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Kyero Reviews 387

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its excellence, highlighting the user-friendly experience and the comprehensive information provided. Many people appreciate the wide selection of properties available across various locations and budgets, finding the site a valuable tool for their property search. However, some customers also noted issues with the website's functionality, particularly with search filters not always being applied correctly, leading to irrelevant property suggestions. A few other people also felt that response times to inquiries were slow or non-existent, and some experienced difficulties when trying to publish their own rental properties or delete their accounts.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise its ease of use, clear... See more

Location

People report ambiguous experiences with location. Many reviewers appreciate the information provided,... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of connecting and... See more

Response time

Reviewers mention ambiguous feedback about response times. While many customers praise the fast answers and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent support received... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unanswered emails... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

In general, Kyero offers a good overview of houses for sale. Searching would be faster if only the houses that meet the house finder's criteria were shown. These criteria should be saved so that the h... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

3.9

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Veeeery badd! Kyero never replay questions one may has, beside gives an option to message your interest. I have not a time to deal with buyinb procedure, its a deadly boring deal!

You did not find me the asked apartment!!
You are e mailing more &more adds, not ineresting for me. I am a modest portfeil, not an investor, neither am millioneer, which
you with your snobbish mind prefers me to see! Is not a fair to behave like rich, when you are Not a rich man and most of your clients are the same, so there is not a
diference between us, right? If you are not a robot, you will understand. I suspect in your e book is only one programme, one robot who emails all of the clients the same adds, no minding their search criterias.
And above all your "nothing doings",you dare to ask me for review? No "bravos", "many thanks"and 'kind regards" and No means No.

10 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Hi Zhe Bo, I’m really sorry to hear you’ve been receiving property suggestions that don’t match what you’re looking for - I can hear how frustrated you are. Please know that our intention is never to favour investors or overlook anyone’s needs, and in fact the majority of people who visit Kyero are not the millionaires or the investors. Sometimes these more expensive properties end up in emails because they're nice to look at and dream about, but I understand that’s not helpful when you’re focused on finding something specific.

It sounds like your property alerts might need updating. Here’s a quick guide to setting them up: https://help.kyero.com/how-do-i-set-up-an-email-alert-for-new-properties or if you’d prefer, please email us at help@kyero.com and we’ll make sure your alerts match your real preferences. I really hope we can improve on your experience so far.. ^Jen

Rated 5 out of 5 stars

LOVE THE INFO YOU SEND ME HOWEVER I AM…

LOVE THE INFO YOU SEND ME HOWEVER I AM ONLY INTERESTED IN TOMAR AND TAVIRA BUNGALOWS OR PRIVATE DETACHED HOUSES, FOR SOME REASON I NO LONGER GET THE EMAIS WITH THE PROPERTIES FOR SALE SENT TO ME? I WOULD LIKE TO RESUME THIS THANK YOU

10 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thanks so much for your kind words - we’re really happy to hear you’re enjoying the updates!

Sorry to hear your emails have paused, please could you send an email to help@kyero.com. Our team will check your settings and make sure you start receiving them again, it should be a quick fix.

Alternatively, you can follow this quick guide: https://help.kyero.com/how-do-i-set-up-an-email-alert-for-new-properties

I hope this helps! ^Jen

Rated 5 out of 5 stars

So far I love the variety in properties!

So far I love the variety in properties!

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your lovely feedback! We’re so glad you’re enjoying the wide range of properties on Kyero. There’s something for every taste and budget, and we love helping people explore all the possibilities. Hope you find your dream place soon!

Rated 4 out of 5 stars

Focus on the filters!

Hi there
Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepared to do a little work doesn't mean a complete renovation (from the ground up or the roof down). Otherwise.... it's great 👍🏼 👌🏼

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you so much for your thoughtful feedback - and for the lovely words too! We totally understand how important it is for listings to match your budget and renovation preferences. Our team’s actively improving how filters work to make results even more accurate.

