While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I passed their evaluation and received a $10,000 funded account. This was not an instant account. After trading properly and following all rules, my account was suddenly suspended without any v... See more

Rated 1 out of 5 stars

Been over 3 weeks since payout submitted and have still not heard back from them. Not responding to any contact attempt or emails. After reading through some reviews it seems like others are experien... See more

Rated 4 out of 5 stars

Kortna FX has been exceptional form the get-go! I used a Easy funded mt5 from MQL5, which made passing the trading challenge a breeze. Their clear stance on no IP problems during payouts is very reass... See more

Rated 4 out of 5 stars

Hey everyone, I just passed my Kortana Challenge on my own! I was skeptical about Easy Funded HFT on MLQ5, given the many underwhelming EAs out there. However, after reading positive reviews, I decide... See more

Company details

  1. Alternative Financial Service

Written by the company

Kortana provides funding for elite forex traders around the world.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst prop firm out there

Worst prop firm. They will use any excuse to avoid paying out. They rejected my withdrawal based on 'stacking' violation which I proved were not even my trades. They then responded with 'account management' as the next reason to reject the withdrawal.
Kortana will let you purchase as many accounts as they can sell to you, only to then say, you cannot trade accounts from the same IP address. So you can purchase 2 accounts, but you cant trade them 2 accounts from the device / location / IP address. Or you can trade them but until you request a withdrawal, at that point they'll breach you for 'account management'.
Customer service is awful, the chat is never live. You normally get a response within 24 hours, which is always just an automated response.
STAY AWAY, USE A REPUTABLE FIRM. I got sucked in by there promotions. The reason why they offer discounts all the time is because they know they will not pay-out and customers wont return. Whole thing is just one big fix to take money and not pay out.

26 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Kalyan Chudasama, we understand your frustration, this is one of the most common reasons why merchants come and leave negative reviews. First, try to understand that we are one of the only companies in the world that accepts HFT for approval, which means you purchase a challenge and receive your live account almost instantly within hours. This creates extremely high risk for our company as we do not have time to evaluate the behavior of each merchant before the funding stage. As a result, we must enforce much stricter rules than the average prop company, like the rule you broke about commercial stacking. Our rules are clearly stated on our FAQ/RULES page; all you need to do is read them before trading. Find the link here https://intercom.help/kortana/en/articles/8573658-prohibited-trading-strategies Specific reference is made here Trade Stacking • Having 2 trades open at once is not considered stacking or layering, however , once there are 3 or more positions open at the same time for the same instrument, in the same direction. You will lose your funded account. An example is opening 3 XAU buy trades that are open at the same time. We know you're upset but you violated a clear rule in our terms. We understand the frustration you feel, but our rule has always been there from day 1, all you needed to do was read it before trading and you would have received 100% of your payment. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

3 PAYOUTS CANCELED

Hello, I came to Kortana in February, my first payment was in March and it was canceled because I violated the 33% rule. My 2nd payment was at the beginning of May and it was canceled because I violated the IP rule, my 3rd payment was last week and again it was canceled because I violated the IP rule.
When the 2nd payment was canceled, I started taking screenshots every day before the transaction to make sure I don't violate the IP rule, and at the end of 30 calendar days to be able to submit the payment request, I had 2 IPs used , the ones that allow the IP rule from Kortana.
I submitted the request for the payment of 1410 USD and after a few days of waiting, I received an answer that I violated the IP rule and I sent them all my screenshots with IP from each trading day and their answer was,, Now dear Trader, we have verified your operations, and although your management and Operations violated the ACCOUNT MANAGER Rule, the company has determined NOT TO CANCEL YOUR ACCOUNT so that you can continue trading with us,,
So I can continue to work on their account, but the payment cancels it ("funny")
I can definitely say that KortanaFX is a scam and don't waste your time with them.
I've seen people here who left reviews with the same IP RULE problem, but I had a hope that they were honest and would pay, but I was wrong.
If you draw attention to the positive reviews, they are short and often meaningless. After 3 canceled payments, my conclusion is that they buy them to get a better grade.
I am asking all the people who have suffered from this company, when you see their advertising on Instagram, Facebook, Google, Youtube, etc., report it as a scam, maybe this action will protect others from this fraudulent company.
In the end, I want to tell you not to lose your self-confidence and to keep trying to reach your goals and objectives.
DON'T FORGET THAT ON THE WAY TO SUCCESS, THERE WILL BE MANY FAILURES!!!!

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Unfair Account Cancellation and Poor Service

I am deeply disappointed with Kortana's services. They canceled my account citing reasons that seem unreasonable and designed to avoid paying out. I am currently in Paris, but they claimed I was in Nice. Additionally, I use a VPS for better connectivity, which means my IP is from the Netherlands. Despite this being a common practice, it was used against me.

