KoRo Reviews 

amazing service amazing products! top quality

I ordered dried Mango's for the second time. The first two bags were tasty, the 4th bag changed colour within three weeks and I don't want to eat them looking so brown and inedible.
I wrote to KoRo but just never receive an answer and they don't react to my emails.
Very frustrating, the dried fruit is expensive so I want value for money.

I have not received my order for over a month nor have I received a refund. I've given them the exact address and they can't even put that correctly on the shipment label. I've received like 20 emails from UPS to update my address which they inputted incorrectly. And of course you can't update the UPS address without some lengthy registration process and frankly I don't understand why I, as a customer, am supposed to fix your mess. Not mentioning the fact a customer is an ENEMY here - it's impossible to get in touch with the non-existent customer service of Koro. This is the last time I am ordering something from you.

good service and quick reply!

I ordered dates to be shipped in Ireland.
Product arrived in good status, no damages of the product nor of its box.
Maybe it was too long the shipping time.
I shopped on koro.ie but the product was coming from Germany, I am a bit confused but it is fine.

I love everything about that store. Assortment is great, the choice is almost endless 😝. The quality is top. I grew up the whole.my childhood eating the dry fruit that we made ourselves. I miss it horribly living abroad. That store is really a remedy for me :))) Also quite quick delivery. And they have a good choice for the dry fruit without adding an extra artificial sugar. Not so easy to find it somewhere else.

They are of course expencive but here is nothing what the store could do to it... world.wide trend...

The only minus - not possible to choose delivery options, since not all the post services do their work properly. However that is rather a problem of the post services and not of the store.

This is what goes in all review websites that I can find, including all They are scammers. KoRo Source is a company that is part of KoRo. The CEO of KoRo Source, probably with the knowledge of KoRo’s management, is involved in the following scheme: He finds producers, makes big orders explaining that he is part of a +100 million euro group (KoRo), collects the produced products, and then starts to postpone and delay the payment. I guess this is how they pretend to achieve good prices for quality products. I suspect the scam goes both ways, and they are not delivering what is paid for by their customers. Stop buying from and doing business with these scammers!

Hey, I love Koro, but it's always a bit underwhelming to receive their packages. I can understand the heavy packaging to protect the jars (which now I try to go to shopp to get them). But why so much packaging to protect bags of nuts? I guess they are not fragile.

Just a tip.

Always a good experience shopping with Koro.

Fast delivery

I have bought another time, with no issues, but now...It is almost one week that my parcel had to be arrived and did not. DHL had a problem and spontaneously decided to send it back, with no explanation. I have tried to get in touch with someone from Koro's administration, to understand the problematic of DHL and also to ask to try a new delivery. No one answers me and I did not event received a refund ...I don't know what to think about, I hope they will do something soon.

I've been quite pleased with KORO as my food supplier. Their product quality consistently meets my expectations, and their customer service is commendably responsive. Communication with KORO is straightforward and effective, making the ordering process smooth. One of my highlights has been their reliable and fast delivery, which adds a lot of conveniences. It's great to have a trustworthy supplier delivering good quality products and services without fuss. KORO is definitely worth considering if you're looking for a dependable quality food supplier.

Totally incompetant. No delivery. No telephone number. Payment taken immediately.
Refund requested to no avail.

My order could not be delivered and was sent back to koro. I have requested for another order to be dispatched to me. Since then I have not heard back from koro and I have not received a refund.

It has been over 30 days

I can only assume this is part of the business strategy to not refund customers.

Terrible

The products are lost due to issues with PostNord. Despite reaching out to Customer Service multiple times via email, I haven't received any response regarding a refund for the order I placed a month ago - only asking for 'patience'. The lack of communication has me seriously questioning whether this could be a scam.

Worse customer support I ever experienced. They fake ingredients in the pictures that is not in the product? And don’t listen or respond without me sending 3 emails every day. I asked for a return label to return everything.

Interesting products, I'd like the shipping cheaper and the offers more often.

I paid for two items but only received one of my orders (a terrible product quality BTW).
Support does not respond. There is no other contact information, email, phone number, or anything!
I lost my trust in their product and threw it away in the garbage.
Stay away from them!

Svaret från företaget skapas av en robot. Det finns ingen kundtjänst som de låtsas att ha.
Jag har anmäld de både till polisen och min bank.

Super leckere Produkte!