In the meantime, it might help to update or recreate your property alert with your exact criteria - that should refine the results you receive: https://help.kyero.com/how-do-i-set-up-an-email-alert-for-new-properties

If you're using alerts already but still finding the same results, please would you mind letting us know? help@kyero.com. Thank you! ^Jen

Rated 5 out of 5 stars

Excellent choice of houses

Excellent choice of houses. Filters are good. I like to get the weekly offers

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s great to hear - thank you so much! We’re really glad you’re enjoying the range of properties and finding the filters helpful. It’s lovely to know the weekly updates are useful too - they’re a great way to spot new opportunities quickly!

If you’d like even more tailored updates, you can create a property alert here https://help.kyero.com/how-do-i-set-up-an-email-alert-for-new-properties

Rated 4 out of 5 stars

Kyero is the only site where I can…

Kyero is the only site where I can select shops and transport because I don't have a car.

8 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you! We’re so glad those filters are helping you find the right place without needing to worry about transport. Accessibility is really important, and it’s great to know the Kyero tools are making your search easier. Wishing you lots of luck finding your perfect spot!

Rated 5 out of 5 stars

Very good site

Very good site. Presents beautiful properties which match the parameters of my interest. When it’s time to place an offer I suspect I will be working with them’

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s so lovely to hear - thank you! We’re thrilled Kyero’s helping you find properties that truly fit what you’re looking for. When you’re ready to take that next exciting step, you can contact agents directly through each property page, they’ll guide you through the offer process. Wishing you every success in finding your dream home!

Rated 3 out of 5 stars

Used the portal often but only…

Used the portal often but only complaint is that the same properties continue to show up even if I have changed parameters.Useful to get a very rough idea of the market but not exhaustive.

2 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for sharing your feedback, we really appreciate it. I understand your frustration regarding seeing the same listings appear, this can sometimes happen depending on the areas you’re searching.

We’ve just launched a new map feature that can help you explore nearby areas more easily and reduce this happening, it might show you fresh options you haven’t seen before. You can also set up a property alert to get notified of new listings that match your preferences, I hope these two things help some way?

Rated 5 out of 5 stars

It has made me aware of properties in…

It has made me aware of properties in areas I am interested in. I haven’t taken it any farther

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s great to hear - we’re so glad Kyero has helped you discover properties in your favourite areas!

Rated 3 out of 5 stars

Kyero is no more the same...

The Kyero Portal is no more one of the most important ones, in terms of results and leads (comparing to 3 years before). The cost per lead is now very high. Since they implement the Prime AI, we have received much less leads and we didn't realize any sale with the contacts we received.

4 September 2025
Kyero logo

Reply from Kyero

Thank you for sharing your feedback and for being part of Kyero over the years - we really value your partnership.

Our PrimeAI package was designed to enhance visibility and connect agents with the most relevant and motivated leads. Your feedback is invaluable as we continue to fine-tune these features and ensure they deliver maximum value for our agents; please know that your feedback will be forwarded and taken into consideration as we plan future improvements.

I will also pass on your comments and details and will ask if someone can be in touch to review your current setup and share some tailored recommendations to help you make the most of your listings.

Thank you again for your continued trust in Kyero - we’re committed to supporting your ongoing success. ^Jen

Rated 5 out of 5 stars

Great site

I would give 5 star because it provides clear pictures of property and a map location as well.
The descriptions are there and the location along with distance to important places

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s fantastic to hear - thank you so much for the 5 stars! 🌟 We’re really glad you’re finding the photos, maps, and descriptions clear and helpful. It’s great to know Kyero’s making it easier for you to explore the areas that matter most. Happy property hunting!

Rated 5 out of 5 stars

It helped us find find our now home in…

It helped us find find our now home in Spain

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

That’s such wonderful news - congratulations on your new home in Spain! 🏡 We’re so happy Kyero could be part of your journey. Wishing you lots of happiness as you settle into your new life in the sun!