Furthermore, I manage my account from both my PC and laptop to ensure I can handle any internet connection issues. This was also cited as a violation, which is unfair and unrealistic for active traders who need reliable access.

It's clear Kortana is looking for excuses to avoid payouts. I've seen similar complaints in their Trust policy, indicating this is a common issue. I cannot recommend their services and will not be paying for any future services with them.

Avoid Kortana if you want a fair trading platform.

17 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello SHAHIN TECH, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

Update to reply...Scam company. Rejecting and terminating.

Scam company. They will reject your payment with fake reasons they make and send it to you as photo. Like the ip addresses they fake it and send it. They also terminate your account for violation of the daily maximum drawdown but you actually didn't. Rejected my payments 3 times and at the end they terminated the account while trading saying drawdown violation but that is not true. Avoid this company guys don't through your money.

About your reply.. it's shame on you not on me! I asked for a proof for the violation since one week but no answer... my acount balance was 96k and I opened the first trade after daily drowndown reseted and I had another 5k to maximimum daily drawdown but you terminated the accouny! Fake company guys check other reviews also :)

26 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Abdallah M Yousef, your comment is a shame, however, reviewing your case in our system we were able to observe that unfortunately if you have failed to comply with the maximum daily loss rule, it manifests that the Daily (5%) or Maximum (10%) loss refers to that you lost 5% of the initial Balance of the day of your Challenge or 10% of the total Balance of your Challenge, it is important to clarify that the loss not only occurs due to closed operations, it also occurs because the price in its volatility reached the 5% limit, this is known as Floating Loss and when this happens the system automatically RECOGNIZES THE CHALLENGE AS FAILED

In this particular case, your account violated the DD rule, I understand that there may be confusion due to the Dashboard update but that is updated after a while, meanwhile the account has reached a FAIL due to non-compliance with the aforementioned Rule.

Rated 1 out of 5 stars

Never ever trust them guys they will…no payout even after following all the rules

Never ever trust them guys they will look only for how they can reject your payouts even they dont follow their own rules mentioned in the rule book but they want us to follow rules they will say anything to reject your payout i worked very hard in kortana for 5 months totally requested 6 payouts for 13k dollars in total but trust me they are never paid even a single dollar for me stay away from this kortana use your money in any other genuine propfirms.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Stay away guys

Stay away guys. Alot of my friends warned me about them. And they dont pay. Finally when i wanted to make a payout they said i have breached but i definitely did not

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Kortanafx (0 star) / Crossana is making…

Kortanafx (0 star) / Crossana is making persistent efforts to delete my reviews by asking for additional information. However, every time I provide the requested details, they consistently return with the same baseless excuse for withholding payment: "We reviewed your account and found account management..." They have repeatedly denied payouts and breached the agreement despite having my account number. They are dishonest and deceitful. They should exit the trading industry immediately.

KORTANA IS TOTALY SCAM PLEASE DO NOT TAKE ANY ACCOUNT FROM THEM

21 June 2024
Unprompted review
Rated 1 out of 5 stars

I had 5 payouts and all were refused…

I had 5 payouts and all were refused there were always different reasons, I studied all their rules by heart, I know every point of their rules but they don't pay anything, and in the end they just blocked my account and wrote consistency. don't buy challenges from them, It’s better to use this money to buy a gift for your children or parents if you don’t want to give money to these scammers, good luck to all

23 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Dumitru, we deeply regret your comment, however, we have not found information related to the registration email that you provide, it is important to clarify that what you state is not true, we are not an arbitrary company, first of all, we do not seek to scam, manipulate , or deceive our traders, our purpose is to be a profitable company that allows generating income for profitable and professional traders like we know you are, we are characterized by being a transparent and fair company, keep in mind that if we reject a payment it is for a true violation of the company's policies, we make payments every day to traders who have fully complied with the good management of their account, good risk management, and at the same time, have totally and strictly respected all the established rules to avoid executing prohibited practices or improper actions, if your payment was rejected it is because you have surely broken the rules! that is your responsibility, try to understand that we are one of the only companies in the world that accepts HFT for approval, which means you buy a challenge and receive your live account almost instantly within hours. This creates extremely high risk for our company, as we do not have time to evaluate the behavior of each merchant before the funding stage, as a result, we must enforce much stricter rules than the average prop company!

Rated 5 out of 5 stars

Simple sign up and account passing.

Signing up is very easy, account details were given very quickly. I used Easy Funded EA on mql5 marketplace.
to pass the account. The Author Barbaros was very helpful and passed within minutes, using his HFT EA.
I am now waiting for the certificate and funded account details.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

KORTANA IS Scam. They are cheaters

They are cheaters. Never buy account from them.

