Ordered an album that came with a significant dent (which obviously happened still at their warehouse, but they chose to send the defective product anyway). Reached out to customer service and got a... See more
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I've been ordering from them on and off for 10 years now. I've had more products (albums, photobooks, lightstick boxes) damaged through kpoptown than other K-pop stores. It's not only minor scratc... See more
One of the Albums I ordered arrived significantly damaged, showing scratches and punctures. After checking the box as well as the other product and wrapping there is no way this could've happened duri... See more
I'm so angry at them right now. I preordered three albums and they came out in February, and I got my email saying that they were shipped on the 16th of February, yet I still have not received them ye... See more
1.3
Bad
125 reviews
No history of asking for reviews
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Good quality !
Pre-orders are always great with presents and additional bonuses.
Slight drawback for the state of albums received one day ...
27 October 2014
Unprompted review
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