Kumocos Reviews 292

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process acceptable and appreciated the timely delivery of their items. Many also reported that the products they received were well-made and functional, meeting their expectations. Some consumers were also satisfied with the refund process, noting prompt responses and resolutions from the company. However, some people were dissatisfied with the product descriptions, finding that items often appeared different or smaller than advertised, particularly regarding 3D effects on blankets. A few other people also felt that the quality of certain products was substandard, and some experienced issues with tracking information and delayed deliveries.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment due to discrepancies between... See more

Quality

People report ambiguous experiences with quality. Many consumers express disappointment, citing flimsy... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report smooth ordering processes,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers received their products... See more

Refund

Reviewers mention ambiguous feedback about refunds. Many customers requested refunds due to issues like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more

Company replied

Rated 2 out of 5 stars

The advertising for this product was very deceptive and misleading. I would caution any who may want a 3D as advertized: it is a regular cover. And the tiny print on the upper right corner does give... See more

Company replied

Rated 4 out of 5 stars

Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be fea... See more

Company replied

Rated 4 out of 5 stars

The product as described works well.it was delivered to my address securely. What I was not happy about is,why not quote the price based on our currency( canadian ) . I will rather see it instead o... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The ease of delaing with a problem.

The ease of delaing with a problem.
The support staff were efficient and helpful.

3 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

We used it on a cabbage and it shredded…

We used it on a cabbage and it shredded fine not that easy to use. Tried it on carrots and went back to my peeler.
Your advertisement shows it’s great but sure not what it showed. I bought 5 gave 4 for gifts wouldn’t do it again.

11 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

I never received anything and have…

I never received anything and have heard nothing when I asked for a refund.

7 March 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 5 out of 5 stars

The product was exactly as I suspected

10 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

What a rip off

After communicating with the company and getting a full refund, I am happy.

What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just like the $61.00 I spent on them. The “toy” was less than an inch high dinosaur, very tiny and a choking hazard. Even the dinosaurs would be embarrassed. Total disappointment, kind of like my first boyfriend.

10 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 3 out of 5 stars

No order received

I haven't received your product yet. So in order for me to give you my experience with my order you must send it to me. When I get your merchandise I can give you a review. Ask me later for an interview and I will gladly submit one again.

11 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Never got my product as of today and…

Never got my product as of today and it’s been over three weeks and when you give me a tracking number that cannot be tracked or found

11 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 2 out of 5 stars

natural bath bombs not as advertised

Purchased the natural bath bombs for kids. The sales videos are totally false advertising (probably AI)… the foam is nothing like advertised and the toy is a tiny fraction of the one shown in the ad. I would not purchase again. Only gave it two stars instead of one star because it was better than nothing for my son.

11 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 3 out of 5 stars

I didn't like the blanket had NO 3-D…

I didn't like the blanket had NO 3-D affect like it SHOWED in the ad. I like the brilliance but not the deceit.

10 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 4 out of 5 stars

Purse

The quality of the purse fabric was less than expected

7 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

All issues were looked after

8 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

The product I purchased did not fit


The product I purchased did not fit, I emailed the company for a credit or refund, and my purchase was refunded promptly. This company is true to their word, will order more products in the future. Thank you.

2 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

This blanket looks nothing like what I…

This blanket looks nothing like what I ordered. You clearly used AI to fraudulently advertise it.

9 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

SAME OLD CRAP, JUST A DIFFERENT COMPANY NAME

If you read the complaints, every single one of them has the same reply, and the email address is a gmail account, very suspicious, you’d think a company advertising all those goods would have a proper business email. Same old Chinese crap under a different business name.

9 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 4 out of 5 stars

The Unit Number was not included in…

The Unit Number was not included in address

9 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 2 out of 5 stars

I ordered one black funnel for the…

I ordered one black funnel for the kitchen aid mixer and one purple. Now I am receiving 2 white funnels and one black and purple. That’s too many. I tried to cancel the orders before they were shipped but no one looked into my claim. Now I am being shipped more than I wanted.

3 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Emailed them several times and also…

Emailed them several times and also messages through website. I want to cancel order and no one has responded to me yet. Very bad. It's been days since messages sent. I WANT TO CANCEL MY ORDER.

6 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

Thank you thank you thank you thank you…

Thank you thank you thank you thank you thank you

7 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Product was great

Product was great - delivery was prompt - and the kids loved the blankets

9 March 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Soft, colorful, lovable, beautiful

Soft and very colorful…. My kid really loves it.

3 April 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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