Have to be honest here
After having high hopes from our campaign with them sadly we had to part ways after a month and 3/4 extremely poor quality leads.
Guy had always tried to be helpful and professional, but others should remember that they are in business because of paying customers like us and should not make the mistake of making out thier time is too valuable to speak with customers when problems arise or suggest they should be charging £85 per hour for meetings with paying customers. In these times when customers are king and marketing agencies are dime a dozen taking a condescending and arrogant stance will ensure you have a very short shelf life. Was appalled by this behaviour. Had the time to send multiple, lengthy and verbose emails but couldn't find the time to get on a call with a concerned customer.
This feedback has been edited from the original version due to Guy's efforts to damage control and rectify some of the issues.