Would you be willing to share your story with us? If so, please could you email help@kyero.com and I'll personally reach out to you? ^Jen

Rated 4 out of 5 stars

Password

Up to yesterday it was excellent.
I had a favorites list and was arranging to visit 3 properties.
Last night the system wanted me to update my account & change password.
I clicked forgotten my password.
Had the link but it kept saying enter old password. Which I didn’t have that why I selected forgotten.
I have not been able to access my account since.

9 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for letting us know - we’re really sorry to hear you’ve had trouble accessing your account, especially after getting everything ready for viewings. Please email us at help@kyero.com so we can help you reset your password and recover your favourites list. We’ll make sure you’re back up and running as quickly as possible.

I've also passed your comments onto our engineering team who will look into this further. I hope you're back into your account ASAP! ^Jen

Rated 4 out of 5 stars

An abundance of listings

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fees etc. Also the listings should be checked, updated and withdrawn as soon as sold. Keep site up to date.

2 October 2025
Unprompted review
Kyero logo

Reply from Kyero

Thank you for your really useful feedback, we read every single one and it helps us improve. We completely understand how important it is to know all the costs upfront when buying abroad. We’re excited to share that we’ll soon be launching a new tool to help you get a clearer understanding of property costs, hopefully it will help a little with this. Keep an eye on your emails over the next few weeks for updates.


EDIT: Hi there, I just wanted to let you know our new hidden costs of buying calculator is now live on the property pages. If you go to any property page and scroll down you'll see 'Cost of Purchase'. Click the little arrow to expand, and there will be a calculator that breaks down all the estimated extra costs alongside a final cost of purchase amount. I hope this helps, could you message help@kyero.com to let me know? Jen
We’re also continuing to work closely with agents to keep listings accurate and up to date and I'll pass on your comments to the team who deal directly with them. Thanks again for your feedback, it's really appreciated.

Rated 4 out of 5 stars

Hi myself and my wife have only a small…

Hi myself and my wife have only a small budget but kyero still send us apartments within our budget so they cater for the small budget as well as the big budget

3 September 2025
Kyero logo

Reply from Kyero

Thank you for your feedback! Have you tried setting up a property alert? It’s a great way to get the latest listings that match your price range straight to your inbox. You can learn how to set one up here https://help.kyero.com/how-do-i-set-up-an-email-alert-for-new-properties. Or if you’d like a hand, just email us at help@kyero.com, we’ll be happy to help you set it up!

Rated 5 out of 5 stars

Very easy to use Web site

Very easy to use Web site
Lots of good properties for sale
Get back to you quickly if enquire about a property

7 September 2025
Kyero logo

Reply from Kyero

Thank you! Really pleased to hear you’re finding Kyero easy Kyero is to use and also finding plenty of great properties. It’s fantastic that you’ve had quick replies too! ^Jen

Rated 1 out of 5 stars
Kyero logo

Reply from Kyero

Hi there, I’m really sorry to hear you haven’t been contacted yet. We expect all agents who advertise with us to respond within two business days. Please could you email us at help@kyero.com with the property links you enquired about? We’ll follow up with the agent and do our best to get things moving for you.

Rated 5 out of 5 stars

Browsing

Love to browse and its easy to contact agents

2 September 2025
Kyero logo

Reply from Kyero

Thank you so much for your kind words! We’re delighted you enjoy browsing on Kyero and that contacting agents feels easy for you. Our goal is to make your property search as smooth and enjoyable as possible. Best of luck with your search - your dream home could be just around the corner!

Rated 4 out of 5 stars

Private pools should be separated from…

Private pools should be separated from communal pools in choices. Detached villas should be separated from attached.

31 August 2025
Kyero logo

Reply from Kyero

Thanks so much for your feedback! This is a really good suggestion and I agree how helpful those filters would be when searching for the perfect property. I've forwarded this to our product team for future improvements.

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