Kuksa Shop Reviews 

204
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The kuksa I bought and received looks exactly like in the pictures. It's an exquisite handmade one and I'm happy like a dog with two tails with it. Furthermore, Anne-Laure provided a more than excelle... See more

Company replied

Rated 5 out of 5 stars

My father's ancestry is from Finland. In honor of this, I wanted something traditional and handmade from their homeland. I placed an order with the Kuksa Shop. The order was immediately shipped and qu... See more

Company replied

Rated 5 out of 5 stars

Beautifull kuksa, easy to follow the order. I'm sooo pleased with the product and can truly recomend it.

Rated 5 out of 5 stars

My experience with the Kuska Shop was outstanding from beginning to end. I was looking for a tradional kuska and found just what I was looking for from this site. Ordering was easy and fast. Shippi... See more

Company replied

Company details

  1. Woodworker
  2. Handicraft

Written by the company

The Kuksa Shop online store features wooden mugs and tableware from Finland. Our kuksa, cups hand-carved in Finnish Lapland, are made from Finnish birch burl, a growth of the birch tree. In addition to these magnificent kuksa, we offer a wide range of wooden cutlery (forks, knives and spoons), as well as kitchen utensils, cutting boards, coasters and trivets. We work directly with our Finnish craftsmen, paying them fairly in recognition of their work and invaluable expertise. The Kupilka wooden tableware we offer is ideal for outdoor getaways or family picnics! Durable, easy to clean and attachable to a backpack, this tableware is particularly child-friendly thanks to its lightness and shock resistance. Our commitment is to promote Finnish craftsmanship through natural, ecological and recyclable products. Kuksa Shop stands out as a boutique exclusively dedicated to wooden tableware made in Finland, in an ethical and environmentally-friendly way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

A great experience. Order easy, fast delivery and a very good product. Love using it!

16 January 2026
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Reply from Kuksa Shop

Thank you so much Alexandre for your kind words, it's mean a lot for us. Enjoy your Kukka Kuksa ! 🌳

Rated 5 out of 5 stars

Fantastic service

Fantastic service, fast responses, beautiful articles, all positive!!

15 May 2026
Kuksa Shop logo

Reply from Kuksa Shop

Thank you for your review of our shop. We wish you many beautiful moments in nature with your kuksa 🌳

Rated 5 out of 5 stars

Received my Cup

Received my Cup. It was as represented and it is fantastic. I would recommend 25Cl for anyone wishing to use for coffee and tea.

9 January 2026
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Reply from Kuksa Shop

Thank you so much for your feedback! We are thrilled to hear that your cup lived up to your expectations. You're absolutely right, the 25cl size is a favorite for coffee and tea lovers. Enjoy your cozy moments with your new Kuksa, and we hope to see you again soon! 🌳

Rated 5 out of 5 stars

The Best customer service experience…

The Best customer service experience what I have ever had. Fast answers even at evening time and helped me find exactly the product I was looking for.

Recommendations !!!!!

3 December 2025
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Reply from Kuksa Shop

Thank you so much for your wonderful review! It was truly a pleasure exchanging emails with you and helping you choose the perfect kuksa and the engraving that suited you best. I’m delighted that my assistance was useful and that you appreciated the quick replies.
Thank you again for your trust and for recommending us!💚

Rated 5 out of 5 stars

A Superb Shopping Experience

I have purchased several items from the Kuska Shop and each and every one has been beautifully crafted and simply exquisite. Anne-Laure is a marvelous person with whom to deal. Items are well packed and arrive in good time. I heartily recommend them!

4 December 2025
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Reply from Kuksa Shop

Thank you so much for your wonderful feedback! It’s always a pleasure assisting you, and your kind words truly mean a lot. I’m delighted that each handcrafted piece has met your expectations and that your experience, from the craftsmanship to the delivery, has been consistently positive.
Thank you for your continued trust and for recommending us so warmly! 💚

Rated 5 out of 5 stars

Amazing Quality!

Amazing Quality!! My Boyfriend was so happy on his birthday!! Thank you! Love the craftsmanship and bonus gift.

21 November 2025
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Reply from Kuksa Shop

Thank you so much for your lovely review! We’re delighted to hear that your boyfriend loved his birthday gift. We’re glad you enjoyed the craftsmanship and the little bonus gift as well.
We look forward to welcoming you back to our shop!

Rated 5 out of 5 stars

Human touch

From ordering to delivery to information on the use and care of your products, every step of the way was excellent. The handwritten care instructions included in the package was a cherished human touch.

27 November 2025
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Reply from Kuksa Shop

Thank you for your wonderful review. I’m delighted to know that the care I put into preparing each order is appreciated by my customers. Keeping this human touch matters a lot to me.

Rated 5 out of 5 stars

The company has fantastic customer…

The company has fantastic customer service and their products are of excellent quality. I highly recommend Kuksa.

