Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more
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I can't rate what I don't have. Still haven't received my purchase from March 29th.

Reply from Kumocos
I have waited for almost two months and HAVE NEVER RECEIVED MY ITEM. You didn’t have any problem charging my credit though. Not happy at all.

Reply from Kumocos
It does the job of peeling fine. I did not realize it would be so small. I think that you should show the real stainless steel equipment.

Reply from Kumocos
If I could I would give it NO star.
It took more than a month to deliver a product that I did not pay for.
Please be careful, DON’T BUY FROM THEM! Be warned.

Reply from Kumocos
Customer service was great. They're understanding and willing to help you to resolve whatever problem you may have fast.

Reply from Kumocos
Although customer service was really prompt with the refund procedure...quick and efficient. My grandson was happy with his cozy dinosaur blanket, but how many more I would've bought had they been like the beginning of the ad. The"3D" effect is what sold me originally.

Reply from Kumocos
I ordered 2 stainless steel floor drain filters. I never received the items, although I received an email saying they were delivered. Although customer service never responded, Murphy Bee immediately responded and issued a full refund.

Reply from Kumocos
Advertisement for product is deceptive. Advertised in 3D but arrived in 2D. Upon later scrutiny of the ad I found VERY SMALL print stating the 3 D depiction was for advertising purposes only and the product would actually be in 2D. Very disappointing.

Reply from Kumocos
Update: They responded promptly and refunded in full which was unexpected and appreciated. At least they stand by their promise of customer satisfaction!
Ordered 3 of the vege peelers and they are nothing like the picture. No wooden handle , very poor quality material. Awful product, blunt as anything and actually looks rusted in parts! I'm very disappointed. Let the buyer beware and avoid this company!!

Reply from Kumocos
Sent wrong item and refuses to answer emails. I'm pissed to be honest. They are a dishonest company. Buyer beware
It's was nice of them to reply to this review with a non business email and ignore that also. Again, buyer beware
Here is a response now:
We are sorry that you are not satisfied with our products.
I suggest you keep this item, because you need to pay the freight when we return or exchange it. Sorry, this is our company policy.
We can give you a refund of 19, OK?
If you have any Suggestion on the product, please let us know and we will improve it.
Thank you for your trust.
Thank you for your understanding.
Best regards
So I paid for shipping and they want to low
Ball refund me. Buyer beware don't buy from these people.
May 9 update. The company gave me a full refund. I am pleased that they took responsibility. Hopefully they will send the correct items as advertised to the future customers. I am not adding stars but I felt it only right to update the review with the positive outcome. Thank you kumocos.

Reply from Kumocos
Ordered this dinosaur blanket for my grandson ! He absolutely loved it! It’s soft and comfy! The colors were brilliant ! This makes like the third different blanket ordered.

Reply from Kumocos
The advertisement is misleading. Product was MUCH smaller than the one in the add. Disappointing.

Reply from Kumocos
The company NEVER responded. The peeler with bottle opener looked impressive so I wanted to try it. What I got had no bottle opener. It is the end of the world? No. Am I pissed because it was more Chinese false advertisement. Absolutely! Don't buy from them unless you don't care what you receive and you enjoy being blown off.

Reply from Kumocos
They do not fit into the plug holes we have in Australia 😪😫😩

Reply from Kumocos
This website is a complete ripoff, I never received my product and their is no way to reach support.

Reply from Kumocos
Julia! She was very helpful, considerate, and understanding of my error. She took care of my mistake quickly and fairly.

Reply from Kumocos
It is nothing like in the videos. It’s a cheap gadget that is tot overpriced

Reply from Kumocos
We haven’t even got our our stuff yet we ordered quite a while ago and when we look for to verify the location, it’s not telling us nothing so I need to know what’s going on

Reply from Kumocos
I am disappointed with the small size bottle for the cost.
Along with time time it took to receive the bottles that I ordered and paid for.

Reply from Kumocos
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