www.kugooscooterusa.com Reviews 2

TrustScore 3 out of 5

2.9

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Company details

Written by the company

Founded in 2015 by a team of experts in the field of electric scooters, KUGOO was born from the desire to combat the growing environmental challenges posed by automobile emissions. Our mission was clear: create innovative, eco-friendly transportation solutions that help millions of people commute in a sustainable way. This vision led to the launch of our first bestselling “Cool Green” electric scooter, a groundbreaking product that protected the environment while providing an efficient and enjoyable commuting experience.


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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

No support and does not answer at all

Hi, this G2 arrived with a broken left brake lever that is bent and the plastic inside is cracked for the lever for the back wheel.

I need a replacement shipped to me since my escooter is under warranty.

Here is the video requested, attached. My e scooter is under warranty but it served with a damaged left brake lever which as you can see snapped off. Could you please ship a new one out asap. Thank you for your help.

Order No. US00054527
Placed on May 10,2025

30 May 2025
Unprompted review

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