Comfortable petit size tennis shoes. I ordered size 37 and they fit great to my petit foot (usually size 36/37). The size is a bit smaller than usual, so you might want to order one size up. The ship... See more
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About K-SWISS EU
Written by the company
K-SWISS, an american heritage tennis brand
Since 1966 🌴👟🎾
#PLAYERSKNOW
Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.
OWN THE COURT
From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.
CELEBRATING LIFESTYLE PLAYERS
K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.
Discover K-SWISS products
Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS
You have questions regarding our products? An inquiry about your order?
Contact our Customer Service

K-SWISS
Written by the company

- ON & OFF THE COURT
Contact info
France
- hello@ksgb.eu
- kswiss.eu
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Excellent sneakers shape
Excellent sneakers shape, very good leather fabrics, really confortable
Super products for my tennis game and…
Super products for my tennis game and quick delivery
Great trainers for an excellent price.
Great trainers for an excellent price.
The papaya colour is fantastic, really confortable, true to size
I tried to reach the service line in…
I tried to reach the service line in writing, phoning 3 times - and I did not reach anybody - and nobody called me back. My critical point is the delivering, which did not take place.

Reply from K-SWISS EU
Could not cancel before shipping the…
Could not cancel before shipping the delivery. Also the shoes are half a size short for the brand. And that is why I wanted to avoid this risk and cancel. When it arrived it was confirmed that it was short. The customer service could not stop the shipping in spite the shipping took hours to ship and I cancelled in the same hour I ordered (and I took sometime because there is no place to cancel...weel visibile...in spite of it saying you can cancel...I had to search the website)!!

Reply from K-SWISS EU
Love buying stuff here
Quick response for a return
Quick response for a return, and excellent delivery of new pair of tennis shoes.
Poor quality of shoes and no customer service
I do not recommend buying anything from this shop.
I ordered a pair of tennis shoes in January (order number KSEU-50285). The shoes arrived with a defect, so I had to return them immediately without ever using them. If they had not been defective, I would have kept them.
However, customers are required to pay a return fee for all items, even those with obvious defects. Since the quality was not acceptable and I could not use the shoes on the court, I had no choice but to send them back.
I returned the shoes on January 30. On February 5, K-Swiss sent an automatic confirmation that they had received my package. In the same message, they promised a refund within 5–10 business days. Since then, I have not heard anything from K-Swiss, even though I have sent an email politely requesting an update and reimbursement of the return shipping cost.
To summarize:
1. I received poor-quality shoes.
2. I had to pay the return fee despite the defect.
3. K-Swiss has not kept their promise to issue the refund.
Easy to navigate the site
Easy to navigate the site, very fast shipping recomeded campany for those know the brand, good quality items
Excellent service…fast delivery
Fast delivery and more importantly
Fast delivery and more importantly, the right size!
Shipping was quick and easy and the…
Shipping was quick and easy and the shoe was descriped very well online. I ordered the wrong size for my partner and had to return a pair which was also very smooth. Very happy with the service and quality.
Great shoes, delayed delivery
The product (tennis shoes) were absolutely perfect, however the delivery process can be improved. Order was confirmed 1st of December 2025, shoes arrived at early January 2026 (without the socks mentioned in the promotional activity). This left me with zero options in returning goods (i.e. in case of damages in products) since kSwiss return window is 30 days. Since this was perhaps due to delayed delivery from the courier company, my suggestion is, when shipping goods in Greece to change your courier business partner to a more reliable one.
product is good
product is good but delivery took a bit longer than expected
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