received the hoodie today good quality material thick and soft really liked the Label on the back. My son has been asking for this hoodie and matching joggers they were sold out hope you'll get them... See more
I love all the clothing I buy from lab3l. The customer service is very professional and helpful. I received a pair of defective pants that I cannot even wear, but they sent me out a new pair right awa... See more
Company details
Information provided by various external sources
Not Just A Label
Contact info
Kingswood Avenue 124, NR8 6UW, Taverham, United Kingdom
- lab3l.co.uk
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Kept returned goods and provided no refund
Ordered a hoodie and matching sweatpants, they turned up on time but were a bit big, so I returned them, items tracked and delivery to them was verified but was given no refund, no communication at all, used the contact form on their website to ask what was happening, provided the tracking and no response either. They've kept the returned goods and kept the money. Abysmal customer service.
edit: after posting this, and a month after returning the item I have now been given a refund.
Great cap and fast delivery
Over size t shirts
Perfect fit. Over size was true to description. Very good material and a very good print. Great product
Absolutely love the oversized tee I…
Absolutely love the oversized tee I received. Cost a pretty penny from Canada, but a wicked shirt none the less
Love the fit
Love the fit, like the way it moves as you workout. Durable, comfortable, rugged, but not restricting.
Design and look is great but price for…
Design and look is great but price for product isn’t good in comparison
So impressed with the quality
So impressed with the quality, never disappointed when ordering from Lab3l!
Quick delivery too…can’t recommend enough!
I am giving a one star review simply…
I am giving a one star review simply based on customer service. I received my order in a timely manner and the sweatshirt is good quality but I received the wrong size. Two sizes smaller than what I wear so I can’t really wear it. I’ve reached out multiple times and have been ignored. I sent proof of order as well as a picture of the sweatshirt showing the wrong size. It’s a shame they can’t be bothered to correct their mistake.
5 star everytime
5 star everytime. Great quality, great fit and delivery quick too. Will continue to buy!
Best quality clothing I have got in a…
Best quality clothing I have got in a long time !
Incredible quality and service
Bought the oversized tee. Colour, material, quality and fit were all top notch. Quick delivery too. Great value. Fast becoming my favourite independent brand
The delivery was good
The delivery was good. I paid for one or two days and it was in my house in two days. The sizes were also correct (I chose M and L), but they didn´t fit like I thought they would. I will try to return at least size L. Nevertheless, great job, keep it up lads.
Delay in delivery
I still havent got the order. They cancelled my first order apparently because DHL lost it. I told them to process the order again which they did with 2 items less because they were out of stock and gave me a refund. I was told that I will receive the rest within a week but no news yet
Not received anything! Poor service!
Ordered a t shirt last Monday and it makes you choose the 1-3 days shipping as the only option which you have to pay extra for. It is now Tuesday the following week and I still have not received anything. Technically by law it should be refunded as I have paid for a service you advertised but did not provide. Emailed customer support 3 times but nobody replies. Looked into the company a bit more as it seems amateur at best and it turns out it is owned by some guy called Joss Mooney - Instagram influencer starting his own brand to milk his audience. No wonder why they don’t reply! Won’t be ordering from these guys ever again! Shockingly poor service and I’m not expecting much with the quality of your service is this poor!

Reply from Lab3l Ltd
Good quality clothing but sent me the…
Good quality clothing but sent me the wrong item and haven’t replied to 2 emails asking for a refund or exchange.

Reply from Lab3l Ltd
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