Kukri Sports Reviews 

I'm still waiting on an order which I ordered in November for Christmas. I received an email Jan 8th to notify me of a delay.

Shocking customer service. Item not delivered before Christmas as scheduled. No communication about the delay whatsoever. They moved premises, changed phone number and had no forwarding service on the phone line so had to hunt down the number. Refused to refund me. Now at 42 days since order and still not received the item.

I placed an order for a personalised Uni top for my son for Christmas on the 11th December, unfortunately I missed the Christmas delivery date and the target delivery date was 31st December. I was pleasantly surprised when my order arrived on the 21st December!
Thank you very much.

Nothing is turning up on time latest order a simple school long sleeve PE top for winter.
1 Top, that's it - £33.00 including delivery.
Ordered 19th November
Expected Delivery 10th December
Nothing, nowhere to be seen, they could not care less, well, why should they, where else are you going to go!
Not back in the office until the 5th Jan 2026.
It will probably arrive in time for summer.
I hope the schools do well out of this arrangement, where else would this be allowed??

Expensive kit, even in the sales.
No free shipping, even on a large order.
Had to wait a month for delivery for standard school PE kit and then received the wrong order! Good thing it wasn't intended to be a Christmas present as it arrived on Christmas Eve, so who knows how long I'll have to wait for it to be rectified.

eI ordered a club running top for my son on 30th Nov to give him for Christmas. The estimated delivery date was 19th December, which seemed a very long time. The vest hadn't arrived, nobody had responded to my emails and the phone number doesn't work. It doesn't seem like a very legitimate company. I am going to let the club know that they shouldn't use this company to produce their kit.

Hugely disappointing to be informed today, 2 days before Christmas, that Kukri won’t be fulfilling their pre-Christmas delivery commitment after all :(
I specifically ordered the item as a Christmas present for my son.
I wish I had read the other reviews on here before trusting Kukri to deliver when they said they would :(

Order confirmed and then zero contact when the delivery date came and went. Two emails later and still no response. Do not buy from this company

Poor quality goods, logos just wash off and fabric quality is poor.
Expensive delivery that then takes ages to even be dispatched!
Tied to using this company due to school but would look elsewhere if I could. Top end prices for low end goods.

Just placed an order for my son, who has just started university in September. My order says it will not delivered until March 2026!!!!
It’s disappointing as it’s just an order that does not require any additional names, something that should be available at least within a couple of weeks.

Absolutely nothing works with the website. I can’t access my account from google chrome - page not loading. I can’t initiate return from my orders online. Absolutely scrapped technology.

Thanks for your delivery of the Aged 10-11 rugby top we didn’t order! It fits perfectly but only because it arrived 1 year late! Thanks xoxox

Unfortunately the rugby club change to this from oneils. I ordered in August and items arrived end of October after the season had started and the sizing is a joke where even compared to standard sizes I would have to order 3 sizes above the usual. Would not order again and will be trying to return.

Location: Dubai, UAE.
Ordered PE top, received shorts. Sent it back. The item was received by the company, 5 emails sent with no reply. Correct item is not received , refund not issued.
My son is still without propper PE uniform. Really upsetting!

No communication with my order at all, I ordered a while ago now and had no sign of my order arriving anytime soon despite the email saying it should’ve arrived. Can’t get hold of anyone about it

I’m going to suggest that Kukri Sports knew they’d lost the contract with Leeds Beckett University to supply uniform but still permitted orders nonetheless. I think that is dishonest. It’s taken 4 weeks to arrive, and she is already 3 weeks in to her course. It cost my 18yr old over £100 and is absolutely useless to her now with the suppliers having changed this semester. It explains why they were so low on stock items with no hope
of them ever coming into stock when she contacted them prior to ordering. Just poor ethics in my mind.

I haven’t received refund over two weeks after return of the item, no even acknowledgement of return receipt.

I just received the shipment of shirts for my Lawn Bowling Club. The problem is that each shirt does not show who purchased it. It only shows the size. There was no list of purchasers in the box. This is very confusing and now I must hand out the shirts, according to what size people ordered and hope that each individual will get the shirt that they had purchased.

I am a school uniform shop and have used Kukri for years. They are so reliable, the kit looks beautiful and it does last. They do beautiful kits for the Olympics and Commonwealth games and I always tell my customers this. My point of contact has always been Niamh, she is very efficient and gets the job done.

Swift and efficient service from Niamh Cawood-Sturdy when re-ordering House Rugby Tops. Great communication