25 August 2025
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Reply from Kuksa Shop

Thank you very much for your feedback! We are delighted that you have appreciated our service and the quality of our products. Your satisfaction is our priority. We look forward to seeing you in our store! 🌳

Rated 4 out of 5 stars

Website Test Version Mix-Up

I placed two orders from this company on 5 July, 2025: 104304 and 104305. On 21 July, having heard nothing more, I emailed them asking for a shipping date. Receiving no reply after a couple of days, I reached out to them via the contact form on their website. They did not respond to that, either. After seeing my review on TrustPilot, they looked into the problem and informed me I'd placed my order on an old website that was accessible unintentionally. My order never reached them. They offered me a 20% discount on a new order.

5 July 2025
Unprompted review
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Reply from Kuksa Shop

Dear Kathleen,

Thank you for updating your review.

We’re truly sorry for the inconvenience caused and understand your disappointment. As mentioned, the issue came from an outdated version of our website that was mistakenly accessible online. We have since resolved this to prevent any future confusion.

We deeply regret this experience and are committed to ensuring that it does not happen again.

Thank you again for your understanding.

The Kuksa Shop Team

Rated 5 out of 5 stars

Great product and personnalized

Great product and personnalized. Personnal message insode an all cardboard packaging. Instructions for care, just perfect.

Will trekk with these for long and enjoy my morning coffee at my cabin

18 April 2025
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Reply from Kuksa Shop

Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated the personalized touch and the care instructions. We wish you many memorable treks and peaceful coffee moments at your cabin with your new kuksa!

Rated 5 out of 5 stars

Wonderful wooden Cups

Wonderful wooden Cups and the Delivery was very fast. Nice Contact to Kuksa Shop during the ordering process. The Quality of the cups is outstanding.
Many thanks
Stefan

17 February 2025
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Reply from Kuksa Shop

Thank you so much, Stefan! We’re delighted that you love the wooden cups and that you had a great experience with our shop. We truly appreciate your kind words about the quality and service. Enjoy your kuksa! 😊 🌳

Rated 5 out of 5 stars

Kuksa Shop is right on and on time!

Kuksa Shop had exactly what I was searching for for a birthday gift. I was a bit of a procrastinator in looking, but Kuksa Shop got the beautiful kuksa to me in time! Ordering was easy, communication was great, and it's the best birthday gift ever!

27 January 2025
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Reply from Kuksa Shop

Thank you so much for your kind words! We’re delighted to hear that you found the perfect birthday gift in our shop. We know how important it is for gifts to arrive on time, and we’re glad we could make it happen for you! Enjoy the kuksa, and we hope to see you again soon! 🌳

Rated 5 out of 5 stars

My mother loved her gifts

My mother loved her gifts. The gnomes were hand sewn perfectly and she put them proudly on display as soon as she received them.

16 December 2024
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Reply from Kuksa Shop

Thank you so much for your kind words! 🤩 We’re thrilled to hear your mother loved the gifts and that the gnomes found a special place in her home. Your satisfaction motivates us to keep creating quality, handcrafted products. 😊

Rated 5 out of 5 stars

Five star

Fast shipping and excellent quality. The handwritten note was also a nice touch, thanks.

3 January 2025
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Reply from Kuksa Shop

Thank you for your wonderful feedback! We’re delighted to hear you loved the fast shipping and the quality of our products. We’re glad the handwritten note added a special touch. Hope to see you again soon! 🌳

Rated 5 out of 5 stars

They shipped super fast

They shipped super fast! And it’s perfect. I’m giving it as a gift to my partner and I know he will love it. The free gifts included were an added touch. I would buy from them again.

22 November 2024
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Reply from Kuksa Shop

Thank you so much for your wonderful feedback! We’re thrilled to hear that the fast shipping and quality of your order met your expectations. It’s great to know that the gift for your partner will be well-received, and we’re glad you appreciated the little extras. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Phenomenal

The Kuksa is amazing quality. I'm extremely happy with my purchase. I will be sure to take great care of it. My only criticism is during the shipping process to the US, the US tracking number was unavailable until I asked for it. It would have been nice to have that information provided as soon as it was available. But customer service was very friendly and helpful.
Overall a fantastic experience and a fantastic kuksa

15 November 2024
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Reply from Kuksa Shop

Thank you very much for your detailed feedback and for your kind words about the quality of our kuksa! We note your comment about delivery tracking and will work to improve this aspect in the future. Your satisfaction is very important to us. Thank you again for your trust and enjoy your beautiful kuksa! 🌳

Rated 5 out of 5 stars

Efficient and professional

Excellent service, very efficient, a little gift to go with the products which was an extremely nice touch. Thank you for a great service and product.

15 November 2024
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Reply from Kuksa Shop

Thank you very much for your feedback! We are delighted that you have appreciated our service and the little gift added to your order. Your satisfaction is our priority. We look forward to seeing you in our store! 🌳

Rated 5 out of 5 stars

I ordered a selection of your products…

I ordered a selection of your products for when i go camping ,i am delighted with the quality and was fortunate enought o buy them in the sale .Fast delivery to the UK ,I am very pleased and would definately recommed your products .Many Thanks.

10 October 2024
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Reply from Kuksa Shop

Thank you so much for your comment! We're delighted to hear that our products are helping you on your camping adventures and that you're happy with their quality.
We know that our products will continue to provide you with great moments in the great outdoors, so enjoy! See you soon on our shop, and thank you again for your confidence! 🌳

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