Kuveyt Türk Reviews 

Access to the mobile banking application was suddenly cut off without any prior notice, due to the loss of the SIM card while the account holder was abroad. This happened during an extremely sensitive time, while they were dealing with the treatment of a dying cat.

At a critical moment when access to funds was urgently needed, they were completely locked out with no explanation or consideration for the situation, despite the bank having other ways to contact the account holder, such as email.

Such actions reflect a serious lack of responsibility, transparency, and empathy toward customers, especially in urgent circumstances.

The bank should review its policies and handle customers with far greater humanity and professionalism.
#BondoqlcinAdalet

I sent my friend £50 uk pounds , they charged her 44 dollars for receiving the money , daylight robbery, never again would I send anything to this shithole thieving bank , disgusting thieves !

It's a good bank, but not as widespread as other banks; its branches are relatively few in Istanbul.

Only good till they open your account and you deposit money in it . If you have any problem after that they don’t want to know you . Staff so rude and not helpful.

perfect for investment

I have been having a very bad experience with kuveyt turk. Every month I'm facing delays in receiving my wire transfer. I have colleagues from other banks who receive their salaries on the same day it's sent. Only I have to wait for days to receive my money.
This month the problem has been worse, the money transfer was sent to me on 9-12-2024. However, until this moment (13-12-2024), no money was received. Even though I contacted your customer care twice on 11-12-2024 and 12-12-2024 when I was assured in both calls that i would receive the money during the day as it was received by the bank and it was waiting to be approved by some manager!! And another day has passed without me getting my money.
This happens every month. You gotta understand that people have commitments! I have to pay my rent and my credit card debt .. and now I have to pay interest for my credit card debt that I cannot pay because your bank is delaying the transfer. I'm losing money here because of your unprofessional attitude and fake promises .. and of course, no one is gonna compensate my loss.
Probably no one is even gonna read this complaint but I regret being a customer of this bank for years .. you have been making my experience with you unbearable!!!
Please transfer my money so that I can finally close this account and find a decent bank that appereciates it's clients

Great experience in banking. No transfer fees, no yearly fees for credit cards, able to do many transactions related to your gold account... My personal fav.