Krian Transport Philippines Reviews 

87
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ours was a last-minute booking for an important personalized trip to Clark. We lived there 50 years ago when it was an Air Force base. Our driver was patient, kind, and resourceful in helping us find... See more

Company replied

Rated 5 out of 5 stars

Our driver was on time, professional, and safely transported us around Manila for the day. Overall a great experience and would use Krian again.

Company replied

Rated 5 out of 5 stars

It was so easy and efficient booking the car. Though the rates were not the cheapest, we elected to go by reviews stating reliability and all inclusive the rate was. It did not disappoint. Our driv... See more

Company replied

Rated 5 out of 5 stars

Used Krian Twice during our trip. They were also both last minute bookings. Both times Krian accommodated us and made away for us to get help. They were also taking paypal as payment. While everybody... See more

Company replied

Company details

  1. Transportation Service

Written by the company

Krian Transport is a vehicle for hire company that provides private car rental with driver and airport transfer services throughout Luzon, based in Metro Manila, Philippines.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

The vehicle was very clean and…

The vehicle was very clean and comfortable, and the driver very courteous and understanding. Thank you, William and Krian Transport!

8 January 2025
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Reply from Krian Transport Philippines

Thank you so much, Ria! We're glad to hear you had a comfortable ride and that William took good care of you. Hope to see you again soon!

Rated 5 out of 5 stars

Our driver was nice and very helpful

Our driver was nice and very helpful. He arrived on time, and his driving is very safe, the vehicle was very tidy.

6 January 2025
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Reply from Krian Transport Philippines

Thank you, Leandro! We're glad to hear you had a great experience with our driver and vehicle. Safe travels, and we hope to assist you again soon!

Rated 5 out of 5 stars

Driver was courteous and safe

Driver was courteous and safe, the most important attributes. Got me to my destination slightly ahead of schedule and accommodated my request for a stop

5 January 2025
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Reply from Krian Transport Philippines

Thanks so much, JK! We're happy to hear the driver took good care of you and got you to your destination safely and on time. Glad we could make the extra stop work for you. Hope to see you again!

Rated 5 out of 5 stars

Krian is #1

It has been over 50 years since I visited the Philippines. I needed a transport company to take me and my asawa from Manila, North to Baguio, South East to the barangay of San Roque, and back to Manila: Enter Krian Transport.

From the beginning when I explained my itinerary, Krian was very helpful and understanding. We needed a driver for 4 days and 3 nights. We also needed a vehicle large enough to accommodate my asawa and I, as well as four large bags.

Our driver William J was excellent! Not only was he able to navigate the ultra heavy traffic of Manila, he was also able to navigate the windy incline/decline of the road to Baguio. In addition, William not only spoke Tagalog & English, he also spoke Ilocano & Pangasinan: The dialects of my late parents. William was able to find my parents barangay, which was not easy.

I am encouraging my children to visit the Philippines while they are still young: Don’t make the mistake your father made and visit when you are old. The only transport company I will let them use is Krian, and the only driver I will entrust to take them to their grandparent’s barangay is William J.

Salamat Krian for making my byahe one I will never forget!

12 December 2024
Unprompted review
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Reply from Krian Transport Philippines

Hi Joseph,

Thank you so much for sharing your experience with us! It means a lot to hear that we could help make your trip so memorable and meaningful.

We’re thrilled that William took great care of you and your wife, navigating everything from Manila traffic to the winding roads of Baguio. It’s amazing to know his knowledge of Ilocano and Pangasinan helped make the journey even more special by connecting you to your roots.

Your story about visiting your parents’ village is truly touching, and we’re so glad we could be part of it. Thank you for recommending us to your children—we’d be honored to take care of them too when they visit.

Thank you again for trusting us to be part of your journey. We hope to see you again someday!

Warm regards,
Krian Transport Team

Rated 5 out of 5 stars

We arrive on time and the driver was…

We arrive on time and the driver was helpful and courteous

18 November 2024
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Reply from Krian Transport Philippines

Thank you, Fred, for your kind words. We're glad to hear you had a timely and pleasant experience with our driver. We look forward to serving you again!

Rated 5 out of 5 stars

The driver was friendly and helpful

Thak you so much for your service. We wanted to assue that someone picked us up. The driver was great.

7 November 2024
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Reply from Krian Transport Philippines

Thank you, Shurland, for sharing your feedback. We're glad to hear that the driver was friendly and helpful and that your experience met your expectations. We look forward to assisting you again!

Rated 5 out of 5 stars

Convenient and responsive

Company responded with a quote within hours, even though a holiday. Pricing was reasonable. Driver arrived ahead of schedule. Vehicle was in good condition. No surprises.

3 November 2024
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Reply from Krian Transport Philippines

Thank you, Duane, for sharing your experience! We’re pleased to hear that our quick response and reliable service met your expectations. Your positive feedback on our driver’s punctuality and the vehicle’s condition means a lot to us. We look forward to providing you with a smooth journey again! Safe travels!

Rated 5 out of 5 stars

Thank You!

On time, swift and easy ride! Driver was very helpful too!

4 November 2024
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Reply from Krian Transport Philippines

We appreciate your feedback, Alexandra! We're glad to hear you had a smooth ride and found our driver helpful. Safe travels, and we hope to serve you again soon!

