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Rated 5 out of 5 stars

Very good experience with online ordering. Quick delivery. Very good packing for factory original box of the music device. Will be back in the future.

Rated 5 out of 5 stars

Great service and store. Kytary is based in the EU which means that from people buying from Ireland you don't get extra import taxes from the UK. I've bought a Fender Jazz Bass Ultra and the experienc... See more

Company replied

Rated 5 out of 5 stars

The jamo series 8 bluetooth power speakers arrived in perfect condition and look and sound absolutely excellent. Kytari are by far the best value for money online for Jamo speakers. They even supplied... See more

Rated 5 out of 5 stars

Pretty good experience. There was something confusing about paying on the website but it worked out fine. Guitar was dispatched quickly and took a week to be delivered to Ireland. Packaging was only... See more

Company replied

Company details

  1. Musical Instrument Store

Written by the company

Guitars, pianos, keyboards, percussion, audio, and more. Low prices, delivery 3-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.


Contact info

4.0

Great

TrustScore 4 out of 5

228 reviews

5-star
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Rated 2 out of 5 stars

Not a good 1st experience.

Sorry Kytary, that was not a good experience.
Placed an order on Jan 3rd with Kytary. It shipped on Jan 6th and was delivered on Jan 22nd. Nearly 3 weeks from date of order to delivery. No updates to tracking between Jan 10th and 21st.
By comparison I placed an order with Thomann on Friday Jan 17th, order shipped same day and was also delivered on Jan 22nd with much more frequent tracking updates.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Zero Customer Service

Customer Service is unresponsive, I've never experienced anything like it. Not worth dealing with them in case you encounter a problem or require a refund. They've been ghosting me for weeks, I feel like I've been robbed.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Great gear great price

Best price I could find on internet for Fender Rumble 800. Delivered within a week to Ireland. Unit perfect. I have used Kytary several times and will continue to do so. One issue not with Kytary: GLS courier left my delivery on drive way.

10 July 2024
Rated 1 out of 5 stars

I recently purchased a guitar from this…

I recently purchased a guitar from this online store, and I am extremely disappointed with their customer service.
The guitar looks similar but not as on images so decided to return it. However, despite multiple attempts to contact the store via email and phone 169 941 99 , I have received no response.
Their lack of communication is unacceptable and frustrating. It's clear that they do not value their customers or their satisfaction.
I strongly advise against purchasing from this store. Save yourself the trouble and find a more reliable retailer.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Very light, super protective case

New case arrived in good time. Very happy with product. It's so light! Headed off straight away with it that evening. It's a game changer. Love having 2 straps (strap on old case had broken). Can even cycle with it. Very happy.

8 June 2024

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