I ordered my package more than 7 weeks…
I ordered my package more than 7 weeks ago and it still hasn’t been sent. I can’t contact with the shop in any way.
16 June 2025
Unprompted review
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Company details
Written by the company
To miejsce, w którym bezpiecznie kupisz najnowsze wydania ciężko dostępnych i limitowanych butów! Jordan, Yeezy, Nike Dunk, New Balance i wiele innych sneakers'ów w jednym miejscu!
Contact info
Armii Krajowej 85/8, 30-150, Kraków, Poland
- 661808030
- krk.kicks@gmail.com
- krkkicks.pl
3.4
Average
236 reviews
Replied to 20% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
It has been 4 weeks since i ordered a…
It has been 4 weeks since i ordered a T-shirt from KRKkicks and my package is still not here. They dont answer the phone and zero respond on emali.
Very dissapointing
28 July 2024
Unprompted review
Reply from Krkkicks.pl
Dear Jakub,
Thank you for your message and for bringing this to our attention. We sincerely apologize for the delay you experienced with your order from our store and for the lack of communication on our part.
We are pleased to hear that your package has now arrived. We understand how frustrating the situation must have been, and we truly appreciate your patience during this time.
If you have any further questions or concerns, please don't hesitate to reach out to us directly. We're here to help and ensure a smoother experience in the future.
Best regards,
Krkkicks.pl Customer Support
Item was not delivered
Item was not delivered, no reply and communication from the shop. Seems like fraud
12 March 2023
Reply from Krkkicks.pl
Hello,
we just received notification from Trustpilot and we want to reach you as soon as possible to keep you updated about your order.
We are sorry about not responding to your recent emails, unfortunately these emails were in our spam folder and we didn't even know you tried to contact us.
One of your products is available in our store upon request.
it means delivery time is longer than delivery time for products available in hand. Good news is that we are expecting this product to come to our warehouse around Tuesday. When we receive this shoe we will immediately ship out to you your order.
Of course if you want us to refund you we can do that as well. Please let us know if you prefer a refund or if we should fulfill the order as its planned.
We are very sorry about inconvenience.
Regards, Michał from krkkicks.pl
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