KØL & KOMFUR™ Reviews 

190
•
TrustScore 4 out of 5

4.2

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Company details

  1. Appliance Store

Information provided by various external sources

Ambassadør for; ILVE, Bertazzoni, BORA, Steel-Cucine, Smeg, Lacanche, Lofra, Officine Gullo, Buster + Punch - Køkken konsulent. Ekspert i Rangecookers og indbygnings produkter. Total leverandør. Køkkensnedker, Indretnings Arkitekt, Designhus. WEBSHOP: WWW.KOLOGKOMFUR.DK


Contact info

4.2

Great

TrustScore 4 out of 5

190 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(190)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY from this business

STAY AWAY! Terrible customer service! Bought two 101 Copenhagen Brutus Dining Chair from their website 24th March and receives an email from Imran same day that order will be with me a week later. I followed up on April 8th, and then 15th. Then they informed me that they changed their vendor and shipping is with a new system. I cancelled my order but they refused cancellation. Chairs were delivered on April 24th, 1 MONTH LATER! Imran is refusing my return requests and is not taking any responsibility. I have filed a complained with Nævnennes Hus( customer complaint body). Wouldn't recommend to anyone.

This has been very stressful from the start....

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Kind and Professional Service

I went by Køl & Komfur yesterday with some additional questions on a product I had from them and I was met by the biggest smile and the kindest response to all of my enquires. It was a breath of fresh air to feel like I could ask all of my questions, knowing I would be met with such the patience. I would recommend their service to anyone!

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Know what they are talking about

Know what they are talking about, friendly, valuable advices!
Buying with them was a really pleasant experience:-)

2 March 2020
Unprompted review
KØL & KOMFUR™ logo

Reply from KØL & KOMFUR™

Hi Dorthe,

Thank you so much for the review!
We are happy to hear that you had a pleasant experience 🙏🏽

Wish you all the best! ❤️
Køl & Komfur

Rated 5 out of 5 stars

Perfect for our needs

We were looking for a new gas stove came and across Køl and Komfur's website with a wide assortment of new and reconditioned premium models. None of the items on display fit our specifications so we passed by the store and met Jacob, who was very quick to understand our precise needs and work within our budget. Within two days he was able to offer us a reconditioned ILVA that was perfect in every respect - and deliver the following day. After sales service (installation, conversion to town gas) has been prompt and efficient (and unusually friendly) with additional tips on how to get the most out of ILVA's many possibilities. We wouldn't hesitate to purchase with Køl and Komfor again or recommend others to do so.

18 January 2020
Unprompted review
KØL & KOMFUR™ logo

Reply from KØL & KOMFUR™

Dear Stuart,

Thank you for the review.
We are super happy to hear that you had a good experience with us.

Wish you good luck with the beautiful range from iLVE!
Hope that it will bring much joy in many years to come.

Best regards
Køl & Komfur

Rated 5 out of 5 stars

Excellent service and quick response

Excellent service and quick response

Køl og Komfur rapidly responded to my request for service and helped to fix my oven in a timely fashion. The repairman was extremely friendly as well.

3 April 2019
Unprompted review
KØL & KOMFUR™ logo

Reply from KØL & KOMFUR™

Hey Patrick,
Happy to help :)
Thanks for the review!

Best wishes-
Køl & Komfur

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