KREDO World Reviews 

231
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I payed for 2 watches and i received a order number traking doesn't work no body answering the emails no one is answering on the instagram page the traking doesn't work it's plus 25 days still waiting... See more

Rated 1 out of 5 stars

I own kredo watches. You should order from flipkart. I was placing an order on thier website and the offer was too good to be true. I think thier indian website is hacked and hackers are manipulating... See more

Rated 1 out of 5 stars

NO communication: since 10 days no answer about delivery status , i sent lot of emails and no answers , they need to be Honest , the reason why i bought this watch because of this(We are building wat... See more

Rated 1 out of 5 stars

I’ve placed an order on 10th April, as Kredo is running B1G1 offer. My order number is #5010093KR and I’ve paid 8,600 INR for 2 watches, the delivery is to Mumbai, India. I’ve not received and sort o... See more

Company details

  1. Watch Store

Written by the company

KREDO | Your Watch Should Match Your Ambition. #1 Affordable Watch Brand.


Contact info

1.1

Bad

TrustScore 1 out of 5

231 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(231)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

My watch took 3 months to arrive

My watch took 3 months to arrive, pointless as it was a gift for a friend, the watch itself is a cheap Chinese ripoff, with cheap Chinese mechanism and alloy metal, the watches are just rebranded and are shipped direct from China, thats why they take so long, don't be fooled with all the fancy advertising, you can buy the exact same watch on Alibaba for $10, all they have done is rebranded existing designs, do your research, read the reviews on google.

15 August 2020
KREDO World logo

Reply from KREDO World

Dear Fez,

We truly regret that you had to experience our customer service in such a negative way. It may occur that packages take longer to arrive. Therefore we have a delayed delivery and refund policy as listed at Section-20 of the terms of service on our website https://kleinwatches.com/pages/terms-of-service.

The past 4 years we strived to create an experience for our customers which they can enjoy and wear proudly. We are carefully examining every product by hand to ensure that our quality standards are met. From creating our own designs until the delivery to the customer we strive the best service possible. Unfortunately other companies notice our quality standards and try to copycat this formula by trying to do the exact same thing often with bad quality products as a result. As to you as a consumer you are free to make your own choices regarding purchases. We as a company can guarantee a level of quality and service no other copycat can duplicate.

Kind Regards,

Team KLEIN

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!

I placed an order in May, it didn't arrive in June so I requested a refund. It's now July and the order still hasn't arrived. I've requested a refund again .... not hearing much back from Klein Watches. Absolute disgrace. Plenty of other watches on the market from reputable companies who care about their customers.

This was a birthday gift and has now caused so much stress and drama it's not even worth the bother.

Totally let down, ignored and deflated from the whole thing and above all, I just want my money back :(

*EDIT*

After the response from KLEIN watches below, I have still yet to receive either the product or a refund. My money is being held by the company and they are refusing to refund me for a product I have not even received. Absolutely disgusting thieves.

I'll gladly keep editing this review should the situation change but currently, they have my money, I do not have a product and it's been 3 months since I placed the order.

Klein Watches - give me a refund. Please.

16 July 2020
KREDO World logo

Reply from KREDO World

Dear Maxwell,

We are truly sorry that you had to experience the situation in such a negative way. Sometimes packages take longer to be delivered than usual. These issues are common and well known. Thats why we have a return and refund policy that you can find on our website https://kleinwatches.com/pages/returns. We always strive to deliver the best service to our customers and we regret that we could not meet that requirement regarding your order. The money has been refunded to your account immediately after you had contact with us and I hope that this solves the matter for you.

Kind Regards,

Team KLEIN

Rated 5 out of 5 stars

Surprising but satisfied.

I was unsure about this brand at first but I ended up having a very pleasurable experience with them. My shipping was delayed and they ended up being more than nice about it and tried to help where they could.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Kleinwatches

hi ! im really appreciate with team kleinwatches , fast replying when i asked with team support kleinwatches . trusted . and the watch is very nice . ! i hope you can more create a new watch or tshirt i think . thank a lot . From #Malaysia .

12 May 2020
Unprompted review
Rated 5 out of 5 stars

I bought a OTUS watches for my little…

I bought a OTUS watches for my little brother, he was impressed by the style and the mechanic system maybe his best birthday gift!

After few month, a hand was broke... I contact Klein support and after 2 mails of conversation, they send me exactly the same!

A watches beautiful, cheap, stylish with an efficiency support, what do we want more ?

8 May 2020
Unprompted review
Rated 5 out of 5 stars

A category watch

A category watch, it is a luxury to be able to wear a unique design Klein Watches on my wrist.
Now I have a good material more to keep me up for the day.

13 March 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Klein Watches is really fantastic! Their products are really great but more than that their customer service is superb. I had a question about something I wanted to order and they replied right away and did not stop until my questions were answered resolved! Highly recommended.

23 January 2020
Unprompted review

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