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Krea Reviews 

129
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were somewhat happy with their experience overall. Many users appreciate Krea as a valuable and creative tool, finding it fast and effective for generating images and exploring ideas with its wide range of models and intuitive interface. Reviewers often highlight its ability to produce consistent, high-quality results, and several customers also praise the helpful and professional customer service for resolving account issues. However, some people mentioned significant issues with subscriptions and billing, including unexpected charges, automatic renewals without permission, and concerns about token usage. Customers also reported difficulties with customer support being unresponsive or unhelpful when trying to resolve these financial concerns or obtain refunds. Additionally, some found the AI output to be inconsistent or unusable, with concerns about prompt restrictions and the tool not being user-friendly for beginners.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many praising it as a fantastic resource and a... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many praising the platform as an amazing,... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with many praising its capabilities and... See more

Subscription

People report ambiguous experiences with subscription, with some customers finding the monthly subscription... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers reporting positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A convenient aggregator for testing new commercial models so as not to pay for many different subscriptions. But to solve specific problems, it seems better to use the neural networks themselves or sp... See more

Rated 2 out of 5 stars

The image and video quality are indeed very good. However, credibility has been seriously damaged by the decision to publicly advertise a free tier that was later silently removed. Support claims... See more

Rated 2 out of 5 stars

Krea promised a lot but I was required to pay for a subscription before I could test the AI service to see if it was suitable. They also promised to refund if not satisfied. The AI generation was la... See more

Rated 2 out of 5 stars

It is artificial, but without intelligence, it is unable to follow or carry out any instructions. Neither in English nor in any other language. A 5-year-old child is capable of following instructions,... See more


Company details

  1. Software Company
  2. Software Vendor

About Krea

Written by the company

Krea is an AI creative suite based in San Francisco, CA. We help anyone turn an idea into professional-quality images and video, right from the browser, with no design or technical skills required.

Krea brings today's leading AI models together in one place, so you do not have to juggle a dozen separate apps. Whether you are a designer, marketer, content creator, photographer, small business owner, or hobbyist, you can go from a simple description to a finished visual in minutes.

What you can do with Krea:

  • AI image generation: create images from a text prompt or your own reference images.
  • AI video generation: turn text and images into video.
  • Enhance and upscale: restore and sharpen photos and footage to crisp, high resolution.
  • Edit: retouch, inpaint, and compose on an open canvas.
  • Real-time generation: watch your image update instantly as you type or draw.
  • Train your own styles: teach Krea your look so everything you make stays on brand.
  • 3D: generate 3D models and build scenes.

We keep powerful tools approachable and fast, and we ship new models and features constantly. Our community helps shape what we build next.

You can start for free, with paid plans available as your needs grow. Krea runs in any modern browser, with nothing to install.

Get in touch: visit krea.ai, join our Discord, and follow @krea_ai on X.


Contact info

3.5

Average

TrustScore 3.5 out of 5

129 reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(129)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best

The Best, I Love Krea. Even though I think they should let me in their CPP. ( hint hint).. I'll still pay beacause its Thats good! Everything you need!

29 June 2026
Rated 5 out of 5 stars

complete creative diverse toolset

Awesome complete creative diverse toolset and intuitive ui ,a verry effective combination wide range of possibilities and workflow options. Fair pricing and service

27 June 2026
Rated 5 out of 5 stars

Been using Krea for almost 6 months…

Been using Krea for almost 6 months now, its been a very valuable asset to my marketing agency and being able to automate part of the creative content engine.

26 June 2026
Krea logo

Reply from Krea

Hey Agnessa!
Thank you so much for your kind words. We are happy to hear that. We have started investing more into customer support and enterprise features too. It helps us a lot that you share your praises with others, especially since years ago we used to be a smaller app; now more businesses and enterprises are using us, so it's important for us to start conveying that public image.

Anyhow, thank you and have a great day! We will keep working hard for you.

Rated 1 out of 5 stars

Models Overcharging Compute, But They Don't Seem To Want to fix it.

Despite emailing them twice about their KREA 2 large and medium models significantly overcharging compute per image compared to what they themselves advertise, and despite others also complaining to them on their social platforms, they have ignored the issue, which tells me it must be intentional.

Hundreds of compute units were overcharged during my use, which I only noticed because I was running out much faster than I usually did. So thousands of customers are having their compute essentially stolen.

I asked them to investigate and handle this, and I have been ignored (Which seems to be a common practice judging from the more genuine sounding reviews here) I waited a long time for a reply, until I’ve now had to leave this review. I guess they are hoping most people won’t notice, and the ones that do won’t bother to file a civil lawsuit for false advertisement...

9 June 2026
Unprompted review
Rated 1 out of 5 stars

When purchasing my membership I put in…

When purchasing my membership I put in the promotional code and I have no idea if it went through or not it did not now that I look at my email I'm upset because it did not work. And you don't find out till after you have made the purchase. I would have tried other promotional codes if you had any different then the one I put in.

14 June 2026
Rated 5 out of 5 stars

For me, it’s been the best

I’ve tried every AI-powered sketching and image-generation tool I know of. I have a particular interest in some of them...
But Krea.Ai is the one I use all the time. For me, it’s been the best for several years now.

12 June 2026
Rated 5 out of 5 stars

Krea.ai has been an amazing experience…

Krea.ai has been an amazing experience to express what I wanna show the world. I've never been very good at connecting things with my hands or using my hands physically to control a paintbrush or anything, but like I have great ideas and I think I can code an idea very well, so I coded my idea with language I coded my idea with language in controlling AI devices which also provide me with better language so like I give my idea to something and then it like codes it out for me and it's it's awesome so like it's a very expressive way to do it you and create a AI just it allows me to do it. It allows me to see my brain and it's awesome. I am working towards selling some of what I wanna make, but I don't know if I'd even wanna do that because like it's so much work to me to like express that part of myself and then I can turn around and give every part of myself as a nurse because that's what I do every day. I'm a nurse and I help people so you know this lets me be expressive and then it's not very cause hindrance so I love it

12 June 2026
Rated 5 out of 5 stars

Excellent AI image enhancement and upscaling

I’ve been using Krea for AI image enhancement and upscaling, and the results have been consistently impressive. The Enhancer tool adds detail while preserving the original image quality, and the workflow is fast and easy to use. The platform continues to improve with new features and a responsive development team. Overall, a very useful tool for creators working with AI-generated and digital artwork.
I’ve been using Krea for AI image enhancement and upscaling, and the results have been consistently impressive. The Enhancer tool adds detail while preserving the original image quality, and the workflow is fast and easy to use. The platform continues to improve with new features and a responsive development team. Overall, a very useful tool for creators working with AI-generated and digital artwork.

12 June 2026
Rated 5 out of 5 stars

The use of context

The use of context, in addition to the prompts, with Nano Banana, for instance is very useful to guide image generation with precision.

12 June 2026

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