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Easy booking the van to Clarke and even weeks before we knew the driver's name and mobile number. JJ arrived on time with a spotless van and drove very well getting us to CRK at the perfect time. We will definitely use Krian again!

18 October 2024
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Reply from Krian Transport Philippines

Thank you so much, Parr Family! We're glad to hear everything went smoothly, from booking to your trip to Clark. JJ will be happy to know you were pleased with his service. We look forward to having you travel with us again!

Rated 5 out of 5 stars

William Jimenez is excellent

William Jimenez is excellent! He provided us with excellent customer service. Will use your service again in the future. We will definitely ask for William to be our driver!!!

29 September 2024
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Reply from Krian Transport Philippines

Thank you for your feedback, Ed! We're glad to hear that William provided excellent service. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Trustworthy and will find a way to help!

Used Krian Twice during our trip. They were also both last minute bookings. Both times Krian accommodated us and made away for us to get help. They were also taking paypal as payment. While everybody was overbooked and had no drivers… Krian Transport made a way. Will be recommending them to friends and family and will definitely reach out to them again when we come to the Philippines

26 September 2024
Unprompted review
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Reply from Krian Transport Philippines

Thank you, Dwayne, for your kind words and for trusting us with your last-minute bookings. We’re glad we could accommodate you during a busy time and that you found our service helpful. It’s wonderful to hear that you plan on recommending us, and we’ll be here for you whenever you return to the Philippines. Safe travels and see you again!

Rated 5 out of 5 stars

I was very pleased with our driver, Rydee

I was very pleased with our driver, Rydee. He kept in touch with us prior to our departure, and it was easy to contact him for updates on our arrival. I also appreciate that he was very punctual, which allowed us to get from Manila to Baguio City a lot earlier than expected. I highly recommend Rydee, for not only is he very pleasant and patient, but he is also a very safe driver. Thanks again, Rydee!

17 August 2024
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Reply from Krian Transport Philippines

Thank you for your feedback, Leah! We're glad to hear that you had a great experience with our driver, Rydee. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. Safe travels!

Rated 5 out of 5 stars

Safe and friendly

On time, good driver, friendly and most of all safe!

19 August 2024
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Reply from Krian Transport Philippines

Thank you so much, Emily! We're really glad you had a good experience and felt safe with our driver. We appreciate you choosing us and hope to see you again soon!

Rated 5 out of 5 stars

Driver was excellent

Driver was excellent, with great communication before pick up and super easy booking process.

18 August 2024
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Reply from Krian Transport Philippines

Thank you, Craig! We're delighted to hear that you had a smooth booking experience and that our driver provided excellent service. We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

Rated 5 out of 5 stars

It was great

12 July 2024
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Reply from Krian Transport Philippines

Dear Jeremiah,

Thank you for your kind words! We're thrilled to hear you had a great experience. We look forward to serving you again.

Best regards,
Krian Transport

Rated 5 out of 5 stars

Services are fantastic!

I booked the pickup and drop off (with hesitation if Krian Transport is legit or not) from the other side of the world and surely it is!!

Communicating via WhatsApp are outstanding! (response are prompt)

Vehicles provided were truly advertised!

Drivers are professionals, punctual and great guys!

6 July 2024
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Reply from Krian Transport Philippines

Dear Ms. M,

Thank you for your fantastic review! We're thrilled to hear that you found our services reliable and professional, from booking to drop-off. Your satisfaction is our top priority, and we look forward to serving you again!

Best regards,
Krian Transport Team

Rated 5 out of 5 stars

Great experience overall

Great experience overall! Thanks to Kuya Alexander for getting us safely to our destination in South Luzon.
The vehicle was as described. Clean and AC worked well.
Highly recommended!

25 June 2024
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Reply from Krian Transport Philippines

Thank you, Theresa, for your wonderful review! We're thrilled to hear you had a great experience and that Kuya Alexander ensured your safe arrival. We're glad the vehicle met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon!

Best regards,
Krian Transport Team

Rated 5 out of 5 stars

Driver was on time

Driver was on time, 20 minutes early waiting for me. Car very clean and comfortable. Nice hassle free drive to my destination.

28 June 2024
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Reply from Krian Transport Philippines

Dear Dean,

Thank you for your kind words. We’re delighted to hear that you had a smooth and comfortable ride with us. We look forward to serving you again!

Best regards,
Krian Transport

Rated 5 out of 5 stars
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Reply from Krian Transport Philippines

Thank you, Adelaida, for your kind words! We're thrilled to hear you had a positive experience with us. We look forward to serving you again soon!

Best regards,
Krian Transport Team

Rated 5 out of 5 stars

Easy to book and contact

Easy to book. Easy to contact office. Driver, Alvin, was very patient and has a great attitude. He represents Krian Transport's quality service. A bit pricey but worth it especially with a driver like Alvin. Keep it up! We will use your services again in the near future. Thanks for the great service.

22 May 2024
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Reply from Krian Transport Philippines

Dear Dennis,

Thank you for your kind words! We're glad you found our booking process easy and our driver, Alvin's, service exceptional. Your feedback means a lot, and we’re thrilled you found our service worth the price. We look forward to serving you again soon.

Best,
Krian Transport Team

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