Krikawa Jewelry Designs Reviews 326

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Everyone at Krikawa were professional, knowledgeable and friendly. They kept me informed at every step in the decision making process, allowing me to feel like I made the best choice possible for the... See more

Rated 5 out of 5 stars

Krikawa delivered our custom Mokume Gane wedding rings earlier than anticipated on our relatively tight schedule- and we were thrilled. The quality and craftsmanship are superb! The caring team made... See more

Rated 5 out of 5 stars

I had seen this band through Pinterest; and followed the link to Krikawa. We've been married 18 years so we thought we'd celebrate our "non-decade marker" with these Oak Leaf bands. Add to that ou... See more

Rated 5 out of 5 stars

Krikawa Jewelry Designs is INCREDIBLE. Every aspect of this company, from their jewelry's breathtaking designs and the stellar craftsmanship of their jewelers, to their personalized customer service,... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

A work of art for your love! Be inspired by creative rings, made to order with GIA diamonds and the finest sapphires available. BBB ranked A+


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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Rated 5 out of 5 stars

I love my custom ring from Krikawa…

I love my custom ring from Krikawa Jewelry Designs!! The entire process was enjoyable and easy. The staff is very knowledgable and the product delivered top quality. I recommend Krikawa to anyone looking for quality, beautiful jewelry!

17 October 2019
Unprompted review
Rated 5 out of 5 stars

Love the ring

Love the ring, it's a beautifully crafted piece. Fit was perfect. Krikawa is absolutely wonderful to work with.

15 October 2019
Unprompted review
Rated 1 out of 5 stars

Over promised and under delivered!!

It wasn’t on time!
It wasn’t exactly what I wanted!
Nothing was really done to try to make things right!
I ended up with a wedding ring that I’m not that excited about and have only worn a handful of times.

14 October 2019
Unprompted review
Krikawa Jewelry Designs logo

Reply from Krikawa Jewelry Designs

Hi Ryan,

Thank you so much for your feedback! I looked back on your order and I remember the issue with the finish. I thought it had been resolved to your satisfaction :(. We definitely don't want you to have something that you don't love, which is why this review platform is so helpful.

I would love the opportunity to find a solution that you would be happy with. Please email me directly at lisa.k@krikawa.com if you would like to discuss some options!

Warmly,
Lisa Krikawa

Rated 5 out of 5 stars

The Krikawa team worked carefully with…

The Krikawa team worked carefully with us, inspired by our design ideas and careful to protect the designers we got ideas from, by making the designs ours - and the quality and beauty of the results were AMAZING! We are looking forward to wearing these rings for the rest of our lives!

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Chelsea was amazing

Chelsea was amazing! She took the time to walk with me. Listening every step of the way to come up with a unique creation. The art work is phenomenal! My fiancé has said on numerous occasions that she could sit and stare at her ring! Thank you Krikawa...thank you Chelsea, you are the exact person I needed in this experience!

14 October 2019
Unprompted review
Rated 3 out of 5 stars

Had to be sent back twice

I ordered an engagement/wedding ring for my wife. I provided pictures of an existing ring and detailed description, however, the ring was not made as I had requested. I had to send it back to be modified. It was modified with a different texture than what I requested and no one contacted me to ask if this different texture would be ok. I had to send the ring back a second time.

14 October 2019
Unprompted review
Krikawa Jewelry Designs logo

Reply from Krikawa Jewelry Designs

Hi Andrew,

Thank you so much for your review! I'll definitely take this to our design team so we can improve our process and communication. Was it completed to your satisfaction the second time, was our team friendly and was the shipping free?

Warm Regards,
Lisa Krikawa

Rated 5 out of 5 stars

Highly Recommend!!

The quality and integrity of Krikawa Jewelry is unsurpassed, and I highly recommend them to anyone looking for beautiful, unique, custom jewelry! The whole team is great and truly cares about creating a positive experience.

12 October 2019
Unprompted review
Rated 5 out of 5 stars

Krikawa jewelry is an outstanding team…

Krikawa jewelry is an outstanding team & jewelry business! I have worked with their design team for custom jewelry three times, & I am always beyond delighted with their genuine customer care & support. Great service, clear communication, incredible creativity & willing to go the extra mile (literally) to make my experience the best possible. Thank you for being a dynamite design company!

11 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Everyone at Krikawa was excellent. They kept me informed and communicated well especially with me placing my order from out of town.

25 August 2019
Unprompted review
Rated 5 out of 5 stars

The most amazing customer service

The most amazing customer service! They keep you updated on every step of the process, and happily answer all questions & address all concerns. Had two wedding rings made, one was their design, and was one created from a picture I provided; both turned out perfectly. If you're nervous about of working with an on-line jeweler, this is the company to use.

23 August 2019
Unprompted review

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