The onboarding and ongoing support from Guav and the Kudosity team has been outstanding. They’ve helped us take our SMS messaging live across four countries, working through the different require... See more
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See what reviewers are saying
Burst SMS is the 4th SMS gateway I've tried. The others are painful to setup, due to long drawn out convoluted technical integration or (more often) wading through the maze of commercial bulls*... See more
Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated opt... See more
I’ve been using Kudosity for SMS campaigns, and what stands out most is consistency. Messages get delivered — no spam flags, no random failures, just clean, reliable delivery. What I really appre... See more
Company details
Written by the company
At Kudosity, we enable businesses to build authentic relationships with customers through simplified messaging experiences. We believe that curiosity fuels innovation and by harnessing its power we help businesses to build messaging experiences customers love.
Contact info
Australia
- kudosity.com
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This company hasn't invited customers recently, so reviews may not be representative
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Very easy to use
Very easy to use - didn't need any training.
Picks up phone numbers in any format - very useful, as my list uses about 3 different formats, and I thought I would need to fix them all before sending texts, but the system just changes them itself - great.
Very fast to set-up, no long winded account applications. Just put through a quick credit card payment and you are all go.
Excellent with a big W-O-W!
Wow! We are at a loss of words for their accommodation and customer service! It was so incredible! They granted our unusual request without reservations, in less than 24 hours! It's so great we are recommending them to our colleagues now.
Very happy with the support provided by…
Very happy with the support provided by Burst SMS! Jordan has been very helpful.
Burst + Jordan = 5 Stars!
Loved the service Burst provides. Jordan helped secure a better price per message by giving plenty of options that would suit how we use Burst.
Highly recommend this SMS service and have never had a problem with undelivered messages. Which is so important for the way our business runs!!
5 stars for BURST and 6 STARTS for Jordan!
Highly recommend them! A+
We have a small mechanical workshop and have just signed up with BurstSMS.
I am extremely happy with their customer service and the product its self. Highly recommend them! A+
good service
Very happy with quick setup
Got us setup really quickly when the carriers were in a blackout period coming up to Christmas and won't make any changes to their network until mid January.
I'm very happy. Thanks.
Sales people lie to you
Sales people lie to you, they offer you an opening credit of 3.9c per sms, then sneakily add a credit card fee $9.50 and a add gst on top! making them 4.29c each. DONT USE THEM! They then delete your account when you request a refund, I lost $500!!!!!! They also never respond to you again.
Assisted me to integrate Burst connectivity into my product.
Very helpful in assisting me to integrate my company's product with Burst for a client of ours (and soon to be client of Burst). Burst loaned me a virtual number and gave me credit to carry out integration and testing. All too easy.
Easy and effective
Relatively simple to understand and set up, great support via chat and email. Worked very well for us on the day.
Great SMS Solution
We run a child care centre and this service is just what we need. Pay as you go is perfect for us.
Solved my issue of invoking an SMS …
Solved my issue of invoking an SMS through Java with speed and professionalism. Much appreciated.
No Reporting Integrity at all
No Reporting Integrity at all. The reporting is error-riddled and very limited. The list of numbers in the 'Bounced' category are also appearing in the 'Link Hits' category. Which is impossible. Once the integrity of the reporting is compromised you can no longer rely on any of the data. Only a 61% delivery rate recorded if that number is even accurate at all. Who knows? They definitely don't. Only use SMS Burst for mass marketing and only when you don't really care about tracking the result. Very disappointing and hunting for a new provider after my first message. Plus, the reporting can't show which numbers DID NOT hit the link, you have to work that out for yourself with vlookups in excel. If you actually care about everyone receiving your message, don't use these guys. They don't know if the message was received and cant tell you who didn't hit the link. Mass Market only with little care for actual results.

Reply from Kudosity
Great Service
Works well and is convenient to use.
Fantastic
Fantastic, very easy to work the program.
Great support with quick responses by the company.
Great service and easy to use interface
Easy to use and clean interface with …
Easy to use and clean interface with comprehensive and clearly documented APIs. Works smoothly with Chinese or English text messages. Support are fast and responsive to any queries.
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