I had two $25k accounts with them. I have used a static IP and only single device to trade. But once I requested payout they banned my accounts and not paying. The reason they say is Account management. This firm is became crap never ever use their service.

I hope they go out of business soon as they are wasting time and money of traders.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

They are a disaster of a "company"

They are a disaster of a "company". Do not spend your money on Kortana... They do not pay, they do not give reasons, they do not help you correctly in the technical service, they use absurd rules and above all they are scammers.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Minus 5 Star.......

I wish there was a provision for a Minus 5 (-5) Star).
This company is a Total Fraud.... Stay away from this so call Prop Firm. Total Fraud....... I am heading to Facebook, Instagram and Tick Tok to warn aspiring Traders.
I made a modest profit, but Kortana refused to pay me out because of excuses that do not make sense.
They blocked my trading account and accused me of using an account management firm, without any kind of proof.
I have asked for proof, but have not received any. I have emailed them, but all i get back is their standard copy-paste messages. They are basically running circles, without addressing my specific questions.

In our private communications, i have repeatedly asked for evidence of account management violation to be shared with me. This has not happened. How can this be a sign of a transparent company? I did indicate i have traded on 3 different devices, all owned by me. I have never shared my account details with anyone outside of Kortana.
I operated 2 funded Accounts with Kortana, and this reflects on my DashBoard.
I need evidence, not empty allegations......

20 June 2024
Unprompted review
KortanaFX logo

Reply from KortanaFX

Hello Francis Jumla, we are sorry for your comment, but we have reviewed your case again and unfortunately if you have violated the third-party account management rule, this rule is extremely easy to comply with by strictly following the following instructions.

1. Use your own device (cell phone, tablet or laptop)

2. Do not give your passwords to anyone, friend or sponsor.

3. Enter ONLY your account or accounts that are in your name, if our Software registers that there were or are more Kortana accounts in your name, other people will take it as Account Management.

4. Remember that the IP address cannot have records on other devices. Your account must be operated solely by YOU, registered only on the device to be used and must not have any registration on other devices.

That is why we will ALWAYS recommend that you manage your accounts PERSONALLY so that you do not have problems with your payments. Also, remember to manage a fixed IP in your account.

It was determined that the IP is associated with other accounts, for this reason it is classified as third-party account management and, as mentioned above, it is a prohibited practice in our company. In addition to your registration email, the corresponding tests have been sent to the infringement. We always recommend reading the rules before operating to avoid future inconveniences. https://intercom.help/kortana/en. If no rules are broken, you will ALWAYS receive your payment from Kortana 100% of the time. We are currently paying over $3,000,000 per month to our merchants, which can be seen on our Telegram and on our Instagram. If you have any questions or need further clarification, we are available more than 10 hours a day on live chat.

Rated 1 out of 5 stars

scam in progress

hello
I respected all the rules and they refuse payment for their 33% rule,
I know this rule well and I checked carefully before making my request,
but they refuse all the same without reason.
they are scammers

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Cheats and liars

Do not even attempt to get actual profit withdrawals from them. They cannot provide any proof of a breach, but they still use made up reasons for not paying out, with no proof at all. They will simply charge you the fee for the challenge and then cheat you out of your profits. Also, the positive reviews on here are also a joke. They are fake accounts and/or paid for by the company. Do not trust these guys for a second. Stay AWAY!!

23 June 2024
Unprompted review
Rated 4 out of 5 stars

As a new trader who uses multiple…

As a new trader who uses multiple platforms, I find kortanFX to the easiest to navigate. The dashboard is intuitive, and the analysis tools clearly highlight areas where I need improvement. I even passed my challenge account in just one day using Easy MT5 on MLQ5. This platform is fantastic!

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Be careful who you trust in trading…

Was convinced to buy a Kortana account from a ‘mentor’ in a scam academy! 100’s of got accounts from his affiliate link just to have our payments rejected! My profit share was a tiny £301from £602 and they cannot even pay that! Rejected because of the 33% rule but my highest profit from a trade was £160, 33% of £602 is £198. £400 I have wasted buying this account & paying someone to pass it. Don’t waste your money it’s an absolute scam! I knew I’d have this trouble when the ‘mentor’ said he has a deal with Kortana for his customers to only make 2%, give his name & they removed the ip rule for him. It was to late at this point I’d already got the account (huge regret)!! What you and this ‘mentor’ do to people is disgusting and inhumane! Taking money from people who don’t have it. You can see how hard Iv worked on my account to just reject me a tiny £301! You guys must be broke to not even be able to pay that. SCAMMERS! P.s yes I have left the scammer mentor and scammer academy!

24 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look