Ksmartsign Reviews 2,995

Very good experience with ordering our Belissima homesign. Customer service helped out with our questions and cutomizing the text to our liking. Delivery was superfast and the product arrived in good fashion. The sign looks very elegant. All in all very happy with the purchase and process, would highly recommend.

I ordered bin stickers which only cost £1.99 including postage. They were quickly dispatched but taking a long time to arrive. I emailed the company who quickly replied to say they were having trouble with Royal Mail and if they did not arrive by next day they would send more. They did arrive next day but I do want to praise the excellent response from the company that would have sent more stickers even though it was not their fault.I am very pleased with the stickers, a bargain for the price.

Ordered the item which never got delivered and marked delivered. Completely dishonest process. Beware, this is happening quite often now.

Purchased 16 signs in Oct 2025.

I write to them in Nov to explain that 7 of the solar lights were faulty - either much dimmer than the others or not working at all, since the day that they went up, despite full 8 hour days of sunshine (in Gibraltar). No response.

I called them a few days later and spoke to a gentleman to explain the situation. He asked whether I wanted a refund or replacement lights. I explained that we wanted replacements and he confirmed that he would have these shipped immediately.

Nothing happened for a few weeks - no email confirmation, no goods received. I emailed again on 25th November to chase up. I have not received a response to this either. No responses to emails, no responses on WhatsApp, in stark contrast to the efficiency of WhatsApp during the ordering process. No response to phone calls (answering machine) or website form. They’ve simply buried their
heads in the sand.

We are obviosuly disappointed with both the lights and the subsequent customer service. In fact, I have received further complaints from residents on the estate regarding theie disappointment with the lights. They do not last more than 2 hours, even on the sunniest of days. They sadly do not match the description - "The Bellissima LED is its premium solar light feature, recharging during the day (Sunlight is needed - a cloudy day will compromise the charging resulting in low battery) to elegantly illuminate your sign come evening. Balancing form and function flawlessly, it promises to make your home a standout and impress guests with its luxurious ambiance."

I would like to add that we are extremely happy with the actual signs themselves, just not the lights. But beware if ordering from them - their post-sale customer service is non-existent.

The numbers in the sign had what I believed were defects in the background and so the house number wasn't clear and couldn't be read properly. When I asked to return the item as it didn't 'work' I was told that the background was a marbled effect so the marks are normal and there was no returns and no refunds as it is a personalised item. I accept all of those statements but I am still left with an item that I can't use and no one wanted to help.

Superb service at K Smartsign UK, great customer service from Raj, prompt delivery and very pleased with backing plates.

Thank you Raj.

sign arrived earlier than expected and it is elegant ,distinctive and legible from the road 10 metres away. thank you

Flimsy, cheap, ineffective LED light attaches with sticky tape. Waste of money.

Plenty of correspondance and updates. A fair price for a good product. Very quick delivery. Plenty of instructions and a template for fitting.

Excellent service and product

Easy online ordering . Excellent turn around and quick delivery. We’re very happy and would definitely recommend this company.
Great quality sign with fixing instructions . Good communication from seller

Great quality item amazing delivery turn around - would highly recommend

Very good quality speedily made and delivered with all the fittings you need . Really good value for money.

Amazed at the quality of the sign with install instructions, parts, quality.
This is a great sign at so low a cost, personally I would pay double at such a quality item including postage as at the moment the profit margin must be very low, increase your price it is worth every penny.

Back in 2021 I ordered the sign with both numbers and street name.
Over the few years the attachments are getting rusty and the print is peeling from the back and it’s got difficult to see the address.
I have recently repurchased the exact same product, to fit into the previous fixings .

Really quick delivery and sign looks amazing up outside the front door, would definitely recommend😄

Excellent Customer Service, understood fairly complex ask and requirement. Delivered promptly. Thank you so much