Ordered Fernando Alonso signed print
Ordered Fernando Alonso signed print. My email was assigned to a different order of a customer from Sweden. I have all his details and my order, have no idea on who’s email has been assigned but that is against gdpr rules as my details like name and address are being sent to someone else’s inbox.
Obviously my signed print has not been delivered and i was told to contact their uk partners myself and try to sort it, which i have don even though it wasn’t my job but no luck as i got no answer phone or emails.
Really disappointed as I have asked for a cancellation of order and a full refund as I don’t have to be the one who should chase customs or delivery partners regarding the item.
Prompted reply from customer services but unfortunately that did not fix the problem.
