La Maison Chic Reviews 

The item I received (a gold easel) arrived damaged. I was advised that as I hadn't notified them within 24 hours, it could not be returned or exchanged. Not only would I not expect an item of its value to be so easily damaged in transit, but this company policy is also in breach of the Consumer Rights Act 2015 given that the item is faulty. My last three emails to the company have since been ignored since advising this. Do not use this company.

UPDATE: Following the company's response to my review, I can confirm their correspondence did go into my junk mailbox and I have received contact from them. However, the crux of the issue remains the same, and I am left with a damaged product that cost £100 in respect of which they are refusing to refund, or at the very least exchange, for a product that is undamaged. I am quite confident they would take issue with any damage, even if reported within 24 hours, given their response. I will be taking this further given that the company policy is in clear breach of the Consumer Rights Act 2015. I should also add that I was offered a 15% discount on the damaged product, but only in the event my review was amended or taken down (and confirmation provided to them that this is the case). Quite frankly shocking customer service and approach.

Megan went above and beyond for my purchase , I was torn between 2 tables (one elsewhere) and asked both for additional pictures. The other company declined but Megan unwrapped the table from the warehouse just to take pictures for me which I was so appreciative of and this lead to me buying the table.

Purchased a lovely oak console table. Very impressed with communication on lead times. Impeccable customer service and would highly recommend.

I purchased a coffee table at a great price (best price on the market) and the quality was great, so good in fact, I purchased another a week later!

Very pleased with purchase and would not hesitate in using this company highly recommended

Ordered an egg chair. Came quickly and customer service in this regard was excellent. Arrived with missing parts and sent for next day recorded delivery. My only gripe was the caller expressing doubt as to what i was saying regarding missing parts and insisted upon a photo first of missing fixings (photo of part where fixings should have been attached). Would recommend having more trust and respect in customers as at the end of the day it is customers who keep businesses afloat and pay wages. Having said all of that would definitely order again as they resolved issue swiftly and without any further concern.

Fantastic seller quick postage and item exceeded expectations thank you

Quality product, and was well packaged with quick delivery. 5 stars!

The Metal Silver Nautical Maritime Porthole Glass Front Ship Wall Clock that I purchased was absolutely beautiful. It was packed very well & my enquiries about the clock before I purchased it were answered very quickly. It was delivered within 2 days of purchase. I would definitely purchase from La Maison chic again. Highly recommend A+++

I bought some ghost chairs and I am positively impressed by both the quality and the customer service. Definitely recommended.

Fantastic Brass Letter box, just what I needed for my project. Good quality item and the good description and dimensions made the purchase easy.

Its a nice plastic chair. Arrived quick. No problems at all.

Great product, great value, good comms, quick delivery

Ordered four white Starck inspired chairs. One of the chairs arrived damaged and customer services sorted it out immediately and apologised. A replacement was sent out and arrived within 48 hours. So polite and responsive. The chairs look fantastic and I would not hesitate to order anything from their lovely store in the future.

Great item love the porthole mirror it even opens up from the latches my experience on receiving this item is more than my expectations thank you definitely be a place for further sales

Beautiful item
Great customer service communication from start to end.
Highly recommend

Extra quick delivery, everything as described , great price for value

Excellent piece of furniture, super friendly communications, very speedy delivery, and careful delivery people. Thank you!

Just bought some beautiful chairs can't believe how quick they got to me fantastic communication and super fast delivery highly recommended 💖

A really nice item for use in our bedroom. The item was well packaged and delivered on time. Easy transaction, I’m a happy customer!