Kristoffersencarpets Reviews 15

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

High quality professional service

Friendly knowledgeable service from the Galashiels branch, straight forward reliable process for looking at samples and arranging measuring/fitting service. They advised on the correct underlay for a painted concrete floor and different options for the laying pattern. We are really pleased with our new Amtico first flooring (dried willow) it’s beautiful. Will definitely be using this company again for flooring as we have had no issues at all.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from a friendly, professional team.

Excellent service from a friendly, knowledgeable and professional team. I have bought numerous carpets and vinyl over the years and Lawrie Neilson always goes above and beyond to meet your requirements. The carpet fitting team lead by Alan do a professional job of laying the carpets and make sure the rooms are tidy and you are happy with the job before leaving.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my new carpet

Very happy with my new bedroom and stair carpets. From ordering to being laid it was a smooth process with no delays. And thanks to the guys who fitted it, very helpful and tidied everything before they left... would recommend and use again.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

The whole process of purchasing the carpet and the fitting was excellent. Dave in the Galashiels store was great and Jason & Connor the carpet fitters were superb, very skilled and very polite. 5-star service all the way.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

VERY HAPPY

Very accommodating and flexible when it came to booking the fitting.
Good quality products. The fitter, Liam was efficient, pleasant and trustworthy.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Delighted customers

We are absolutely delighted with our new bedroom carpet. We were very pleased with the time and advice we were given when in the shop at Churchill trying to decide on a carpet. The measurements were taken with great care and the fitting today by Brian and his team was exceptional. Thank you all so much.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Kristoffersen Carpets Galashiels

First class service from start to finish. Can not fault the sales team, measurement process and the fitting itself. The quality of both the product and the fitter's work and the finished result were highly satisfactory and I would not hesitate to recommend.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Kristofferson Carpets Morningside…

Kristofferson Carpets Morningside Branch.
The A Team,from Lawrie giving us sound advice and guidance during our shop visit right through to fitting by the excellent team of Connor and Jason the service provided was Ist class.
Well worthy of your consideration if you are looking for flooring.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent choice of all types of flooring, knowledgeable staff, speedy service and excellent fitting for both hard wood & carpet.

7 March 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re delighted you were happy with the choice, service and fitting, and we really appreciate your support.

Rated 5 out of 5 stars

Refit

After having a carpet fitted by Brad and Keiran I noticed a few wrinkles. After phoning the shop Brad and Keiran came back to stretch the carpet. As before they were prompt and efficient and sorted the carpet with no hesitation. Would highly recommend this company and the fitters Brad & Keiran excellent job and afterservice

2 March 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re pleased Brad and Keiran were able to get everything sorted quickly for you, and we really appreciate your kind words about their service and aftercare.

Rated 5 out of 5 stars

5 star service

Great service and professionalism the fitters turned up on time and did an excellent job going above and beyond they are a credit to your company

5 March 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re delighted you were happy with the service and professionalism, and we really appreciate your kind words about the fitters.

Rated 5 out of 5 stars

Kristofferson Carpets

Local company; Excellent service; Courteous and tidy fitters; Recommended

26 February 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re delighted you were happy with the service and fitting, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Wonderfully professional care and support!

From the moment I walked into the shop in Galashiels - with only the haziest idea of what I might require - I was offered the most wonderfully professional care and support. Which, after almost x3 months, came to a glorious end last week as my new carpets were expertly fitted. I am thrilled and very grateful and would recommend Kristoffersen Carpets most emphatically. Thank you, Xxx

10 February 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re delighted you were so well looked after by our Galashiels team and that you’re pleased with your new carpets. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great Service Again

This is the 3rd time I have used this company because I always get great service.
When Brian and Ollie turned up they were early and they couldn't have been more helpful when fitting the carpet.
Highly recommend this company.

9 February 2026
Unprompted review
Kristoffersencarpets logo

Reply from Kristoffersencarpets

Thanks for your review. We’re delighted you’ve chosen us again and that Brian and Ollie looked after you so well. We really appreciate your continued support and recommendation.

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